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DXC Technology
DXC Technology

60 Dxc Technology It Service Manager Jobs Hiring Near You

DXC Technology

Manager Sales - SAP

Ashburn, VA · On-site

$120K - $180K/yr

... DXC to deploy services across the Enterprise Technology Stack, driving new performance levels ... More information on employment scams is availablehere

DXC Technology

Strategic Large Deal Seller

Ashburn, VA · On-site

$157K - $236K/yr

... DXC to deploy services across the Enterprise Technology Stack to drive new performance levels ... Strong background in enterprise outsourcing, managed services, cloud, infrastructure, applications ...

DXC Technology

Manager Sales - SAP

Chicago, IL · On-site

$120K - $180K/yr

... DXC to deploy services across the Enterprise Technology Stack, driving new performance levels ... More information on employment scams is available here.

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DXC Technology Jobs Information

Do workers at DXC Technology get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and August 2026.

Does DXC Technology pay people when they’re sick?

Yes. Most people get paid when they’re sick.
84% of people say they would get paid if they were sick but scheduled to work.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and June 2026.

At DXC Technology, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
73% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from DXC Technology affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 26 people who took the Breakroom Quiz between April 2025 and August 2026.

Do people get paid time off at DXC Technology?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 28 people who took the Breakroom Quiz between May 2025 and August 2026.

Do workers at DXC Technology worry about hours?

Most people don’t worry about getting enough hours.
96% of people report they don’t worry about getting enough hours.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and August 2025.

Do DXC Technology workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it for DXC Technology workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to get time off at DXC Technology?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and August 2026.

Do DXC Technology managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and August 2025.

Do jobs at DXC Technology spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to take sick days at DXC Technology?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at DXC Technology good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at DXC Technology feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at DXC Technology get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at DXC Technology?

Most people feel stressed here.
68% of people say they often feel stressed at work.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at DXC Technology enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at DXC Technology recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at DXC Technology?

Some people didn’t get enough training when they started.
54% of people report they didn’t get enough training when they started working here.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at DXC Technology?

Most people aren’t given support to advance their career here.
In the last year, 73% of people report not being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think DXC Technology’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how DXC Technology is doing?

Most people don’t feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.

What other companies are hiring for It Service Manager jobs?

What are the most popular jobs at Dxc Technology?

What are the most popular categories at Dxc Technology?

Infographic showing various It Service Manager job openings at Dxc Technology in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution.

Client Success Manager - US Federal, Aerospace & Defense

DXC Technology

Dallas, TX • On-site

Full-time

Re-posted yesterday

DXC Technology rating

7.0

Company rating: 7.0 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

153rd of 226 rated it services

Job description

Job Description:
Location: Hybrid, based in Dallas, TX, Washington, DC, Connecticut or North Carolina
Summary
The Client Success Manager (CSM) is a pivotal role responsible for driving client satisfaction, fostering account growth, and ensuring operational excellence within client engagements. This role focuses on managing all aspects of service delivery, advocating client needs, and collaborating cross-functionally to achieve desired outcomes. The CSM is responsible for key performance indicators including TCV, revenue, contract margin, and client satisfaction, while also playing a vital role in driving client retention and overall account success.
Key Responsibilities
  • Being Responsible for and owning ALL aspects (both project and run) of Consulting and Engineering Services (CES) delivery on the account, including contract renewal, client satisfaction, profitability, resourcing, oversight of billable roles assigned to the account and service level agreements, thereby ensuring consistent high-quality execution across all engagements and meeting margin expectations.
  • Leading a team of 3-4 CSMs supporting other accounts in the industry.
  • Collaborating effectively with other offerings to deliver a consistent, full-stack experience for the account when needed, ensuring coordinated communication and clear ownership across all product deliverables from delivery through maintenance.
  • Carrying responsibility for on-account growth, focusing on driving opportunities, including pipeline development, proactive solutioning, change control and accurate forecasting of revenue and contract margin.
  • Serving as the central lead for all account activities outside of sales and Client Partner (CP) responsibilities, driving alignment and execution across internal and client-facing teams, and providing strategic oversight and progress reporting to the CSM Leader.
  • Drive effective client partnership by aligning on resourcing strategy-ensuring clients assign capable, knowledgeable resources that complement DXC teams, and intervening strategically to resolve resourcing gaps or constraints.
  • Drive financial governance by ensuring disciplined cash collection, proactively addressing AR challenges, and serving as the key decision-maker for issue resolution
  • Ensure delivery and commercial compliance by partnering with Project Managers to meet contractual obligations, maintain accurate internal systems, manage change controls, and drive post-project learning and improvement.
  • Collaborate effectively with peer CSMs-particularly within multi-layered or large account environments-to ensure consistent client engagement, coordinated delivery, and seamless sharing of insights and account intelligence.
  • Serving as the voice of the client within CES, advocating for their needs and expectations, aligning delivery teams to client priorities and desired outcomes acting as the central point of escalation for client issues.
  • Driving operational excellence on the account, implementing governance structures, tracking key performance indicators (KPIs) and identifying areas for continuous improvement.
  • Collaborating closely with cross-functional teams (e.g., delivery, sales, marketing, and product) to align on client objectives, escalate risks, and surface new opportunities for value creation.
  • Deep understanding of CES and DXC offerings to ensure DXC solutions are driven to the needs of the client.

Primary KPIs
TCV Revenue Contract Margin Operational and Delivery Excellence
  • Scope, SLAs, audits, risks, service governance/timely reviews with customer, etc.
  • Productivity: On-time, great quality, within budget, LPI, right shoring, proactive rotation of talent, automation, lean, adherence to DXC standard tools, architecture, etc.
  • Operational Excellence: Workforce planning, Billability, utilization, compliance, risk governance, etc.
  • Pipeline: Own & win opportunities
Client Satisfaction (References, CSAT & NPS)Secondary KPIs
  • Client retention rate
  • Churn management
  • Champion talent management by fostering development and engagement through coaching, mentoring, recognition, and succession planning

Key Competencies
Client Relationship Management - Building trusted partnerships Delivery Excellence & Project Leadership - On-time, quality execution Value Realization & Business Impact - Demonstrating ROI Account Growth & Expansion - Renewals and up/cross sells Internal Orchestration & Collaboration - Team coordination Resilience & Customer-First Mindset - Adaptability under pressure Digital Agility & Continuous Learning - AI and technology adoption People Leadership and CoachingQualifications
  • Proven experience in client relationship management, demonstrating the ability to build, maintain, and leverage trusted partnerships to grow accounts in the Aerospace and Defense industry. US Federal Government experience is a plus.
  • Strong background in delivery excellence and full lifecycle project leadership, with a track record of on-time, high-quality execution within budget.
  • Ability to demonstrate value realization and business impact, showcasing a clear understanding of ROI for clients - turning their requirements into reality while understanding market trends and clients' competitors' activities to offer the best solutions.
  • Experience in account growth and expansion, including successful renewals and up/cross-sells.
  • Demonstrates exceptional capability in internal orchestration and cross-functional collaboration, aligning diverse teams to deliver shared objectives while effectively managing risk, leading account escalations, and driving internal change initiatives.
  • Demonstrates resilience and a customer-first mindset, with the ability to adapt under pressure and prioritize client needs.

Please note: The client is in a controlled goods program environment and must comply with the International Traffic in Arms Regulations (ITAR), which mandates that all applicants be U.S. Persons.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings Link
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If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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