DoubleTree
DoubleTree

12 Doubletree Assistant General Manager Jobs Hiring Near You

Front Office Leadership / Assistant General Manager / General Manager Position Summary: The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary ...

Restaurant Manager / Food & Beverage Director / Assistant General Manager / General Manager, Position Summary: The Server is responsible for providing exceptional dining experiences by delivering ...

Housekeeper

Cleveland, OH · On-site

$15/hr

Housekeeping Leadership Team / Assistant General / Manager and General Manager Position Summary: The Housekeeper is responsible for maintaining the cleanliness and appearance of guest rooms and ...

Houseperson

Cleveland, OH · On-site

$13.50 - $16.50/hr

Executive Housekeeper / General Manager Position Summary: The Housekeeping Houseman is a vital ... * Assist in removing trash and soiled linens from housekeeping carts and storage areas. Respond to ...

This position will oversee approximately 1-5 employees and report directly to the Guest Service Manager or General Manager. PHYSICAL DEMANDS: The physical demands described here are representative of ...

Greet guests upon arrival, assist with luggage, and provide information on hotel services and local ... Perform additional duties as assigned by the General Manager, supporting the overall success of ...

Bartender

Cleveland, OH · On-site

$7/hr

Perform additional duties as assigned by the General Manager, supporting the overall success of hotel operations. Qualifications : * Education: High school diploma or equivalent education preferred

Part- Time Night Auditor

Cleveland, OH · On-site

$14 - $18.75/hr

... Assist guests with luggage and be knowledgeable about local area attractions and hotel services. Manage messages, wake-up calls, mail, and faxes properly, ensuring prompt and accurate service.

Sales Coordinator

Cleveland, OH · On-site

$18 - $20/hr

Oversee social networking sites and assist in marketing efforts through direct mail projects, sales ... Prepare and manage Banquet Event Orders (BEOs) and other event-related documents, ensuring they are ...

Monitors and communicates needs to the Restaurant Manager, Executive Chef or Food and Beverage Director. * Assist with buffet setup, plated service execution, and action stations as required.

Front Desk Agent

Cleveland, OH · On-site

$13.75 - $17.50/hr

... out, manage a house bank, and accurately report daily receipts. * Assist guests with service ... the General Manager. * Exhibit a positive and cooperative attitude as part of the team.

DoubleTree Jobs Information

Do workers at DoubleTree by Hilton get paid breaks?

Sometimes. Only some people get paid breaks.
64% of people say they don’t get paid breaks.
Based on data from 78 people who took the Breakroom Quiz between November 2024 and August 2026.

Does DoubleTree by Hilton pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
57% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

At DoubleTree by Hilton, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
63% of people say they have to use vacation days when they’re out sick.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and August 2026.

Do part-time workers get paid time off at DoubleTree by Hilton?

Most people who work part-time get paid time off.
67% of people who work part-time say they get paid time off
Based on data from 6 people who took the Breakroom Quiz between July 2025 and March 2026.

Is the health insurance from DoubleTree by Hilton affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 51 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at DoubleTree by Hilton?

Most people get paid time off work.
89% of people say they get paid time off.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 81% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 100 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at DoubleTree by Hilton worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 103 people who took the Breakroom Quiz between November 2024 and August 2026.

Do DoubleTree by Hilton workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 89 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for DoubleTree by Hilton workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 75 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at DoubleTree by Hilton?

Some people find it hard to get time off.
46% of people report it’s hard to get time off.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

Do DoubleTree by Hilton managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
43% of people say their manager changes their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at DoubleTree by Hilton spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at DoubleTree by Hilton?

Some people find it hard to take sick days.
45% of people report that it’s hard to take time off if they are sick.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a DoubleTree by Hilton job good for students?

Only some students say this is a good place to work if you’re studying.
36% of students report this isn’t a good place to work if you’re studying.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and August 2026.

Is working at DoubleTree by Hilton good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
39% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at DoubleTree by Hilton feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at DoubleTree by Hilton get to take their breaks without interruption?

Only some people get breaks without interruption.
38% of people report that their breaks get interrupted.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at DoubleTree by Hilton?

Most people feel stressed here.
73% of people say they often feel stressed at work.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at DoubleTree by Hilton enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at DoubleTree by Hilton recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at DoubleTree by Hilton?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at DoubleTree by Hilton?

Only some people are given support to advance their career here.
In the last year, 61% of people report not being given support to advance their career here.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think DoubleTree by Hilton’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how DoubleTree by Hilton is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.
Infographic showing various Assistant General Manager job openings at Doubletree in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Front Desk Agent

DoubleTree

Cleveland, OH • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


DoubleTree by Hilton rating

6.0

Company rating: 6.0 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

62nd of 107 rated hotels


Job description

Position: Front Desk Agent
Reports To: Front Office Leadership / Assistant General Manager / General Manager
Position Summary: The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.
Pay Range: $15.00 based on experience and qualifications
Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel's system, verifying reservation details, address, and payment information.
  • Promote and enroll guests in the hotel's loyalty program, providing recognition and benefits to members.
  • Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts.
  • Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges.
  • Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary.
  • Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy.
  • Assist with hotel shuttle or transportation services, ensuring timely and courteous service.
  • Assist guests with luggage upon arrival and departure.
  • Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests.
  • Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes.
  • Be aware of and prepare for incoming VIP guests.
  • Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager.
  • Exhibit a positive and cooperative attitude as part of the team.
  • Communicate effectively with coworkers and contribute to a supportive work environment.
  • Handle and account for keys properly.
  • Understand and adhere to emergency procedures and security policies.
  • Ensure the confidentiality and protection of guest room numbers.
  • Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue.
  • Must maintain a neat, clean, and well-groomed appearance in accordance with company standards

Qualifications:
Education: High School diploma or equivalent.
Experience: Prior experience in a customer service role preferred.
  • Strong verbal and written communication skills.
  • Basic computer skills.
  • Knowledge of the hotel, its services, and the surrounding area.
  • Ability to stand for extended periods, up to 8 hours.
  • Ability to lift up to 15 lbs on occasion.
  • Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.

Taking Care of You - Our Benefits
At Ivy, we believe in supporting our team both at work and in their personal lives. Your eligibility for benefits is based on your employment status, and full details will be shared with you during your first 30 days. Here's a look at what we offer to help take care of you and your loved ones:
Health & Wellness
  • Medical
  • Dental
  • Vision
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)

Financial Security & Peace of Mind
  • Basic Life Insurance & AD&D
  • Voluntary Life Insurance
  • Voluntary Short-Term Disability
  • Voluntary Long-Term Disability
  • Critical Illness, Hospital Indemnity & Accident Plans
  • Pet Insurance
  • 401(k) Retirement Plan

Time to Recharge
  • Paid Time Off (PTO), available as it's accrued

Ivy Hospitality is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Ivy Hospitality participates in E-Verify
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.

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