Commercial Manager, PMG
Dallas, TX · On-site
Partner with Asset Management, Sales, Legal, Finance, Operations, and Customer Success teams to ... Digital Realty gives its customers access to the connected data communities that matter to them ...
60 Digital Realty Customer Success Manager Jobs Hiring Near You
Commercial Manager, PMG
Dallas, TX · On-site
Partner with Asset Management, Sales, Legal, Finance, Operations, and Customer Success teams to ... Digital Realty gives its customers access to the connected data communities that matter to them ...
Commercial Manager, PMG
Dallas, TX · On-site +1
Partner with Asset Management, Sales, Legal, Finance, Operations, and Customer Success teams to ... Digital Realty gives its customers access to the connected data communities that matter to them ...
Commercial Manager, PMG
Dallas, TX · On-site +1
Partner with Asset Management, Sales, Legal, Finance, Operations, and Customer Success teams to ... Digital Realty gives its customers access to the connected data communities that matter to them ...
Director, Global Alliances Partner Manager Location: San Francisco, CA Your role Digital Realty is ... Coordinate with CISCO, NVIDIA marketing teams on joint collateral, customer success stories, and ...
Director, Global Alliances Partner Manager Location: San Francisco, CA Your role Digital Realty is ... Coordinate with CISCO, NVIDIA marketing teams on joint collateral, customer success stories, and ...
Director, Global Alliances Partner Manager Location: San Francisco, CA Your role Digital Realty is ... Coordinate with CISCO, NVIDIA marketing teams on joint collateral, customer success stories, and ...
Director, Global Alliances Partner Manager Location: San Francisco, CA Your role Digital Realty is ... Coordinate with CISCO, NVIDIA marketing teams on joint collateral, customer success stories, and ...
Mid-Market Sales Manager
Woodbridge, ON · On-site
CA$75K - CA$120K/yr
... Management, Customer Success, and Sales Operations to accelerate sales cycles and deliver a ... Digital Realty gives customers access to connected data communities with a global footprint of 300 ...
Mid-Market Sales Manager
Woodbridge, ON · On-site
CA$75K - CA$120K/yr
... Management, Customer Success, and Sales Operations to accelerate sales cycles and deliver a ... Digital Realty gives customers access to connected data communities with a global footprint of 300 ...
GTM Acceleration Senior Analyst
Austin, TX · On-site
$87K - $115K/yr
Working directly with leaders across Sales, Marketing, Customer Success, Channel, Product, Finance ... managing Data Gravity challenges. Digital Realty gives its customers access to the connected data ...
GTM Acceleration Senior Analyst
Austin, TX · On-site
$87K - $115K/yr
Working directly with leaders across Sales, Marketing, Customer Success, Channel, Product, Finance ... managing Data Gravity challenges. Digital Realty gives its customers access to the connected data ...
Sr. Manager, Channel & Alliances
Markham, ON · On-site
CA$105K - CA$132K/yr
Toronto, Onatrio, CA Role Overview As a Channel Account Manager at Digital Realty, you will be a ... Experience: 5+ years of success in technology channel sales, preferably within colocation, cloud ...
Sr. Manager, Channel & Alliances
Markham, ON · On-site
CA$105K - CA$132K/yr
Toronto, Onatrio, CA Role Overview As a Channel Account Manager at Digital Realty, you will be a ... Experience: 5+ years of success in technology channel sales, preferably within colocation, cloud ...
Account Director
Manhattan, NY · Hybrid
... managing Data Gravity challenges. Digital Realty gives its customers access to the connected data ... success in this position.
Account Director
Manhattan, NY · Hybrid
... managing Data Gravity challenges. Digital Realty gives its customers access to the connected data ... success in this position.
GTM Acceleration Senior Analyst
Austin, TX · On-site
$87K - $115K/yr
Working directly with leaders across Sales, Marketing, Customer Success, Channel, Product, Finance ... managing Data Gravity challenges. Digital Realty gives its customers access to the connected data ...
GTM Acceleration Senior Analyst
Austin, TX · On-site
$87K - $115K/yr
Working directly with leaders across Sales, Marketing, Customer Success, Channel, Product, Finance ... managing Data Gravity challenges. Digital Realty gives its customers access to the connected data ...
Account Director
Manhattan, NY · On-site
Demonstrated success engaging and influencing senior executive stakeholders within global ... managing Data Gravity challenges. Digital Realty gives its customers access to the connected data ...
Account Director
Manhattan, NY · On-site
Demonstrated success engaging and influencing senior executive stakeholders within global ... managing Data Gravity challenges. Digital Realty gives its customers access to the connected data ...
Working hand in glove with customer success to address customer requirements, new deployments, and ... Digital Realty gives its customers access to the connected data communities that matter to them ...
Working hand in glove with customer success to address customer requirements, new deployments, and ... Digital Realty gives its customers access to the connected data communities that matter to them ...
Sr. Global Solutions Engineer
Dallas, TX · On-site
$54.75 - $70.50/hr
You'll play a critical role in driving customer success by translating business and technical ... managing Data Gravity challenges. Digital Realty gives its customers access to the connected data ...
Sr. Global Solutions Engineer
Dallas, TX · On-site
$54.75 - $70.50/hr
You'll play a critical role in driving customer success by translating business and technical ... managing Data Gravity challenges. Digital Realty gives its customers access to the connected data ...
Subregional Energy Efficiency Manager
Dallas, TX · On-site +1
... Success to support energy planning, billing, and customer usage insights. * Serve as the primary ... Digital Realty gives its customers access to the connected data communities that matter to them ...
Subregional Energy Efficiency Manager
Dallas, TX · On-site +1
... Success to support energy planning, billing, and customer usage insights. * Serve as the primary ... Digital Realty gives its customers access to the connected data communities that matter to them ...
Working hand in glove with customer success to address customer requirements, new deployments, and ... Digital Realty gives its customers access to the connected data communities that matter to them ...
Working hand in glove with customer success to address customer requirements, new deployments, and ... Digital Realty gives its customers access to the connected data communities that matter to them ...
... Success to support energy planning, billing, and customer usage insights. * Serve as the primary ... Digital Realty gives its customers access to the connected data communities that matter to them ...
... Success to support energy planning, billing, and customer usage insights. * Serve as the primary ... Digital Realty gives its customers access to the connected data communities that matter to them ...
Sr. Global Solutions Engineer
Dallas, TX · On-site
$54.75 - $70.50/hr
You'll play a critical role in driving customer success by translating business and technical ... managing Data Gravity challenges. Digital Realty gives its customers access to the connected data ...
Sr. Global Solutions Engineer
Dallas, TX · On-site
$54.75 - $70.50/hr
You'll play a critical role in driving customer success by translating business and technical ... managing Data Gravity challenges. Digital Realty gives its customers access to the connected data ...
Technician II
Manhattan, NY · On-site
$41K - $52K/yr
... and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 ...
Technician II
Manhattan, NY · On-site
$41K - $52K/yr
... and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 ...
Technician II
Seattle, WA · On-site
$42K - $54K/yr
... and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 ...
Technician II
Seattle, WA · On-site
$42K - $54K/yr
... and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 ...
Technician II
Manhattan, NY · On-site
$41K - $52K/yr
... and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 ...
Technician II
Manhattan, NY · On-site
$41K - $52K/yr
... and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 ...
Manager Data Center Operations
Manassas, VA · On-site
$167K/yr
Manager Data Center Operations Your role The Manager Data Center Operationsis responsible for ... Digital Realty gives its customers access to the connected data communities that matter to them ...
Manager Data Center Operations
Manassas, VA · On-site
$167K/yr
Manager Data Center Operations Your role The Manager Data Center Operationsis responsible for ... Digital Realty gives its customers access to the connected data communities that matter to them ...
Digital Realty Jobs Information
What is it like to work at Digital Realty?
Digital Realty is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment. The company's global data center platform is designed to provide a range of career opportunities, from technical roles in engineering and operations to business-focused positions in sales and marketing, with a focus on delivering exceptional customer experiences. Working at Digital Realty may appeal to candidates who are passionate about technology, data centers, and customer-centric solutions, with opportunities to grow professionally and contribute to the company's mission of powering the world's most innovative businesses.
What makes Digital Realty an attractive place to work?
Digital Realty is a leading global provider of cloud-connected data center, colocation, and interconnection solutions, with a strong reputation for innovation and industry leadership. The company offers a dynamic work environment that fosters collaboration, innovation, and continuous learning, with opportunities for employees to work on cutting-edge projects and technologies. Joining Digital Realty provides a chance to be part of a global team that is shaping the future of the digital infrastructure industry, with opportunities for professional growth, development, and making a meaningful impact.
Do workers at Digital Realty get paid breaks?
Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between May 2025 and June 2026.
38% of people say they don’t get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between May 2025 and June 2026.
Does Digital Realty pay people when they’re sick?
Yes. Most people get paid when they’re sick.
69% of people say they would get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and June 2026.
69% of people say they would get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and June 2026.
At Digital Realty, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
45% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between July 2025 and June 2026.
45% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between July 2025 and June 2026.
Is the health insurance from Digital Realty affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between May 2025 and June 2026.
100% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between May 2025 and June 2026.
Do people get paid time off at Digital Realty?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between July 2025 and June 2026.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between July 2025 and June 2026.
How easy is it to get time off at Digital Realty?
Most people find it easy to get time off.
92% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and June 2026.
92% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and June 2026.
Do Digital Realty managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and March 2026.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and March 2026.
How easy is it to take sick days at Digital Realty?
Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and June 2026.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and June 2026.
Is working at Digital Realty good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and June 2026.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and June 2026.
Do people at Digital Realty feel treated with respect by their managers?
Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and June 2026.
92% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and June 2026.
Do people at Digital Realty get to take their breaks without interruption?
Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and June 2026.
80% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and June 2026.
Is it stressful to work at Digital Realty?
Some people feel stressed out here.
45% of people say they often feel stressed out at work.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and June 2026.
45% of people say they often feel stressed out at work.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and June 2026.
Do people at Digital Realty enjoy their jobs?
Most people enjoy their job.
91% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and June 2026.
91% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and June 2026.
Do people at Digital Realty recommend working with their team?
Most people recommend working with their team.
100% of people report that they would recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and June 2026.
100% of people report that they would recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and June 2026.
Do people get enough training when they start at Digital Realty?
Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and June 2026.
69% of people report they got enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and June 2026.
Do people get support to advance at Digital Realty?
Most people are given support to advance their career here.
In the last year, 92% of people report being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and June 2026.
In the last year, 92% of people report being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and June 2026.
Do people think Digital Realty’s headquarters understands what’s happening where they work?
Most people think headquarters understands what’s happening where they work.
50% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and June 2026.
50% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and June 2026.
Do workers feel well informed about how Digital Realty is doing?
Most people feel well informed about how the company is doing.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and June 2026.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and June 2026.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Digital Realty?
What are the most popular categories at Digital Realty?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 14 days ago
Digital Realty rating
8.9
Based on 13 frontline employees who took The Breakroom Quiz
17th of 223 rated it services
Job description
Commercial Manager
Dallas, TX , Chicago, IL or Remote
Your Role
As a Commercial Manager, you will lead customer contract renewals across Digital Realty's North American colocation portfolio. You will develop and execute renewal strategies that support customer retention, revenue growth, pricing optimization, and long-term contract value. Acting as the primary commercial lead throughout the renewal process, you will partner with customers and internal stakeholders to negotiate commercial outcomes, support portfolio objectives, and drive successful renewal execution.
What you'll do
- Manage the full lifecycle of customer contract renewals from opportunity identification through contract execution.
- Develop and execute renewal strategies focused on customer retention, revenue growth, market-rate alignment, and contract term optimization.
- Lead customer negotiations involving pricing, contract terms, service modifications, and commercial agreements.
- Identify and drive revenue enhancement opportunities through pricing adjustments, contract restructures, and term extensions.
- Partner with Asset Management, Sales, Legal, Finance, Operations, and Customer Success teams to support renewal outcomes.
- Maintain accurate renewal forecasts, pipeline reporting, and portfolio analytics within Salesforce and related systems.
- Coordinate commercial approvals, contract review processes, and strategic customer engagements.
- Analyze customer trends, market conditions, portfolio performance, and pricing data to develop business recommendations.
- Support strategic renewal initiatives, special projects, and portfolio optimization efforts as directed by leadership.
- Ensure timely execution of renewals while balancing customer needs, commercial objectives, and internal processes.
What you'll need
- 5+ years of experience in commercial management, renewals, account management, customer success, sales operations, business development, or a related field.
- Experience managing customer negotiations, contract renewals, pricing strategies, and revenue retention initiatives.
- Understanding of commercial management principles, customer retention strategies, pricing structures, and contract management.
- Ability to analyze customer, contract, pricing, and portfolio data to support business decisions and recommendations.
- Experience using Salesforce CRM, CPQ tools, Microsoft Excel, and commercial systems such as DocuSign or similar platforms.
- Strong communication, negotiation, and stakeholder management skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Commercial, analytical, and financial acumen with the ability to develop strategic recommendations.
- Experience within data centers, colocation, telecommunications, cloud infrastructure, SaaS, or other complex B2B environments preferred.
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Health and Safety
Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee's total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.
Compensation range: $90,700 - $145,200 annually. This compensation range represents the Company's good faith belief as to what it will pay as a base salary for this position at the time of this posting.
Benefits: For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.
Apply today, take charge of your career and grow your talents with us.
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