60 Dexcom Customer Service Representative Jobs Hiring Near You

The Company
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Meet the team:
Dexcom is seeking a talented Global Events Manager to join the commercial organization. The Global Events Manager is responsible for leading international and US based conferences, tradeshows and customer events, from concept through execution. Candidates must have strong communication, leadership and project management skills, as well as experience building and managing relationships with senior leadership. This position will also be expected to develop and maintain key industry relationships to create, expand and/or reinforce the Dexcom brand.
This role will also support the marketing teams in the development of innovative event marketing plans and programs that drive demand and loyalty of our life-changing products and services.
Where you come in:

• Plan, manage, and execute end-to-end live and virtual events, including tradeshows, conferences, webinars, executive programs, and internal events.
• Understand broader marketing strategy and effectively translate it into impactful, brand-aligned tradeshow plans, messaging, and onsite execution.
• Oversee complex, simultaneous events and marketing initiatives, while delivering on time, within budget and exceeding expectations.
• Provide strategic leadership for industry conferences, driving programs from initial concept through full delivery while guiding cross-functional teams to achieve defined objectives.
• Build and maintain strong partnerships with leadership, key stakeholders, and external vendors.
• Lead meetings and conference calls to direct teams, be articulate in providing guidance, with an ability to make informed and strategic decisions.
• Support marketing, design, and production resources to ensure high quality work with purpose and vision.
• Manage large scale tradeshows with the ability to be strategic with sponsorship funding and flawless booth development and execution.
• Ability to execute onsite logistics and maintain a solution-oriented mindset.
• Stay current on event technologies, marketing tools, and industry best practices to drive innovation.
• Negotiate contract terms that are favorable to the company with suppliers related to production, hospitality, logistics, food and beverage, creative services, supplies and other elements.
• Analyze event performance, prepare detailed post-event reports, and complete financial reconciliations in a timely manner.
• Partner closely with compliance and legal teams to ensure full adherence to regulatory and organizational requirements.
• Support Speaker Bureau operations through effective agency management, coordination of HCP engagements, and oversight of annual training programs.

What makes you successful:

• Experience with conventions, logistics, housing bureaus, and professional/medical organizations and societies preferred.
• External supplier and agency management & process optimization.
• Ability to be innovative and think outside of the box.
• Hands-on approach to your work and are adept at leading internal and external resources to create content and communications that support the strategy.
• Highly organized and process-oriented.
• Experience managing department budgets and tracking spend.
• Proactive, self-starter, and ability to work independently in a fast-paced working environment.

What you'll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 25 to 50%

Experience and Education Requirements:

• Typically requires a Bachelor's degree and a minimum of 8-12 years of related experience.
• At this level a graduate degree may be desirable with 4 years of related experience

Remote Workplace:
Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.
Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com.
Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
Salary:
$100,700.00 - $167,900.00