Whiteville, NC · On-site
$15/hr
Collections platforms and CRM systems LEGAL NOTICE By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and ...
Quick apply
Whiteville, NC · On-site
$15/hr
Collections platforms and CRM systems LEGAL NOTICE By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and ...
Mansfield, TX · On-site
$65K/yr
Maintain organized case files and work closely with attorneys and staff to ensure cases progress ... CORE TOOLS & SYSTEMS * Needles Case Management Software (preferred) * Microsoft Office Suite
Quick apply
Mansfield, TX · On-site
$65K/yr
Maintain organized case files and work closely with attorneys and staff to ensure cases progress ... CORE TOOLS & SYSTEMS * Needles Case Management Software (preferred) * Microsoft Office Suite
Frisco, TX · On-site
$23/hr
Accurately document customer interactions and sales activities within CRM systems. * Meet ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Quick apply
Frisco, TX · On-site
$23/hr
Accurately document customer interactions and sales activities within CRM systems. * Meet ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Frisco, TX · On-site
$22.63/hr
Use internal systems to research customer issues and process updates or changes * Maintain ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Quick apply
Frisco, TX · On-site
$22.63/hr
Use internal systems to research customer issues and process updates or changes * Maintain ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Winterville, NC · On-site
$15/hr
Call center dialer systems and collections platforms * CRM and account management systems Preferred ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Quick apply
Winterville, NC · On-site
$15/hr
Call center dialer systems and collections platforms * CRM and account management systems Preferred ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Houston, TX · On-site
$80K - $90K/yr
CORE TOOLS & SYSTEMS * Microsoft Office Suite * Document management systems * Electronic court ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Quick apply
Houston, TX · On-site
$80K - $90K/yr
CORE TOOLS & SYSTEMS * Microsoft Office Suite * Document management systems * Electronic court ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Dallas, TX · On-site
$17.82/hr
EBT systems * Microsoft Office or similar office productivity tools Preferred Skills * Experience ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Quick apply
Dallas, TX · On-site
$17.82/hr
EBT systems * Microsoft Office or similar office productivity tools Preferred Skills * Experience ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Winterville, NC · On-site
$15/hr
Call center dialer systems and collections platforms * CRM and account management systems Preferred ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Quick apply
Winterville, NC · On-site
$15/hr
Call center dialer systems and collections platforms * CRM and account management systems Preferred ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Dallas, TX · On-site
$17.82/hr
EBT systems * Microsoft Office or similar office productivity tools Preferred Skills * Experience ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Quick apply
Dallas, TX · On-site
$17.82/hr
EBT systems * Microsoft Office or similar office productivity tools Preferred Skills * Experience ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Dallas, TX · On-site
$20/hr
Maintain electronic and paper filing systems while safeguarding confidential information. * Assist ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Quick apply
Dallas, TX · On-site
$20/hr
Maintain electronic and paper filing systems while safeguarding confidential information. * Assist ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Dallas, TX · On-site
$20/hr
Maintain electronic and paper filing systems while safeguarding confidential information. * Assist ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Quick apply
Dallas, TX · On-site
$20/hr
Maintain electronic and paper filing systems while safeguarding confidential information. * Assist ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Arlington, TX · On-site
$65K/yr
Maintain accurate case files and collaborate with attorneys and staff to keep cases moving ... CORE TOOLS & SYSTEMS * Needles Case Management Software (preferred) * Microsoft Office Suite
Quick apply
Arlington, TX · On-site
$65K/yr
Maintain accurate case files and collaborate with attorneys and staff to keep cases moving ... CORE TOOLS & SYSTEMS * Needles Case Management Software (preferred) * Microsoft Office Suite
Mansfield, TX · On-site
$65K/yr
Maintain organized case files and work closely with attorneys and staff to ensure cases progress ... CORE TOOLS & SYSTEMS * Needles Case Management Software (preferred) * Microsoft Office Suite
Quick apply
Mansfield, TX · On-site
$65K/yr
Maintain organized case files and work closely with attorneys and staff to ensure cases progress ... CORE TOOLS & SYSTEMS * Needles Case Management Software (preferred) * Microsoft Office Suite
Ayden, NC · On-site
$15/hr
Call center dialer systems and collections platforms * CRM and account management systems Preferred ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Quick apply
Ayden, NC · On-site
$15/hr
Call center dialer systems and collections platforms * CRM and account management systems Preferred ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
The Colony, TX · On-site
$22 - $24/hr
CORE TOOLS & SYSTEMS Salesforce | Microsoft Excel | Microsoft Word | Pharmacy Management Software ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Quick apply
The Colony, TX · On-site
$22 - $24/hr
CORE TOOLS & SYSTEMS Salesforce | Microsoft Excel | Microsoft Word | Pharmacy Management Software ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
The Colony, TX · On-site
$22 - $24/hr
Prior authorization support * Healthcare documentation and case management systems * HIPAA ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Quick apply
The Colony, TX · On-site
$22 - $24/hr
Prior authorization support * Healthcare documentation and case management systems * HIPAA ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Frisco, TX · Remote
$23/hr
CMS compliance and quality monitoring systems * Consultative Medicare sales and enrollment ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
New
Quick apply
Frisco, TX · Remote
$23/hr
CMS compliance and quality monitoring systems * Consultative Medicare sales and enrollment ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
New
Dallas, TX · On-site
$17.82/hr
CORE TOOLS & SYSTEMS * Texas WIN * XP Software * Microsoft Office and standard computer ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Quick apply
Dallas, TX · On-site
$17.82/hr
CORE TOOLS & SYSTEMS * Texas WIN * XP Software * Microsoft Office and standard computer ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Irving, TX · Remote
$20 - $24/hr
Phone-based outreach systems * Data entry and clerical tools PREFERRED SKILLS * Strong negotiation ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Quick apply
Irving, TX · Remote
$20 - $24/hr
Phone-based outreach systems * Data entry and clerical tools PREFERRED SKILLS * Strong negotiation ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Coppell, TX · On-site
$28.38/hr
Troubleshoot multi-system operational issues and collaborate with cross-functional teams to resolve ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
Quick apply
Coppell, TX · On-site
$28.38/hr
Troubleshoot multi-system operational issues and collaborate with cross-functional teams to resolve ... CornerStone and its affiliates, and contracted partners. Frequency varies for text messages.
$15/hr
Full-time
Posted 17 days ago
Call Center Representative (CSR)
Location: Whiteville, NC 28472 | On-Site
COMPENSATION & SCHEDULE
$15/hour; increases to $22/hour upon permanent hire
Schedule:
Shifts vary between 7AM – 9PM with two days off weekly
Up to 2 Saturdays/month and 1 Sunday/quarter required
Mandatory overtime at month-end
Temporary-to-Hire, W2
Start Date: Sept 2026
Job ID#: 156717
MINIMUM QUALIFICATIONS
• 2+ years of Customer Service experience
• 2+ years of Call Center experience
• Strong communication, decision-making, and time management skills
• Proficiency in Microsoft Office applications
• Ability to collaborate effectively within a team environment
PREFERRED SKILLS
• Experience in debt recovery or financial services
• Knowledge of Fair Debt Collection Practices Act (FDCPA) and compliance protocols
ROLE IMPACT
This position plays a key role in supporting the client’s financial stability by facilitating the timely and professional recovery of delinquent accounts. The role directly impacts revenue goals by meeting or exceeding collection performance metrics, maintaining full compliance with industry regulations, and delivering a customer-focused approach to resolving overdue balances.
KEY RESPONSIBILITIES
• Contact customers to collect delinquent accounts using standardized call procedures
• Meet or exceed performance metrics for call volume, contact rate, and promises kept
• Negotiate repayment arrangements aligned with customers’ financial capacity and willingness to pay
• Accurately document all calls, agreements, and follow-up actions in the designated system
• Escalate unresolved or high-risk accounts to management when necessary
CORE TOOLS & SYSTEMS
• Microsoft Word, Excel, Outlook
• Collections platforms and CRM systems
LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy