Black Knight
Black Knight

60 Black Knight System Administrator Jobs Hiring Near You

... Black Knight Financial System's (BKFS) Mortgage Servicing Platform(MSP). • At least 3 years of working experience in User Acceptance Testing (UAT). • At least 1 year of working experience in ...

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Mortgage Customer Service Representative-Insurance

Iowa Bankers Mortgage Corporation

Johnston, IA • On-site

$15 - $20.50/hr

Other

Re-posted 21 days ago


Job description

Description:

The Mortgage Customer Service Representative assists in the Escrow area by performing the following duties.

  • Review and update escrow and non-escrow Hazard information to agree with insurance documents in the Insurance Workflow Queue. 
  • Respond to and manage incoming customer and vendor inquiries through the call queue in a professional and timely manner.
  • Receives payment of insurance premiums from escrow accounts.
  • Review insurance losses according to investor guidelines for endorsement or loss account set-up.
  • Performs various clerical duties, including the filing and correspondence in the appropriate loan files.
  •  Provides superior customer service, both written and verbal, to homeowners, bankers, and other vendors.



Requirements:

Required Education: High school diploma or general education degree (GED)

Required Work Experience: Two to five years of related experience and/or training; or equivalent combination of education and experience.

Technology Skills: Accurately and efficiently process transactions. Proficient in Word & Excel. Preferred Black Knight System experience.

Required Skills or traits for the position: Follow established policies, procedures & guidelines. Demonstrate analytical decision making and problem solving skills.



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