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60 Black Knight System Administrator Jobs Hiring Near You

Monitor and manage case deadlines, court dates, and milestones using CaseAware and/or LPS Desktop (Black Knight) case management systems. * Prepare and submit client reporting in compliance with ...

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Mortgage Customer Service Representative-Insurance

Iowa Bankers Association

Johnston, IA • On-site

$15 - $20.50/hr

Other

Posted 21 days ago


Job description

Mortgage Customer Service Representative

The Mortgage Customer Service Representative assists in the Escrow area by performing the following duties:

  • Review and update escrow and non-escrow Hazard information to agree with insurance documents in the Insurance Workflow Queue.
  • Respond to and manage incoming customer and vendor inquiries through the call queue in a professional and timely manner.
  • Receives payment of insurance premiums from escrow accounts.
  • Review insurance losses according to investor guidelines for endorsement or loss account set-up.
  • Performs various clerical duties, including the filing and correspondence in the appropriate loan files.
  • Provides superior customer service, both written and verbal, to homeowners, bankers, and other vendors.

Required Education: High school diploma or general education degree (GED)

Required Work Experience: Two to five years of related experience and/or training; or equivalent combination of education and experience.

Technology Skills: Accurately and efficiently process transactions. Proficient in Word & Excel. Preferred Black Knight System experience.

Required Skills or traits for the position: Follow established policies, procedures & guidelines. Demonstrate analytical decision making and problem solving skills.