The Customer Service Manager has overall responsibility for the performance of the Account Management Department. Additional responsibilities will include entering customer orders and forecast on a ...
62 Coreweave Customer Service Manager Jobs Hiring Near You
The Customer Service Manager has overall responsibility for the performance of the Account Management Department. Additional responsibilities will include entering customer orders and forecast on a ...
Customer Service Manager
$70K - $95K/yr
We are seeking a Customer Service Manager to lead our CSR teams across multiple locations. This role is key in improving customer service processes, implementing best practices, and ensuring seamless ...
Customer Service Manager
$70K - $95K/yr
We are seeking a Customer Service Manager to lead our CSR teams across multiple locations. This role is key in improving customer service processes, implementing best practices, and ensuring seamless ...
Customer Service Manager
Champlin, MN · On-site
$70K - $95K/yr
We are seeking a Customer Service Manager to lead our CSR teams across multiple locations. This role is key in improving customer service processes, implementing best practices, and ensuring seamless ...
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Customer Service Manager
Champlin, MN · On-site
$70K - $95K/yr
We are seeking a Customer Service Manager to lead our CSR teams across multiple locations. This role is key in improving customer service processes, implementing best practices, and ensuring seamless ...
Customer Service Manager
Richmond, VA · On-site
$110K - $130K/yr
About the job The Customer Service Manager is responsible for leading the Energy Division's customer service organization and ensuring the highest levels of customer satisfaction. This role drives a ...
Customer Service Manager
Richmond, VA · On-site
$110K - $130K/yr
About the job The Customer Service Manager is responsible for leading the Energy Division's customer service organization and ensuring the highest levels of customer satisfaction. This role drives a ...
Customer Service Manager
Voorhees Township, NJ · On-site
$50K - $65K/yr
Customer Service Manager - $50,000 $65,000 / Annually - hybrid NJ, CT Financial Leasing Company Job Summary The Customer Service Manager leads and supports the customer service team to ensure a ...
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Customer Service Manager
Voorhees Township, NJ · On-site
$50K - $65K/yr
Customer Service Manager - $50,000 $65,000 / Annually - hybrid NJ, CT Financial Leasing Company Job Summary The Customer Service Manager leads and supports the customer service team to ensure a ...
Customer Service Manager
Saint Albert, AB · On-site
CA$16.95/hr
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide ...
Customer Service Manager
Saint Albert, AB · On-site
CA$16.95/hr
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide ...
Customer Service Manager
Campbell River, BC · On-site
CA$18.80/hr
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide ...
Customer Service Manager
Campbell River, BC · On-site
CA$18.80/hr
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide ...
Customer Service Manager
Portage La Prairie, MB · On-site
CA$16.95/hr
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide ...
Customer Service Manager
Portage La Prairie, MB · On-site
CA$16.95/hr
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide ...
The Customer Service Manager oversees the functions of Customer Services through effective and efficient services, resources and support tools. This client has a non-traditional management team who ...
The Customer Service Manager oversees the functions of Customer Services through effective and efficient services, resources and support tools. This client has a non-traditional management team who ...
Customer Service Manager
Auburn, MA · On-site
$90K/yr
Under the direction of the CSC Program Manager, the Customer Service Manager is primarily responsible for the overall operations and performance of the Customer Care Department, the Walk-in Centers ...
Customer Service Manager
Auburn, MA · On-site
$90K/yr
Under the direction of the CSC Program Manager, the Customer Service Manager is primarily responsible for the overall operations and performance of the Customer Care Department, the Walk-in Centers ...
Customer Service Manager
$85K - $100K/yr
Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M - F, 10:30 am - 7 pm Type of Employment: Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services ...
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Customer Service Manager
$85K - $100K/yr
Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M - F, 10:30 am - 7 pm Type of Employment: Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services ...
New
Customer Service Manager
Boston, MA · On-site
The Role Blank Label is looking for Customer Service Manager to oversee all non-store client touch points including phone, email, physical mail, and live chat. The role will include both client ...
Customer Service Manager
Boston, MA · On-site
The Role Blank Label is looking for Customer Service Manager to oversee all non-store client touch points including phone, email, physical mail, and live chat. The role will include both client ...
UX Researcher
Bellevue, WA · On-site +1
You will own CoreWeave's customer onboarding research and CSAT measurement program, manage an ... Flexible, full-service childcare support with Kinside * 401(k) with a generous employer match
UX Researcher
Bellevue, WA · On-site +1
You will own CoreWeave's customer onboarding research and CSAT measurement program, manage an ... Flexible, full-service childcare support with Kinside * 401(k) with a generous employer match
CUSTOMER SERVICE MANAGER
Trenton, NJ · On-site
$18.80 - $22.92/hr
The Customer Service Manager is responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals. The Customer Service Manager directs all aspects relating ...
CUSTOMER SERVICE MANAGER
Trenton, NJ · On-site
$18.80 - $22.92/hr
The Customer Service Manager is responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals. The Customer Service Manager directs all aspects relating ...
Customer Service Manager
Deer Park, WA · On-site
$19.75 - $21.40/hr
Your local Bi-Mart is looking for an outstanding individual to join the team as a Customer Service Manager. About Bi-Mart Corporation: We've been a part of the Northwest for over 70 years. Bi-Mart ...
Customer Service Manager
Deer Park, WA · On-site
$19.75 - $21.40/hr
Your local Bi-Mart is looking for an outstanding individual to join the team as a Customer Service Manager. About Bi-Mart Corporation: We've been a part of the Northwest for over 70 years. Bi-Mart ...
Customer Service Manager
Mississauga, ON · On-site
$110K - $120K/yr
Customer Service Manager Mississauga, ON 110K - 120K base salary + performance based bonus incentive Lead the Team. Elevate the Customer Experience. Drive Operational Excellence. Our client is a well ...
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Customer Service Manager
Mississauga, ON · On-site
$110K - $120K/yr
Customer Service Manager Mississauga, ON 110K - 120K base salary + performance based bonus incentive Lead the Team. Elevate the Customer Experience. Drive Operational Excellence. Our client is a well ...
Customer Service Manager
$20 - $24/hr
The Customer Service Manager will oversee customer service initiatives that support client satisfaction for fitness and entire JCC programs, services and membership. This person must lead by example ...
Customer Service Manager
$20 - $24/hr
The Customer Service Manager will oversee customer service initiatives that support client satisfaction for fitness and entire JCC programs, services and membership. This person must lead by example ...
Respond to customer inquiries regarding products and services * Prepare price quotes * Source products * Support outside sales and field service teams * Manage branch accounting functions ...
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Respond to customer inquiries regarding products and services * Prepare price quotes * Source products * Support outside sales and field service teams * Manage branch accounting functions ...
CUSTOMER SERVICE MANAGER
Hamilton, NJ · On-site
$18.25 - $22.25/hr
The Customer Service Manager is responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals. The Customer Service Manager directs all aspects relating ...
CUSTOMER SERVICE MANAGER
Hamilton, NJ · On-site
$18.25 - $22.25/hr
The Customer Service Manager is responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals. The Customer Service Manager directs all aspects relating ...
Check out our many videos to learn more! -us/careers/ Responsibilities of the Customer Service Manager include, but are not limited to: * Profit and loss of the facility * Supervision of the inside ...
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Check out our many videos to learn more! -us/careers/ Responsibilities of the Customer Service Manager include, but are not limited to: * Profit and loss of the facility * Supervision of the inside ...
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Posted 14 days ago
Job description
Description
Job Overview
The Customer Service Manager will lead our Account Management Department and mentor our Account Management Team with a focus on providing world-class customer service. The Customer Service Manager has overall responsibility for the performance of the Account Management Department. Additional responsibilities will include entering customer orders and forecast on a weekly basis, managing customer open orders, resolving issues, facilitating customer requests, and coordinating on-time delivery. The Customer Service Manager will work to build and maintain a win-win relationship with customer contacts through both phone and email correspondence and help solve day-to-day issues.
Job Functions
Leadership, Resources, & Team Development
- Foster a customer centric, results driven culture emphasizing ownership, responsiveness, and cross functional collaboration
- Develop talent through coaching, performance management, succession planning, and clear career development pathways
- Align individual goals with team and company objectives; conduct performance reviews and provide ongoing feedback
- Evaluate staffing needs, allocate workload effectively, maintain cross training depth, and ensure coverage and continuity
- Serve as the senior escalation point for complex customer issues and act as the voice of the customer in cross functional leadership discussions
- Act as the "voice of the customer" at the leadership level, representing customer impact in cross functional discussions
Operational Management & Daily ExecutionÂ
- Lead and oversee day to day Account Management and customer service operations across all service channels
- Ensure timely, professional customer communication and effective resolution of escalations and complaints
- Build strong cross functional partnerships to resolve service issues impacting the customer experience
- Manage team capacity and workload to maintain service continuity during demand fluctuations or disruptions
- Ensure operational readiness during supply constraints, system outages, logistics challenges, or customer transitions
Strategy, Planning & Performance Management
- Develop, refine, and enforce customer service policies, procedures, and operating standards
- Establish service goals and performance metrics; analyze results and coach the team toward continuous improvement
- Translate customer feedback and performance data into actionable insights and recommendations for leadership
- Identify growth opportunities, operational efficiencies, and cost to serve reduction initiatives.
- Lead customer related transformation efforts, including technology improvements and service model enhancements, in partnership with cross functional teams
Customer Service & Experience Ownership
- Own the end to end customer service experience, ensuring consistent, professional handling of inquiries and escalations
- Define and maintain customer communication standards for delays, disruptions, pricing changes, and policy updates
- Champion proactive communication to manage expectations and minimize surprises
- Strengthen long term customer relationships through effective service recovery, accountability, and continuous improvement
Process Improvement & Risk Management
- Identify systemic service issues and customer risk drivers through root cause analysis and trend reporting
- Lead continuous improvement initiatives to improve efficiency, reduce errors, and lower cost to serve
- Partner cross functionally to proactively identify and mitigate customer risks related to supply, invoicing, or operational changes
Customer Service Responsibilities
- Enter customer sales orders
- Process EDI orders and forecast
- Enter/import customer forecast
- Manage all open orders/complete customer open order reports
- Proactive reach out to customers regarding issues/delays
- Handle customer-initiated requests
- Build strong customer relationships and work towards win-win solutions
- Other duties as assigned