CoreWeave
CoreWeave

61 Coreweave Customer Service Jobs Hiring Near You

As an Account Solutions Architect, Engaged, Financial Services , you are the named technical partner for an existing portfolio of financial services customers across CoreWeave's full platform ...

As an Account Solutions Architect, Engaged, Financial Services , you are the named technical partner for an existing portfolio of financial services customers across CoreWeave's full platform ...

You will own CoreWeave's customer onboarding research and CSAT measurement program, manage an ... Flexible, full-service childcare support with Kinside * 401(k) with a generous employer match

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CoreWeave Jobs Information

Does CoreWeave pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

At CoreWeave, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from CoreWeave affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at CoreWeave?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at CoreWeave?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to take sick days at CoreWeave?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CoreWeave feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CoreWeave get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at CoreWeave?

Most people don’t feel stressed out here.
33% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CoreWeave enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CoreWeave recommend working with their team?

Most people recommend working with their team.
100% of people report that they would recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at CoreWeave?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how CoreWeave is doing?

Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.
What are the most popular job types at Coreweave?
    Infographic showing various Customer Service job openings at Coreweave in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% Physical, and 7% Remote job distribution.

    Regional Director - U.S. East Data Center Operations

    CoreWeave

    Columbus, OH

    Full-time

    Re-posted 4 days ago


    CoreWeave rating

    9.8

    Company rating: 9.8 out of 10

    Based on 7 frontline employees who took The Breakroom Quiz

    1st of 221 rated it services


    Job description

    CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.
    About the role:

    As the Regional Director for the U.S. East, you will lead operations across multiple data center sites, setting regional standards for performance, reliability, safety, and operational excellence. This role requires regular on-site presence to conduct audits, support emergency response, mentor local teams, and ensure consistent execution in the field.

    You will guide site leadership, manage regional budgets and forecasts, and serve as the primary escalation point for critical incidents. You will also drive capacity planning and growth readiness, aligning MW, rack space, staffing, and workforce plans to customer demand, product roadmaps, and long-term infrastructure strategy.

    Using KPIs, SLAs, dashboards, and operational data, you will track uptime, incident response, maintenance execution, safety performance, and regional readiness. You will standardize SOPs, MOPs, and EOPs across sites, ensuring documentation is current, auditable, and consistently followed.

    You will partner with Product, Network Engineering, Security, Real Estate, Finance, Legal, HR, vendors, and service providers to support new deployments, manage risk, optimize costs, and keep regional priorities aligned. You will also represent the region in executive forums, providing clear updates on capacity, risk, performance, staffing, and operational health.

    The ideal candidate will be based near a data center hub within the territory (including, but not limited to, NY, NJ, PA, VA, OH, GA, and MA) and must be prepared for frequent travel throughout the entire Eastern corridor.

    What You'll Do:
    • Ensure data center uptime and SLA adherence across the region
    • Oversee incident response performance, escalation effectiveness, and post-incident corrective actions
    • Manage preventive and corrective maintenance execution
    • Ensure safety performance and compliance readiness
    • Drive capacity readiness across MW, rack space, and staffing
    • Manage regional budget performance, vendor performance, and cost optimization
    • Ensure accuracy and completeness of operational data across tooling and reporting systems
    Who You Are:
    • Bachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related field
    • 10+ years of experience in critical facility operations, with at least 5+ years in a senior management or multi-site leadership role within data centers or a similar mission-critical environment
    • Experience scaling data center operations in a cloud, hyperscale, GPU, or HPC environment
    • Demonstrated experience leading geographically dispersed, 24/7 operations teams, including frontline managers and individual contributors
    • Proven ability to translate business and technical requirements into clear regional execution plans, with a track record of delivering against aggressive timelines in high-growth environments
    • Skilled at navigating complex stakeholder landscapes, communicating clearly and calmly with executives, partners, and on-site teams - especially during high-pressure incidents
    • Experience managing large-scale capital and operational budgets
    • Thorough knowledge of data center infrastructure, including cooling, power, fire suppression, security, and networking
    • Experience with incident management, root cause analysis, and post-incident reviews
    • Familiarity with regulatory standards such as Uptime Institute, ISO, OSHA, and local building/environmental codes
    • Frequent travel, up to 40%, across the East Territory is required to support multi-site operations and incident management
    • Must be available for occasional after-hours or weekend work in the event of critical incidents or emergency escalations
    • Ability to work in environments with high noise levels and temperature variations
    • Must be able to traverse data center floors and mechanical galleries to conduct inspections and oversee operations
    Preferred:
    • Master's degree in a related field
    • Proficiency with Data Center Infrastructure Management tools and building management/facility monitoring systems
    • Change management expertise with demonstrated success implementing process, technology, and organizational improvements
    • Experience building KPI dashboards, executive reporting, and operational scorecards across multi-site environments
    Wondering if you're a good fit?

    We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams — even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk.

    • You love to lead and develop high-performing, dispersed teams while fostering a culture of collaboration and safety
    • You're curious about enhancing processes, increasing efficiency, improving data quality, and implementing sustainable solutions in critical environments
    • You're an expert in strategic planning for critical facilities and communicating effectively with stakeholders at all levels, especially during major incidents or periods of rapid growth
    Why CoreWeave?

    At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

    • Be Curious at Your Core
    • Act Like an Owner
    • Empower Employees
    • Deliver Best-in-Class Client Experiences
    • Achieve More Together

    We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

    The base salary range for this role is $160,000 to $180,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

    What We Offer

    The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

    In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include:

    • Medical, dental, and vision insurance - 100% paid for by CoreWeave
    • Company-paid Life Insurance
    • Voluntary supplemental life insurance
    • Short and long-term disability insurance
    • Flexible Spending Account
    • Health Savings Account
    • Tuition Reimbursement
    • Ability to Participate in Employee Stock Purchase Program (ESPP)
    • Mental Wellness Benefits through Spring Health
    • Family-Forming support provided by Carrot
    • Paid Parental Leave
    • Flexible, full-service childcare support with Kinside
    • 401(k) with a generous employer match
    • Flexible PTO
    • Catered lunch each day in our office and data center locations
    • A casual work environment
    • A work culture focused on innovative disruption

    California Applicants

    California Consumer Privacy Act

    Equal Opportunity & Accommodations

    CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

    As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com.

    Export Control Compliance

    This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.


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