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Collective Health
Collective Health

33 Collective Health Member Services Representative Jobs Hiring Near You

Collective Health

People Business Partner

Lehi, UT · On-site

... service, and world-class user experience design. The Mission Collective Health is rebuilding the ... Whether it's a Member Advocate helping a family navigate a complex diagnosis or a Claims Specialist ...

Collective Health

Lead Data Analyst

San Francisco, CA · On-site

At Collective Health, we're transforming how employers and their people engage with their health ... service, and world-class user experience design. As a Lead Data Analyst , you will be the primary ...

Collective Health

Lead Data Analyst

San Francisco, CA · On-site

At Collective Health, we're transforming how employers and their people engage with their health ... service, and world-class user experience design. As a Lead Data Analyst , you will be the primary ...

Collective Health

Operations FP&A Manager

Lehi, UT · Hybrid

The FP&A Manager is tasked with significantly enhancing Collective Health's Financial Planning and ... services related to Operations * Manage critical operations financial areas with significant ...

Collective Health

People Business Partner

Lehi, UT · Hybrid

The Mission Collective Health is rebuilding the healthcare experience. Our Operations teams are where that mission becomes a reality. Whether it's a Member Advocate helping a family navigate a ...

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Collective Health Jobs Information

Do workers at Collective Health get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.

Does Collective Health pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.

Do workers at Collective Health worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it for Collective Health workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and March 2025.

How easy is it to get time off at Collective Health?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.

Do Collective Health managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.

Do jobs at Collective Health spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to take sick days at Collective Health?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.

Do people at Collective Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.

Do people at Collective Health get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.

Is it stressful to work at Collective Health?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.

Do people at Collective Health enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.

Do people at Collective Health recommend working with their team?

Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.

Do people get enough training when they start at Collective Health?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.

Do people get support to advance at Collective Health?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.

Do people think Collective Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and March 2025.

Do workers feel well informed about how Collective Health is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.

What other companies are hiring for Member Services Representative jobs?

What are the most popular jobs at Collective Health?

What are the most popular categories at Collective Health?

Infographic showing various Member Services Representative job openings at Collective Health in the United States as of August 2026, with employment types broken down into 62% Full Time, and 38% Contract. Highlights an 62% Physical, and 38% Hybrid job distribution.

Senior Engineering Manager, Claims

Collective Health

San Francisco, CA • On-site

$200K - $250K/yr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Collective Health rating

7.5

Company rating: 7.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

203rd of 492 rated business services

Job description

At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.
What you'll do:
  • Engineering Management: Manage the core Claims processing system, taking full ownership of all development, testing, and maintenance cycles that go into the product development lifecycle.
  • Stakeholder Collaboration: Work closely with cross-functional stakeholders-including Business, Product, Operations, and Production Support-to continuously enhance the Claims platform and automate efficient processes to improve SLAs.
  • Roadmap Execution: Partner with Product teams to define, prioritize, and manage the technical claims roadmap, ensuring our architecture meets current and future business needs.
  • Drive AI & Agentic Development: Lead the team's adoption of AI-powered developer tools (e.g., GitHub Copilot, Cursor, WindSurf) and drive architectural decisions for building AI-native, Agentic solutions (utilizing tools like LangChain or Google ADK).
  • Technical and People Leadership: Guide the team in building scalable, cloud-native backend services and integrations using our tech stack (Java/Spring Cloud, Kafka, AWS, Kubernetes, PostgreSQL) and Business Rules Management Systems (BRMS).
To be successful in this role, you'll need:
  • Masters' or Bachelor's degree in Computer Science Engineering, or a related field.
  • Experience: Minimum of 12 years of software engineering experience, with at least 3 years of experience directly managing engineering teams.
  • Healthcare Domain: Proven experience working in the Healthcare Payer or Provider domain; familiarity with claims adjudication, partner integrations, and healthcare payments is highly preferred.
  • Agile Delivery: Well-versed with the Agile development lifecycle, with a strong track record of building, launching, and maintaining complex, data-intensive systems.
  • AI & Agentic Proficiency: Working knowledge of AI coding and Agentic processes. You should have a foundational understanding of Large Language Models (LLMs) and how to leverage them for advanced developer operations and product features.
  • Cross-Functional Communication: Excellent communication skills with the ability to bridge technical architecture discussions with business needs across all levels and teams.
Pay Transparency Statement
This is a hybrid position based out of one of our offices: San Francisco, CA, Plano, TX, or Lehi, UT. Hybrid employees are expected to be in the office two days per week.#LI-hybrid
The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for 330,000 stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.#LI-LN1
San Francisco, CA Pay Range
$200,000-$250,000 USD
Lehi, UT Pay Range
$160,000-$200,000 USD
Plano, TX Pay Range
$176,000-$220,000 USD
Why Join Us?
  • Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare
  • Impactful projects that shape the future of our organization
  • Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests
  • Flexible work arrangements and a supportive work-life balance

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting-accommodations@collectivehealth.com.
Privacy Notice
For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/.

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