Cloudflare
Cloudflare

21 Cloudflare Customer Support Representative Jobs Hiring Near You

OR · On-site

Represent the Canadian Customer Engineering organization at the executive level, collaborating with ... Strong experience supporting enterprise contract management, commercial negotiations, compliance ...

... for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare ... Support the management team in investigating and resolving complex supplier escalations, payment ...

Principal Software Engineer, Data

Austin, TX · On-site

$133K - $179K/yr

... for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare ... Mentor and support junior engineers on the team, reinforcing a culture of exceptional delivery and ...

Principal Software Engineer, Data

Austin, TX · On-site

$133K - $179K/yr

... across Cloudflare including Billing, Trust & Safety, Developer Platform, GTM and Support ... Lead the design and development of data pipelines and data products to serve customers throughout ...

Oracle ALM Finance Lead

Austin, TX · On-site

$120 - $180/hr

... for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare ... Governance & Support: Maintain high-quality training documentation and conduct role‑based ...

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Cloudflare Jobs Information

What is it like to work at Cloudflare?

Cloudflare is a company that prioritizes innovation, collaboration, and customer-centricity, fostering a culture of experimentation and continuous learning. The company's global team is structured into various departments, including engineering, product, and customer support, with a focus on open communication and cross-functional collaboration. Working at Cloudflare may appeal to individuals who are passionate about cybersecurity, web performance, and digital rights, as the company offers a dynamic and challenging environment where they can contribute to shaping the future of the internet.

What makes Cloudflare an attractive place to work?

Cloudflare is a leading cloud computing company that plays a critical role in shaping the internet's infrastructure and security landscape. The company fosters a dynamic work environment that encourages innovation, collaboration, and continuous learning, with a focus on delivering high-quality products and services to its customers. By joining Cloudflare, individuals can contribute to the development of cutting-edge technologies, expand their skill sets, and be part of a team that is shaping the future of the internet.

What other companies are hiring for Customer Support Representative jobs?

Infographic showing various Customer Support Representative job openings at Cloudflare in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Threat Intelligence Software Engineer, Cloudforce One

Cloudflare

Austin, TX • On-site

Full-time

Re-posted 17 days ago


Job description

Job Summary:
Cloudflare is on a mission to help build a better Internet, operating one of the world’s largest networks that powers millions of websites. They are seeking a Threat Intelligence Software Engineer to own the software development lifecycle for systems that support threat disruption and legal response efforts, translating complex requirements into high-performance applications.
Responsibilities:
• Design, build, run, and scale distributed tools and services that support both cyber threat disruption and platform abuse efforts.
• Develop critical data pipelines and services to collect, analyze, and expose threat intelligence data for Cloudforce One analysts and Cloudflare customers, helping to identify Tactics, Techniques, and Procedures (TTPs) and Indicators of Compromise (IOCs).
• Collaborate closely with Threat Intelligence, Trust & Safety, Legal, and Product teams to understand goals and translate complex technical requirements into elegant, scalable solutions.
• Improve system design and architecture to ensure stability, performance, and maintainability of both internal and customer-facing compliance and security services.
• Analyze, communicate, and help prioritize complex technical concepts across teams.
• Ongoing monitoring and maintenance of production services, including participation in on-call rotations.
• Mentor and guide other developers in the team, helping to build collective technical expertise and promote best practices for writing well-tested, modular, and reusable code.
Qualifications:
Required:
• Experience with AI-assisted development and agentic AI workflows
• At least 5 years of experience building large-scale software applications, preferably distributed systems
• Experience designing and integrating RESTful APIs and/or gRPC services
• Knowledge of SQL and common relational database systems such as PostgreSQL
• Prior experience writing production ready code in Go and/or Typescript
• Familiarity with Rust
• Excellent debugging and optimization skills
• Expertise in writing well tested code
• Interest in opportunities to be a technical mentor for teammates
Preferred:
• Prior experience working in the Trust & Safety and Legal domain space
• Deep understanding of DNS, TLS/SSL and HTTP
• Expertise in web security issues and industry standards for access control
• Experience with Kafka
• Experience building web applications using React
• Experience with Kubernetes
• Experience with Redis
Company:
Cloudflare is a web performance and security company that provides online services to protect and accelerate websites online. Founded in 2009, the company is headquartered in San Francisco, USA, with a team of 1001-5000 employees. The company is currently Late Stage.