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61 Circa Product Manager Jobs Hiring Near You

dtlvgroup

CHG - Call Center - Agent

Las Vegas, NV · On-site

$14.25 - $18.75/hr

Circa Hospitality Group Location: 302 Building Reports To: Call Center Manager POSITION OVERVIEW ... Meet and exceed quality assurance goals, productivity benchmarks, and customer satisfaction metrics.

dtlvgroup

CHG - Call Center - Agent

Las Vegas, NV

$14.25 - $18.75/hr

Circa Hospitality Group Location: 302 Building Reports To: Call Center Manager POSITION OVERVIEW ... Meet and exceed quality assurance goals, productivity benchmarks, and customer satisfaction metrics.

Quintall

IT Product Owner/Analist

Hoboken, NJ · On-site

... Owner en Product Manager. * Het voorbereiden en begeleiden van inhoudelijke refinements en ... Hiervandaan werken circa 250 professionals. Zij omschrijven zichzelf als creatief, rustig en ...

CIRCA

Fine Jewelry & Watch Specialist

Atlanta, GA · On-site

We are Worthy & CIRCA Jewels. Our combined businesses are here to remake the world of pre-owned ... Manage inventory entries and shipments for the purchased product. * Report purchase activity to ...

Gravity Media

Event Manager

Los Angeles, CA · On-site

$130K - $156K/yr

... Production teams, Publishing, and Senior Leadership, to plan, coordinate, and execute all FOH ... First assigned event scheduled and taking place in Korea circa February 10th through March 10th, ...

circa

Product Support Supervisor

Houston, TX · On-site

$70K/yr

Duties include managing, troubleshooting, supporting, and providing training across the customer experience team, showrooms and product support team. Visual Comfort Offers: * Work-Life Balance:

Gravity Media

Event Manager

Los Angeles, CA · On-site

$130K - $156K/yr

... Production teams, Publishing, and Senior Leadership, to plan, coordinate, and execute all FOH ... First assigned event scheduled and taking place in Korea circa February 10th through March 10th, ...

circa

Product Support Specialist

Houston, TX

$25 - $26/hr

Reporting directly to the Product Support Supervisor/Manager within the Product Support department, the Product Support Customer Specialist is responsible for providing support and issue resolution ...

Gravity Media

$130K - $156K/yr

... Production teams, Publishing, and Senior Leadership, to plan, coordinate, and execute all FOH ... First assigned event scheduled and taking place in Korea circa February 10th through March 10th, ...

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Infographic showing various Product Manager job openings at Circa in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 60% Physical, 33% Hybrid, and 7% Remote job distribution.

CHG - Call Center - Agent

Las Vegas, NV • On-site

dtlvgroup
See more jobs at dtlvgroupexternal

$14.25 - $18.75/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 18 days ago

Job description

Job Title: Call Center Agent
Company: Circa Hospitality Group
Location: 302 Building
Reports To: Call Center Manager

POSITION OVERVIEW:

As a Call Center Agent, you will serve as the first point of contact for guests calling Circa Hospitality Group. Your responsibilities include making room reservations, managing inquiries, and routing calls to the appropriate departments. You’ll play a critical role in ensuring smooth communication and delivering outstanding service to guests across all properties.

KEY RESPONSIBILITIES:

  • Answer incoming calls and assist with hotel reservations, guest inquiries, and general information.
  • Act as a central operator by efficiently directing calls to the appropriate departments across all three properties.
  • Maintain up-to-date knowledge of hotel amenities, room types, rates, promotions, and property-specific details.
  • Navigate computer systems and software to access and manage customer data accurately.
  • Ensure a high level of professionalism and accuracy in all guest interactions.
  • Handle escalated or difficult calls with patience, empathy, and professionalism.
  • Perform data entry, and record-keeping as assigned.
  • Adhere to all company policies, procedures, and regulatory standards.
  • Meet and exceed quality assurance goals, productivity benchmarks, and customer satisfaction metrics.
  • Prioritize tasks and manage time effectively in a fast-paced, ever-evolving environment.
  • Stay current with internal updates, changes to procedures, and new promotions.

QUALIFICATIONS:

  • Experience: Previous call center or customer service experience required.
  • Communication Skills: Strong verbal and written communication abilities. Bilingual (English/Spanish) is a plus.
  • Technical Skills: Ability to navigate multiple computer applications and phone systems with ease.
  • Problem-Solving: Strong judgment and perceptiveness with the ability to analyze issues and resolve them quickly and efficiently.
  • Interpersonal Skills: Ability to build rapport with guests and maintain composure under pressure.
  • Organizational Skills: Excellent attention to detail and multitasking abilities.
  • Flexibility: Willingness to work varying shifts, including weekends and holidays, based on business needs.
  • Adaptability: Open to change, coachable, and quick to adjust to new procedures or environments.

BENEFITS:

  • Competitive hourly pay
  • Health, dental, and vision insurance
  • Paid time off
  • Opportunities for growth and advancement
  • Employee discounts at Circa Hospitality Group properties

ABOUT CIRCA HOSPITALITY GROUP:

Circa Hospitality Group is a dynamic and fast-growing company committed to creating exceptional guest experiences across all of our properties. Known for innovation and excellence in hospitality, we are building a centralized Call Center that will serve as the communication hub for all three of our properties. We're looking for professional, proactive, and customer-focused individuals to join our team as Call Center Agents.

DISCLAIMER:


This job description is intended to convey information essential to understanding the scope of the Call Center Agent role. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the position. Management may modify duties and responsibilities as needed to meet the evolving needs of the company.

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