Circa

61 Circa Data Analyst Jobs Hiring Near You

CHG - Call Center - Agent

Las Vegas, NV · On-site

$14.25 - $18.75/hr

Circa Hospitality Group Location: 302 Building Reports To: Call Center Manager POSITION OVERVIEW ... Perform data entry, and record-keeping as assigned. * Adhere to all company policies, procedures ...

OR · Hybrid

... data collection, review, analysis and disclosure. * Maintain a good understanding of eDiscovery, ... circa 5 years' progressive client facing eDiscovery experience; * Proven experience within the e ...

CHG - Call Center - Agent

Las Vegas, NV

$14.25 - $18.75/hr

Circa Hospitality Group Location: 302 Building Reports To: Call Center Manager POSITION OVERVIEW ... Perform data entry, and record-keeping as assigned. * Adhere to all company policies, procedures ...

CHG - Call Center - Agent

Las Vegas, NV

$14.25 - $18.75/hr

Circa Hospitality Group Location: 302 Building Reports To: Call Center Manager POSITION OVERVIEW ... Perform data entry, and record-keeping as assigned. * Adhere to all company policies, procedures ...

The Senior Merchandising Analyst supports merchandising and product strategy through data analysis, reporting, and cross-functional collaboration. It delivers assortment performance insights, manages ...

Duties include a proactive approach to data analysis, enabling the Marketing and eCommerce team to optimize marketing investment and website conversion. Visual Comfort Offers: * Work-Life Balance:

Data Engineer II

Houston, TX

$109K - $131K/yr

Architect and optimize data models to support analytics, reporting, and business intelligence requirements * Implement and manage robust data ingestion frameworks for integrating internal and ...

HRIS Analyst II

Skokie, IL · On-site

$74K - $79K/yr

The HRIS Analyst will also assist with process improvements, troubleshooting, system enhancements, and data integrity initiatives. Visual Comfort Offers: * Work-Life Balance : Monday - Friday, 8:30am ...

The HRIS Analyst will also assist with process improvements, troubleshooting, system enhancements, and data integrity initiatives. Visual Comfort Offers: * Work-Life Balance : Monday - Friday, 8:30am ...

The HRIS Analyst will also assist with process improvements, troubleshooting, system enhancements, and data integrity initiatives. Visual Comfort Offers: * Work-Life Balance : Monday - Friday, 8:30am ...

... circa 11 billion and 93,000 employees in 72 countries. Serving a global client base, the Group ... Execute and analyze packet captures using Netscout, Wireshark and other related technologies ...

Senior API Engineer

New York, NY · Remote

$114K - $157K/yr

... market data feeds, time series, security references, machine-readable news) or analytics ... The positions are paying circa $150k for mid-level and $200k + for Seniors. They offer health ...

Manager, Analytics & AI

Washington, DC · On-site

$86K - $100K/yr

About You You are a natural-born data storyteller, driven by a passion for uncovering the "why" behind the numbers. You see analytics not just as a reporting function, but as a strategic tool for ...

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CHG - Call Center - Agent

Circa Resort & Casino

Las Vegas, NV • On-site

$14.25 - $18.75/hr

Full-time

Medical, Dental, Vision, PTO

Posted 23 days ago


Job description

Circa Hospitality Group
Job Title: Call Center Agent
Company: Circa Hospitality Group
Location: 302 Building
Reports To:
Call Center Manager
POSITION OVERVIEW:
As a Call Center Agent, you will serve as the first point of contact for guests calling Circa Hospitality Group. Your responsibilities include making room reservations, managing inquiries, and routing calls to the appropriate departments. You'll play a critical role in ensuring smooth communication and delivering outstanding service to guests across all properties.
KEY RESPONSIBILITIES:
  • Answer incoming calls and assist with hotel reservations, guest inquiries, and general information.
  • Act as a central operator by efficiently directing calls to the appropriate departments across all three properties.
  • Maintain up-to-date knowledge of hotel amenities, room types, rates, promotions, and property-specific details.
  • Navigate computer systems and software to access and manage customer data accurately.
  • Ensure a high level of professionalism and accuracy in all guest interactions.
  • Handle escalated or difficult calls with patience, empathy, and professionalism.
  • Perform data entry, and record-keeping as assigned.
  • Adhere to all company policies, procedures, and regulatory standards.
  • Meet and exceed quality assurance goals, productivity benchmarks, and customer satisfaction metrics.
  • Prioritize tasks and manage time effectively in a fast-paced, ever-evolving environment.
  • Stay current with internal updates, changes to procedures, and new promotions.

QUALIFICATIONS:
  • Experience: Previous call center or customer service experience required.
  • Communication Skills: Strong verbal and written communication abilities. Bilingual (English/Spanish) is a plus.
  • Technical Skills: Ability to navigate multiple computer applications and phone systems with ease.
  • Problem-Solving: Strong judgment and perceptiveness with the ability to analyze issues and resolve them quickly and efficiently.
  • Interpersonal Skills: Ability to build rapport with guests and maintain composure under pressure.
  • Organizational Skills: Excellent attention to detail and multitasking abilities.
  • Flexibility: Willingness to work varying shifts, including weekends and holidays, based on business needs.
  • Adaptability: Open to change, coachable, and quick to adjust to new procedures or environments.

BENEFITS:
  • Competitive hourly pay
  • Health, dental, and vision insurance
  • Paid time off
  • Opportunities for growth and advancement
  • Employee discounts at Circa Hospitality Group properties

ABOUT CIRCA HOSPITALITY GROUP:
Circa Hospitality Group is a dynamic and fast-growing company committed to creating exceptional guest experiences across all of our properties. Known for innovation and excellence in hospitality, we are building a centralized Call Center that will serve as the communication hub for all three of our properties. We're looking for professional, proactive, and customer-focused individuals to join our team as Call Center Agents.
DISCLAIMER:
This job description is intended to convey information essential to understanding the scope of the Call Center Agent role. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the position. Management may modify duties and responsibilities as needed to meet the evolving needs of the company.