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Ticket Taker
Department: Ball Park Operations
Location: Cincinnati Ohio
FLSA Status: Non-Exempt
Job Summary
The Ticket Taker position supports Ball Park Operations by scanning tickets and checking their validity prior to guest entry. Ticket Takers will also direct guests during the Go Ahead Entry process, ensuring their validity prior to entry. This role is critical in ensuring that only those with a valid ticket enter Great American Ball Park.
Minimum Requirements
Education: High School Diploma/GED
Experience: None needed
Skills: Friendly, positive, willingness to work
Preferred Requirement
Education: High School Diploma/GED
Experience: Previous experience in customer service is beneficial
Skills: Friendly, positive, willingness to work
Primary Job Duties & Responsibilities
Duty % of Time
Greeting guests and Scanning Tickets: 85%
Directing Guests to correct locations inside the ballpark : 10%
Redirecting Guests with invalid tickets: 5%
Reporting Structure
This role reports directly to the Chief Ticket Taker and Director of Guest and Event Operations.
Physical Requirements
- Ability to stand for extended periods
- Exposure to outdoor environments including heat, cold, rain, wind, direct sunlight
- Must be able to work at least 30 Reds Home Games
Ticket Takers are members of the Theater Employees Local Number B-38 International Alliance of Theatrical Stage Employees and Moving Picture Technicians, Artists, and Allied Crafts of the United States, its Territories, and Canada. Those hired to be a Ticket Taker must join the Union, which includes paying dues and being a member in good standing.
Equal Opportunity Statement:
The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.
Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.