... of Chewy's most strategic and complex growth businesses. As a trusted advisor and operational ... Represent the President in meetings and forums as appropriate; manage pre-work, facilitate ...
62 Chewy Operations Manager Jobs Hiring Near You
... of Chewy's most strategic and complex growth businesses. As a trusted advisor and operational ... Represent the President in meetings and forums as appropriate; manage pre-work, facilitate ...
Software Development Manager
$149K - $225K/yr
Chewy is hiring a Software Development Manager for our Customer Care Engineering team in Boston ... Define and champion operational excellence that enable system observability and alarming.
Software Development Manager
$149K - $225K/yr
Chewy is hiring a Software Development Manager for our Customer Care Engineering team in Boston ... Define and champion operational excellence that enable system observability and alarming.
Chewy Jobs Information
What is it like to work at Chewy?
Chewy is a pet-friendly company that prioritizes a culture of customer obsession, operational excellence, and a passion for pets, fostering a collaborative and supportive work environment.
The company's team structure is designed to promote cross-functional collaboration, with various departments working together to ensure seamless customer experiences. Chewy's headquarters in Dania Beach, Florida, features an on-site pet park, a veterinary clinic, and a pet store, creating a unique work environment that caters to pet lovers.
Working at Chewy may appeal to individuals who share a passion for pets and customer service, as the company offers opportunities for professional growth, competitive compensation, and a comprehensive benefits package, making it an attractive option for those seeking a fulfilling career in the pet industry.
The company's team structure is designed to promote cross-functional collaboration, with various departments working together to ensure seamless customer experiences. Chewy's headquarters in Dania Beach, Florida, features an on-site pet park, a veterinary clinic, and a pet store, creating a unique work environment that caters to pet lovers.
Working at Chewy may appeal to individuals who share a passion for pets and customer service, as the company offers opportunities for professional growth, competitive compensation, and a comprehensive benefits package, making it an attractive option for those seeking a fulfilling career in the pet industry.
What makes Chewy an attractive place to work?
Chewy is a leading e-commerce company specializing in pet products and services, known for its customer-centric approach and commitment to pet health and wellness. The company's workplace culture values innovation, collaboration, and employee growth, with opportunities for professional development and a focus on creating a positive and inclusive work environment. By joining Chewy, individuals can contribute to a mission-driven organization that prioritizes pet care and offers a dynamic and supportive work environment for career advancement and personal fulfillment.
Do workers at Chewy get paid breaks?
Sometimes. Only some people get paid breaks.
35% of people say they don’t get paid breaks.
Based on data from 88 people who took the Breakroom Quiz between June 2025 and June 2026.
35% of people say they don’t get paid breaks.
Based on data from 88 people who took the Breakroom Quiz between June 2025 and June 2026.
Does Chewy pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 84 people who took the Breakroom Quiz between June 2025 and June 2026.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 84 people who took the Breakroom Quiz between June 2025 and June 2026.
At Chewy, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
55% of people say they have to use vacation days when they’re out sick.
Based on data from 84 people who took the Breakroom Quiz between June 2025 and June 2026.
55% of people say they have to use vacation days when they’re out sick.
Based on data from 84 people who took the Breakroom Quiz between June 2025 and June 2026.
Is the health insurance from Chewy affordable enough for their workers?
Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 77 people who took the Breakroom Quiz between June 2025 and June 2026.
90% of people say the health insurance costs are okay
Based on data from 77 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get paid time off at Chewy?
Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 94 people who took the Breakroom Quiz between June 2025 and June 2026.
96% of people say they get paid time off.
Based on data from 94 people who took the Breakroom Quiz between June 2025 and June 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and January 2026.
- 56% of people with changing schedules find out their shifts one week or less ahead of time.
- 31% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 13% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and January 2026.
Do workers at Chewy worry about hours?
Most people don’t worry about getting enough hours.
77% of people report they don’t worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and June 2026.
77% of people report they don’t worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and June 2026.
Do Chewy workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.
45% report that they don’t have enough control over which shifts they work.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it for Chewy workers to change shifts?
Some people find it hard to change shifts.
64% of people report that it’s hard to change shifts if they need to.
Based on data from 80 people who took the Breakroom Quiz between November 2024 and June 2026.
64% of people report that it’s hard to change shifts if they need to.
Based on data from 80 people who took the Breakroom Quiz between November 2024 and June 2026.
How easy is it to get time off at Chewy?
Most people find it easy to get time off.
69% of people report it’s easy to get time off.
Based on data from 81 people who took the Breakroom Quiz between June 2025 and June 2026.
69% of people report it’s easy to get time off.
Based on data from 81 people who took the Breakroom Quiz between June 2025 and June 2026.
Do Chewy managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.
Do jobs at Chewy spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it to take sick days at Chewy?
Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 87 people who took the Breakroom Quiz between June 2025 and June 2026.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 87 people who took the Breakroom Quiz between June 2025 and June 2026.
Is a Chewy job good for students?
Only some students say this is a good place to work if you’re studying.
36% of students report this isn’t a good place to work if you’re studying.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.
36% of students report this isn’t a good place to work if you’re studying.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.
Is working at Chewy good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
39% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.
39% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Chewy feel treated with respect by their managers?
Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and June 2026.
71% of people say they’re treated with respect by their managers.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and June 2026.
Do people at Chewy get to take their breaks without interruption?
Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 92 people who took the Breakroom Quiz between June 2025 and June 2026.
89% of people report that they get to take their breaks without interruption.
Based on data from 92 people who took the Breakroom Quiz between June 2025 and June 2026.
Is it stressful to work at Chewy?
Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 86 people who took the Breakroom Quiz between June 2025 and June 2026.
70% of people say they often feel stressed out at work.
Based on data from 86 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Chewy enjoy their jobs?
Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 69 people who took the Breakroom Quiz between June 2025 and June 2026.
42% of people report they don’t enjoy their job.
Based on data from 69 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Chewy recommend working with their team?
Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 96 people who took the Breakroom Quiz between June 2025 and June 2026.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 96 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get enough training when they start at Chewy?
Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 91 people who took the Breakroom Quiz between June 2025 and June 2026.
37% of people report they didn’t get enough training when they started working here.
Based on data from 91 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get support to advance at Chewy?
Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 82 people who took the Breakroom Quiz between June 2025 and June 2026.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 82 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people think Chewy’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 88 people who took the Breakroom Quiz between June 2025 and June 2026.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 88 people who took the Breakroom Quiz between June 2025 and June 2026.
Do workers feel well informed about how Chewy is doing?
Only some people feel well informed about how the company is doing.
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 85 people who took the Breakroom Quiz between June 2025 and June 2026.
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 85 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Chewy?
Chewy rating
6.9
Based on 222 frontline employees who took The Breakroom Quiz
9th of 39 rated national retailers
Job description
Our Opportunity
Chewy is seeking a Chief of Staff to support the President of Chewy Health. This is a highly visible role responsible for driving clarity, alignment, and execution across one of Chewy’s most strategic and complex growth businesses.
As a trusted advisor and operational partner to the President, this leader will help shape and operationalize Chewy Health’s strategy while ensuring disciplined execution against key priorities. The Chief of Staff will develop a comprehensive understanding of Chewy’s healthcare ecosystem—including pharmacy, clinical services, regulatory considerations, partnerships, product, and customer experience—and translate strategy into structured plans, measurable outcomes, and scalable operating mechanisms.
This role requires strong business judgment, operational rigor, executive presence, and the ability to navigate complexity in a fast-paced, regulated environment. The ideal candidate is both framework-oriented and execution-focused—equally comfortable advising at the strategic level and driving cross-functional initiatives to completion.
What You’ll Do
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Serve as a trusted advisor and day-to-day thought partner to the President of Chewy Health.
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Help refine and articulate Chewy Health’s long-term strategy, ensuring alignment with enterprise priorities.
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Translate strategic direction into actionable roadmaps, measurable KPIs, and cross-functional plans.
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Prepare executive-level materials, board-ready content, business reviews, and decision frameworks.
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Organize and prioritize critical issues to enable effective, data-driven decision-making.
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Lead and coordinate high-priority, cross-functional initiatives from concept through delivery.
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Define scope, milestones, accountability structures, and success metrics for key programs.
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Identify risks, trade-offs, and interdependencies across clinical, pharmacy, product, operations, marketing, finance, and technology.
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Drive accountability and remove execution barriers to ensure on-time, high-quality outcomes.
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Establish and refine operating rhythms (leadership meetings, goal-setting processes, business reviews, planning cadences).
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Represent the President in meetings and forums as appropriate; manage pre-work, facilitate discussions, and ensure follow-through.
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Coordinate with external partners within the broader pet healthcare ecosystem when needed.
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Surface risks proactively and coordinate mitigation strategies.
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Identify structural or process gaps and implement scalable solutions.
What You’ll Need
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Bachelor’s degree in Business, Healthcare Administration, or related field
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10+ years of experience in strategy, operations, healthcare, consulting, or business leadership roles
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Demonstrated success leading complex, cross-functional initiatives from strategy through execution
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Strong business and operational acumen, ideally within healthcare, pharmacy, or regulated industries
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Experience supporting senior executives in high-growth, matrixed environments
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Proven ability to build and scale operating mechanisms and performance management processes
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Exceptional written and verbal communication skills, including executive-level materials development
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Data-driven approach to prioritization, decision-making, and problem-solving
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Strong stakeholder management and influence skills across diverse teams
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Ability to anticipate future business needs and build proactive solutions
Bonus
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MBA or advanced degree
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Experience in healthcare services, digital health, pharmacy, or regulated environments
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Senior leadership experience (Director+ level)
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Previous experience as a Chief of Staff or Technical Advisor
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Experience in high-growth, tech-enabled organizations
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
About Chewy
Sourced by ZipRecruiter
Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Plantation, FL, US
Year founded
2011