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67 Chewy Operations Manager Jobs Hiring Near You

Chewy

Manager, Customer Service II

Hollywood, FL · On-site

$80K - $90K/yr

Chewy is looking for a highly motivated, goal-oriented and engaged Operations Manager to join our Operations team. The right person will be a natural people leader, responsible for building engaging ...

Chewy

Associate Director, Program Management

Bellevue, WA · On-site

$149K - $245K/yr

Lead Healthcare program management efforts across Rx, Vet Diet, Chewy Vet Care, and CarePlus * Partner with Business, Product, Operations, and Customer Care leaders to improve key outcomes such as ...

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Chewy Jobs Information

What is it like to work at Chewy?

Chewy is a pet-friendly company that prioritizes a culture of customer obsession, operational excellence, and a passion for pets, fostering a collaborative and supportive work environment.

The company's team structure is designed to promote cross-functional collaboration, with various departments working together to ensure seamless customer experiences. Chewy's headquarters in Dania Beach, Florida, features an on-site pet park, a veterinary clinic, and a pet store, creating a unique work environment that caters to pet lovers.

Working at Chewy may appeal to individuals who share a passion for pets and customer service, as the company offers opportunities for professional growth, competitive compensation, and a comprehensive benefits package, making it an attractive option for those seeking a fulfilling career in the pet industry.

What makes Chewy an attractive place to work?

Chewy is a leading e-commerce company specializing in pet products and services, known for its customer-centric approach and commitment to pet health and wellness. The company's workplace culture values innovation, collaboration, and employee growth, with opportunities for professional development and a focus on creating a positive and inclusive work environment. By joining Chewy, individuals can contribute to a mission-driven organization that prioritizes pet care and offers a dynamic and supportive work environment for career advancement and personal fulfillment.

Do workers at Chewy get paid breaks?

Sometimes. Only some people get paid breaks.
35% of people say they don’t get paid breaks.
Based on data from 74 people who took the Breakroom Quiz between September 2025 and August 2026.

Does Chewy pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
66% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 70 people who took the Breakroom Quiz between September 2025 and August 2026.

At Chewy, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
51% of people say they have to use vacation days when they’re out sick.
Based on data from 72 people who took the Breakroom Quiz between September 2025 and August 2026.

Is the health insurance from Chewy affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 67 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get paid time off at Chewy?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 80 people who took the Breakroom Quiz between September 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 56% of people with changing schedules find out their shifts one week or less ahead of time.
  • 31% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 32 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers at Chewy worry about hours?

Most people don’t worry about getting enough hours.
77% of people report they don’t worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Chewy workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for Chewy workers to change shifts?

Some people find it hard to change shifts.
64% of people report that it’s hard to change shifts if they need to.
Based on data from 80 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Chewy?

Most people find it easy to get time off.
69% of people report it’s easy to get time off.
Based on data from 65 people who took the Breakroom Quiz between September 2025 and August 2026.

Do Chewy managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at Chewy spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at Chewy?

Most people find it easy to take sick days.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 70 people who took the Breakroom Quiz between September 2025 and August 2026.

Is a Chewy job good for students?

Only some students say this is a good place to work if you’re studying.
36% of students report this isn’t a good place to work if you’re studying.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.

Is working at Chewy good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Chewy feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 70 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Chewy get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 78 people who took the Breakroom Quiz between September 2025 and August 2026.

Is it stressful to work at Chewy?

Most people feel stressed here.
70% of people say they often feel stressed at work.
Based on data from 74 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Chewy enjoy their jobs?

Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Chewy recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 81 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get enough training when they start at Chewy?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 76 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get support to advance at Chewy?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 69 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people think Chewy’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 74 people who took the Breakroom Quiz between September 2025 and August 2026.

Do workers feel well informed about how Chewy is doing?

Only some people feel well informed about how the company is doing.
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between September 2025 and August 2026.

What other companies are hiring for Operations Manager jobs?

What are the most popular jobs at Chewy?

What are the most popular categories at Chewy?

Infographic showing various Operations Manager job openings at Chewy in the United States as of September 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

E-commerce Operations Manager

Bellevue, WA • Remote

HICC AMERICA CORP
See more jobs at HICC AMERICA CORPexternal

$80K - $100K/yr

Full-time

Posted 9 days ago

Job description

About the Role
We are looking for an experienced E-commerce Operations Manager to lead both strategic oversight and hands-on execution of our paid media efforts across key retail platforms (Amazon, Chewy, Petco) and direct-to-consumer channels. This role requires a tactical expert with deep platform expertise who can drive day-to-day optimizations while managing agency relationships and communicating performance insights to global teams. The ideal candidate combines strategic thinking with hands-on keyboard experience across major retailer advertising platforms.

What You’ll Be Doing
  • Directly manage and optimize campaigns across retail media platforms through systematic weekly performance reviews, implementing bid adjustments, keyword expansion, negative keyword refinement, creative testing, and rapid deployment of new platform features and beta opportunities
  • Build new campaigns, ad groups, and product targeting strategies based on business priorities, seasonal opportunities, and platform expansion as business grows into new retail media networks
  • Collaborate with brand, product, and design teams to develop and source advertising creative assets across all formats (static images, video, rich media), while executing comprehensive A/B testing roadmaps to identify high-performing assets and messaging strategies
  • Create and maintain regular performance reports with detailed analysis of key metrics (ROAS, CAC, LTV, market share impact), presenting optimization changes, test results, and competitive intelligence to overseas and local teams with strategic implications for business decisions
  • Serve as primary liaison between HICC Pet and marketing agencies while maintaining direct platform access for rapid response, and build strategic relationships with retailer advertising teams to leverage platform updates, beta opportunities, and partnership possibilities
  • Directly manage and optimize paid social, Google Ads, and emerging DTC channels with hands-on campaign management
  • Ensure cohesive messaging and budget optimization between retail media and DTC efforts

Required Qualifications
  • 5+ years of hands-on e-commerce operations and performance marketing experience with direct platform management and demonstrated success in driving e-commerce revenue growth
  • 3+ years direct, hands-on experience managing Amazon Ads (Chewy Ads experience preferred) with advanced optimization expertise
  • 2+ years hands-on experience with campaign setup, optimization, and troubleshooting across major advertising platforms (Google Ads, Facebook Ads Manager, Criteo Commerce Network, etc)
  • Experience working across merchandising, sales, and product teams in CPG or retail environment
  • Pet industry, CPG, or consumables experience strongly preferred

Technical Skills
  • Platform Mastery: Advanced hands-on proficiency in Amazon Advertising Console, Chewy Ads Manager, Google Ads, Facebook Ads Manager, with ability to quickly learn new retail media platforms
  • Analytics & Tracking: Expert-level experience with Google Analytics, platform-native analytics, attribution setup, and custom reporting dashboard creation
  • Creative Tools: Familiarity with creative asset management tools and basic understanding of ad creative specifications across platforms
  • Excel/Data Analysis: Advanced Excel and Google Sheets skills for performance analysis, budget management, and report creation
  • Communication Tools: Experience with reporting tools (Tableau, Looker, or similar) and presentation software for stakeholder communication

HICC America Corp. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, color, religion, sex, sexual orientation, gender identity, national origin or age.

HICC America Corp. has adopted a drug-free workplace policy. Working under the influence of drugs or alcohol is not permitted.

Any employment offer from HICC America Corp. is contingent upon the candidate having and maintaining a valid U.S. Work Authorization status throughout employment.