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68 Cgi It Service Manager Jobs Hiring Near You

365 Technologies

IT Service Technician

Dugald, MB

Service Manager What You'll Do * Provide on-site and remote support to clients via phone, email ... Ability to juggle multiple tasks in a busy, distraction-prone environment * 1-3 years of IT support ...

Enchanted Rock

IT Manager

Houston, TX · On-site

$90K - $111K/yr

We seek those who share our commitment to customer service, innovation, and ingenuity. Role Overview: As the IT Manager at ERock, you will lead the delivery, reliability, and continuous improvement ...

BlackTree Technical Group, Inc.

Be Seen First

IT Service Technician

Waltham, MA · On-site

$28 - $35/hr

The IT Service Operations team provides world-class technical assistance and support for employees ... Highly motivated and organized with a strong work ethic, capable of managing individual tasks ...

Flex

Information Technology Manager

Buffalo Grove, IL

$97K - $119K/yr

Lead daily IT operations and support services, ensuring reliable performance of operation systems ... Manage and optimize Manufacturing Execution Systems (MES) and other operational technologies that ...

Galvion

IT Manager

Portsmouth, NH · On-site

$96K - $118K/yr

About the Role As the IT Operations Manager, you will oversee the day-to-day delivery of IT services across multiple business locations, ensuring secure, reliable, and efficient technology operations.

Galvion

IT Manager

Portsmouth, NH · On-site

$96K - $118K/yr

About the Role As the IT Operations Manager, you will oversee the day-to-day delivery of IT services across multiple business locations, ensuring secure, reliable, and efficient technology operations.

PIPESTONE

IT Service Desk Lead

Pipestone, MN · On-site

$65K - $80K/yr

IT Service Desk Lead Location: Pipestone, MN or Brandon, SD Salary: $65,000-$80,000 (Based on ... Manage ticket queues, workload distribution, and service quality * Serve as the escalation point ...

Hunter Quinn Homes

IT Manager

Mount Pleasant, SC · Remote

$90K - $111K/yr

Ensure reliable delivery of IT services, infrastructure availability, and end-user support ... Manage technology deployments, upgrades, lifecycle management, and continuous improvement ...

New

US IT Solutions Inc

IT Service Desk lead

Durham, NC

Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, ... Experience implementing and managing a help desk operation. Additional Information Thanks and ...

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CGI Jobs Information

Do workers at CGI get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and November 2025.

Does CGI pay people when they’re sick?

Yes. Most people get paid when they’re sick.
71% of people say they would get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

Is the health insurance from CGI affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at CGI?

Some people get paid time off from work.
50% of people say they don’t get paid time off.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 40% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.

Do workers at CGI worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and April 2026.

Do CGI workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
58% report that they don’t have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for CGI workers to change shifts?

Most people find it easy to change shifts.
100% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to get time off at CGI?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.

Do CGI managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2025.

Do jobs at CGI spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at CGI?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Is working at CGI good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people at CGI feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at CGI get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at CGI?

Some people feel stressed here.
61% of people say they often feel stressed at work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at CGI enjoy their jobs?

Only some people enjoy their job.
47% of people report they don’t enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at CGI recommend working with their team?

Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at CGI?

Most people got enough training when they started.
82% of people report they got enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at CGI?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think CGI’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how CGI is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

What other companies are hiring for It Service Manager jobs?

What are the most popular jobs at Cgi?

What are the most popular categories at Cgi?

Infographic showing various It Service Manager job openings at Cgi in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Remote job distribution.

IT Service Technician

365 Technologies

Dugald, MB

Full-time

Re-posted 11 days ago

Job description

Do you enjoy working in a fast-paced environment? Do you like having hands-on exposure to a wide range of technology platforms, tools, and applications? Do you get a feeling of satisfaction from helping people solve their technology problems?

365 Technologies is a Winnipeg-based Managed Services Provider with a team of 25, serving 80+ clients across Manitoba and Saskatchewan since 2010. Our tagline is Worry-Free IT and we mean it -- for our clients and our team. We actively invest in modern and emerging technologies, including AI-powered tools, to deliver smarter, faster support for our clients and our own team.

We are looking for a motivated self-starter with a genuine interest in IT and a passion for helping people. This Service Technician will join our service desk team to support our growing client base, working across a diverse range of environments and technologies every day.

Job Title: Service Technician Reports To: Service Manager

What You'll Do

  • Provide on-site and remote support to clients via phone, email, and chat for workstations, servers, network devices, and more
  • Travel to client sites across Winnipeg as needed (mileage fully compensated)
  • Participate in our on-call rotation for after-hours coverage
  • Document all completed work accurately in our ticketing system (HaloPSA)
  • Respond to and resolve tickets within our published Service Level Agreements
  • Communicate proactively with the Service Desk Coordinator or Manager on open incidents and outstanding issues
  • Keep client documentation up to date in IT Glue
  • Track and submit timesheets and expenses accurately
  • Escalate appropriately to Network Administrators, Senior Engineers, or management
  • Hit your targets -- we set clear KPIs and give you the support to reach them

You'll Work With Tools Like

HaloPSA, IT Glue, Microsoft 365 (including Copilot), Huntress, Domotz, ImmyBot, Veeam, SonicWall, Fortinet, 3CX, and AI-assisted support and automation tools

What We're Looking For

  • Valid driver's license with daily access to a vehicle
  • Outstanding verbal and written communication skills in English
  • Active listening skills and genuine empathy for clients
  • Ability to juggle multiple tasks in a busy, distraction-prone environment
  • 1-3 years of IT support experience, preferably in a Managed Services environment
  • Experience troubleshooting Microsoft Windows 11
  • Experience with PC and server hardware installation and troubleshooting
  • Working knowledge of IP networking and troubleshooting
  • Comfort learning and working with AI tools in a professional IT context

Bonus Points For

  • Microsoft 365 administration experience, including Copilot and modern workplace deployments
  • Familiarity with SonicWall or Fortinet security appliances
  • Microsoft, CompTIA A+, or Network+ certifications
  • Experience with Microsoft Server OS (2019, 2022, 2025)
  • Experience with Veeam Backup & Replication

What We Offer

  • Competitive compensation with performance-based incentives
  • Comprehensive group benefits package
  • Employer RRSP / DPSP / TFSA matching
  • Health spending account
  • Full mileage compensation for client travel
  • Paid professional development and certification support
  • A collaborative team where you can grow toward Network Administrator and Senior Engineer roles

This role is based in Winnipeg, MB. Candidates must reside in Winnipeg or the surrounding area.

Apply