ZipRecruiter

Log In

CenturyLink
CenturyLink

60 Centurylink Jobs Hiring Near You

Centurylink

Manager, Human Resources

Monroe, LA · On-site

Company Description CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential ...

Centurylink

SENIOR ENGINEER

Town And Country, MO · On-site

$99K - $137K/yr

Company Description CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential ...

CenturyLink

Outside Plant Engineer

Rochester, MN · On-site

Company Description CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential ...

CenturyLink

Lead Sales Engineer

New York, NY

Company Description CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential ...

Centurylink

Lead Sales Engineer

New York, NY · On-site

Company Description CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential ...

Centurylink

Call Center Supervisor

Des Moines, IA · On-site

Company Description CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential ...

CenturyLink

SR COMMERCIAL ACCOUNT EXECUTIVE

Omaha, NE · On-site

$500 - $5.0K/mo

Company Description CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential ...

previous page

Showing results 41-60

All JobsCenturylink Jobs

CenturyLink Jobs Information

Do workers at CenturyLink get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.

Does CenturyLink pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.

At CenturyLink, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and August 2026.

Is the health insurance from CenturyLink affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between April 2025 and August 2026.

Do people get paid time off at CenturyLink?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 0% of people with changing schedules find out their shifts one week or less ahead of time.
  • 80% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers at CenturyLink worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

Do CenturyLink workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to get time off at CenturyLink?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Do CenturyLink managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

Do jobs at CenturyLink spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to take sick days at CenturyLink?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and December 2025.

Is working at CenturyLink good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at CenturyLink feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at CenturyLink get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at CenturyLink?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at CenturyLink enjoy their jobs?

Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at CenturyLink recommend working with their team?

Not many people recommend working with their team.
73% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at CenturyLink?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at CenturyLink?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people think CenturyLink’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers feel well informed about how CenturyLink is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

What are the most popular titles at Centurylink?

What are the most popular cities for Centurylink jobs?

What are the most popular states for Centurylink jobs?

What are the most popular job types at Centurylink?

What are the most popular categories at Centurylink?

Infographic showing various job openings at Centurylink in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Technical Support Rep

CenturyLink

Des Moines, IA

Full-time

Re-posted 21 days ago

CenturyLink rating

7.8

Company rating: 7.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

36th of 99 rated telecommunications companies

Job description

Company Description

CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.

Job Description

Do you have outstanding Customer Service skills and enjoy helping people? Then CenturyLink wants to talk to you.

Century Link is an industry-leading provider of communications, high speed internet and entertainment services from coast to coast. They have immediate openings for Customer Service Technicians based at their call center office Des Moines, IA.

People skills and basic computer knowledge are required. Customer Service, Help Desk, or Tier 1 support experience is a plus.

This position will assist customers on resolving issues regarding their internet service. This is customer service help desk position not a selling position. Combined with your current computer skills, CenturyLink has an extensive training program for you to achieve success. This is a full-time, staff position (not contract) with outstanding benefits. Hours will change depending on the needs of the business.

Responsibilities

Consults with customers to establish needs and offer the most appropriate solutions providing the most gracious and highly professional service with patience, empathy, and the finest care. 

Respond to customer calls, electronic communications, and/or other telephone line reports related to CenturyLink products and services. Obtain pertinent information through fact finding and consultation and evaluate and assess customers-reported trouble. 

Provide technical support to diagnose and resolve technical hardware and software issues. Formulate trouble reports/tickets and/or provide solutions for customer repair problems. Interface directly with customers on providing status and ensuring service has been restored. 

Coordinate with various departments to restore or repair customer service. May dispatch, escalate, or refer requests to others for service issues (such as chronic customer issues).,


Qualifications

Basic Qualifications:

 Position requires customer contact and the ability to effectively communicate over the phone with customers to assess and evaluate customer needs in an efficient and successful manner.

Proven ability to work with internal and external customers.

Demonstrated interpersonal communication skills for communicating CenturyLinks' products and services to customers.

Ability to multi-task in a Microsoft Windows environment

Strong written and verbal communications skills.

Preferred (but not required) Qualifications:

 Minimum of 6 months experience in tech support and customer service call center

Background in internet applications, cellular, and /or satellite technology.


Additional Information

No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.


What CenturyLink employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply