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CenturyLink
CenturyLink

60 Centurylink Jobs Hiring Near You

Centurylink

Tech Support Representative

Des Moines, IA · On-site

Company Description CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential ...

CenturyLink

Broadband Technician

Saint Paul, MN

Company Description CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential ...

Centurylink

Customer Service Technician

Des Moines, IA · On-site

$16.75 - $22.75/hr

Company Description CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential ...

Centurylink

Outside Plant Engineer

North Platte, NE · On-site

Company Description CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential ...

CenturyLink

Outside Plant Engineer

North Platte, NE

Company Description CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential ...

CenturyLink

Call Center Supervisor

Des Moines, IA

Company Description CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential ...

Centurylink

Outside Plant Engineer

Rochester, MN · On-site

Company Description CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential ...

Centurylink

Broadband Technician

Saint Paul, MN · On-site

Company Description CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential ...

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CenturyLink Jobs Information

Do workers at CenturyLink get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.

Does CenturyLink pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.

At CenturyLink, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and August 2026.

Is the health insurance from CenturyLink affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between April 2025 and August 2026.

Do people get paid time off at CenturyLink?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 0% of people with changing schedules find out their shifts one week or less ahead of time.
  • 80% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers at CenturyLink worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

Do CenturyLink workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to get time off at CenturyLink?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Do CenturyLink managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

Do jobs at CenturyLink spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to take sick days at CenturyLink?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and December 2025.

Is working at CenturyLink good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at CenturyLink feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at CenturyLink get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at CenturyLink?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at CenturyLink enjoy their jobs?

Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at CenturyLink recommend working with their team?

Not many people recommend working with their team.
73% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at CenturyLink?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at CenturyLink?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people think CenturyLink’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers feel well informed about how CenturyLink is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

What are the most popular titles at Centurylink?

What are the most popular cities for Centurylink jobs?

What are the most popular states for Centurylink jobs?

What are the most popular job types at Centurylink?

What are the most popular categories at Centurylink?

Infographic showing various job openings at Centurylink in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Dispatch Specialist

CenturyLink

Minneapolis, MN

$17.75 - $23.50/hr

Full-time

Re-posted 11 days ago

CenturyLink rating

7.8

Company rating: 7.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

36th of 99 rated telecommunications companies

Job description

Company Description

CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.

Job Description

Do you have strong organizational and problem solving skills? Do you like working in a fast paced environment and meeting the changing needs of your business and customers? 

Then CenturyLink wants to talk to you.

CenturyLink, a Fortune 200 company, has immediate openings for Dispatch Specialists. We are a leading provider of technology and communications solutions for consumers and businesses throughout the United States and around the world. As a Dispatch Specialist I, you will be the control point for field-related service activities, responsible for assigning, controlling, and dispatching service technicians.

Responsibilities: 

Monitor workflow and load to qualified technicians, evaluating and reassigning work as needed. 

Provide updates and status information on the progress of work, escalating as appropriate. 

Read and analyze service orders and repair tickets ensuring they are processed accurately. 

Work with other departments to facilitate completion of orders and proper processing. 

Communicate with residential and/or business customers on appointments and order/repair status. 

Respond to incoming calls and chats to maintain appropriate service levels. 

Ability to work varying shifts and hours including possible mandatory overtime and holidays.

This is a 24/7, 365 day center. Candidate must have the ability to work varying shifts and hours including possible mandatory overtime and holidays.

Must be willing to work varied shift hours 5:30 a.m. to 2:00 pm, 1:00 p.m - 9:30 pm, Overnights 9 P-7 and 11-9 am

Employees will receive a night differential, which is equal to 10% of the employee's wage rate for all time actually worked between the hours of 7p-6am. Example is someone that works 1p-9:30pm will receive 2 hours and 30mins of differential pay.  

Qualifications

Basic Qualifications:

 This is a 24/7, 365 day center. Candidate must have the ability to work varying shifts and hours including possible mandatory overtime and holidays. 

Position requires customer contact and the ability to effectively communicate over the phone with customers to assess and evaluate customer needs in an efficient and successful manner.

Proven ability to work with internal and external customers.

Demonstrated interpersonal communication skills for communicating CenturyLinks' products and services to customers.

Basic PC skills in a Microsoft Windows environment

Strong written and verbal communications skills.

Must successfully complete pre-employment test assessment and interview.

Preferred (but not required) Qualifications:

 Minimum of 6 months experience in customer support and/or call center environment.

Background in technical support of consumer products and services.


Additional Information

No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.


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