$89 - $115/hr
We believe in the power and joy of learning At Cengage, our employees have a direct impact in ... Partner with Salesforce Administrators, Developers, Architects, Product teams, and Project Managers ...
New
1 Cengage Content Developer Jobs Hiring Near You
$89 - $115/hr
We believe in the power and joy of learning At Cengage, our employees have a direct impact in ... Partner with Salesforce Administrators, Developers, Architects, Product teams, and Project Managers ...
New
Cengage Jobs Information
Do workers at Cengage get paid breaks?
Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between April 2025 and January 2026.
71% of people say they get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between April 2025 and January 2026.
Does Cengage pay people when they’re sick?
Yes. Most people get paid when they’re sick.
81% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between April 2025 and January 2026.
81% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between April 2025 and January 2026.
At Cengage, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
100% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and January 2026.
100% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and January 2026.
Is the health insurance from Cengage affordable enough for their workers?
Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between April 2025 and January 2026.
92% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between April 2025 and January 2026.
Do people get paid time off at Cengage?
Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and January 2026.
90% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and January 2026.
Do workers at Cengage worry about hours?
Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and August 2025.
100% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and August 2025.
Do Cengage workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and August 2025.
43% report that they don’t have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and August 2025.
How easy is it for Cengage workers to change shifts?
Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and August 2025.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and August 2025.
How easy is it to get time off at Cengage?
Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 16 people who took the Breakroom Quiz between April 2025 and January 2026.
81% of people report it’s easy to get time off.
Based on data from 16 people who took the Breakroom Quiz between April 2025 and January 2026.
Do Cengage managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and August 2025.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and August 2025.
Do jobs at Cengage spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and August 2025.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and August 2025.
How easy is it to take sick days at Cengage?
Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 16 people who took the Breakroom Quiz between April 2025 and January 2026.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 16 people who took the Breakroom Quiz between April 2025 and January 2026.
Is working at Cengage good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
91% of people who care for a child or other relative report this is a good place to work.
Based on data from 11 people who took the Breakroom Quiz between April 2025 and January 2026.
91% of people who care for a child or other relative report this is a good place to work.
Based on data from 11 people who took the Breakroom Quiz between April 2025 and January 2026.
Do people at Cengage feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between April 2025 and January 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between April 2025 and January 2026.
Do people at Cengage get to take their breaks without interruption?
Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 15 people who took the Breakroom Quiz between April 2025 and January 2026.
100% of people report that they get to take their breaks without interruption.
Based on data from 15 people who took the Breakroom Quiz between April 2025 and January 2026.
Is it stressful to work at Cengage?
Some people feel stressed here.
44% of people say they often feel stressed at work.
Based on data from 16 people who took the Breakroom Quiz between April 2025 and January 2026.
44% of people say they often feel stressed at work.
Based on data from 16 people who took the Breakroom Quiz between April 2025 and January 2026.
Do people at Cengage enjoy their jobs?
Most people enjoy their job.
85% of people report they enjoy their job.
Based on data from 13 people who took the Breakroom Quiz between April 2025 and January 2026.
85% of people report they enjoy their job.
Based on data from 13 people who took the Breakroom Quiz between April 2025 and January 2026.
Do people at Cengage recommend working with their team?
Most people recommend working with their team.
88% of people report that they would recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between April 2025 and January 2026.
88% of people report that they would recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between April 2025 and January 2026.
Do people get enough training when they start at Cengage?
Most people got enough training when they started.
77% of people report they got enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between April 2025 and January 2026.
77% of people report they got enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between April 2025 and January 2026.
Do people get support to advance at Cengage?
Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 16 people who took the Breakroom Quiz between April 2025 and January 2026.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 16 people who took the Breakroom Quiz between April 2025 and January 2026.
Do people think Cengage’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
55% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between April 2025 and December 2025.
55% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between April 2025 and December 2025.
Do workers feel well informed about how Cengage is doing?
Most people feel well informed about how the company is doing.
88% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between April 2025 and January 2026.
88% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between April 2025 and January 2026.
What other companies are hiring for Content Developer jobs?
Cengage rating
8.7
Based on 16 frontline employees who took The Breakroom Quiz
3rd of 19 rated publishing
Job description
We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.
We are seeking a Senior Business Systems Analyst to collaborate with team members from Sales, Marketing, Customer Success, Finance, and Technology.
You will develop scalable business processes and Salesforce solutions that enhance efficiency, support growth, and improve the experience for our internal users.
This role is perfect for someone who enjoys tackling complex business challenges, converting business needs into technical solutions, and promoting ongoing enhancement throughout the lead-to-cash lifecycle.
What You'll Do Here:- Build positive relationships with business leaders and cross-functional teams to understand strategic goals, operational challenges, and business needs.
- Facilitate discovery sessions and requirements workshops to find opportunities for process improvements and system enhancements.
- Convert business needs into functional requirements, user stories, process documentation, data flow diagrams, business process maps, data mapping specifications, and acceptance criteria.
- Serve as the primary liaison between business collaborators and technical teams throughout the project lifecycle.
- Analyze current business processes and build scalable, future-state workflows that streamline operations, improve data quality, and reduce manual effort.
- Partner with Salesforce Administrators, Developers, Architects, Product teams, and Project Managers to implement and improve Salesforce solutions supporting Go-to-Market (GTM) processes.
- Support improvements across Salesforce Sales Cloud, including automation, workflows, security, reporting, and data management.
- Evaluate solution options by balancing business requirements, user experience, scalability, and long-term maintainability.
- Develop and maintain documentation for essential GTM business workflows and Salesforce functionality.
- Write user stories with clear acceptance criteria and support testing, user acceptance testing (UAT), defect management, and production releases.
- Identify and recommend opportunities to automate manual processes, simplify workflows, improve user adoption, enhance operational efficiency, and standardize business processes through governance.
- Bachelor's degree in business, Information Systems, Computer Science, or a related field, or equivalent professional experience.
- Over 10 years of experience working as a Business Systems Analyst, Business Analyst, or Systems Analyst.
- Practical experience providing support for Salesforce Sales Cloud and associated business applications.
- Experience collaborating with Sales, Marketing, Customer Success, Finance and CRM teams.
- Strong business process analysis and process improvement skills.
- Experience gathering, documenting, and managing business and functional requirements.
- Experience working within Agile delivery teams.
- Excellent communication, facilitation, and collaborator management skills.
- Familiarity with Jira, Confluence, Visio, and Smartsheet.
Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals.
Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process.
If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com.
About CengageAbout Cengage Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees.
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.
Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
In this position, you will be eligible to participate in the company’s discretionary incentive bonus program.
This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.
15% Annual: Individual Target $88,600.00 - $115,200.00 USD
Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries.
About Cengage
Sourced by ZipRecruiter
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Industry
Education
Company size
1,001 - 5,000 Employees
Headquarters location
Boston, MA, US