... management. The successful candidate will play an important role in standardizing Customer Success operations and improving scalability and consistency across a growing global customer base. Key ...
61 Cdk Global Customer Success Manager Jobs Hiring Near You
... management. The successful candidate will play an important role in standardizing Customer Success operations and improving scalability and consistency across a growing global customer base. Key ...
CDK Global Jobs Information
Do workers at CDK Global get paid breaks?
Yes. Most people get paid breaks.
82% of people say they get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and March 2026.
82% of people say they get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and March 2026.
Does CDK Global pay people when they’re sick?
Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2026.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2026.
At CDK Global, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.
Is the health insurance from CDK Global affordable enough for their workers?
Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and March 2026.
92% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people get paid time off at CDK Global?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.
Do workers at CDK Global worry about hours?
Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and March 2026.
92% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and March 2026.
Do CDK Global workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and March 2026.
40% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and March 2026.
How easy is it for CDK Global workers to change shifts?
Most people find it easy to change shifts.
78% of people report that it’s easy to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and October 2025.
78% of people report that it’s easy to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and October 2025.
How easy is it to get time off at CDK Global?
Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and March 2026.
94% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and March 2026.
Do CDK Global managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and January 2026.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and January 2026.
Do jobs at CDK Global spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
33% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and March 2026.
33% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and March 2026.
How easy is it to take sick days at CDK Global?
Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and March 2026.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and March 2026.
Is working at CDK Global good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people at CDK Global feel treated with respect by their managers?
Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.
87% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.
Do people at CDK Global get to take their breaks without interruption?
Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.
82% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.
Is it stressful to work at CDK Global?
Some people feel stressed here.
53% of people say they often feel stressed at work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.
53% of people say they often feel stressed at work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.
Do people at CDK Global enjoy their jobs?
Most people enjoy their job.
92% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.
92% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people at CDK Global recommend working with their team?
Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2026.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2026.
Do people get enough training when they start at CDK Global?
Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and March 2026.
50% of people report they didn’t get enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and March 2026.
Do people get support to advance at CDK Global?
Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people think CDK Global’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.
Do workers feel well informed about how CDK Global is doing?
Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and March 2026.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and March 2026.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Cdk Global?
What are the most popular categories at Cdk Global?
Bilingual Customer Success & Fleet Analytics Specialist
Indianapolis, IN • On-site
Other
Posted 6 days ago
Job description
Bilingual Customer Success & Fleet Analytics Specialist
Location: Remote
Language Requirement: Bilingual English/Spanish - Written and Verbal
Duration: Contract through December 2028, with potential for extension
Position Summary
We are seeking a Bilingual Customer Success & Fleet Analytics Specialist to support a Digital Solutions Business Development team as its global customer base continues to expand.
This role will focus on fleet analytics, alert triage, customer reporting, onboarding support, and Customer Success operational processes. The position will provide day-to-day analytical and operational support, allowing the Customer Success Manager to focus on strategic customer engagement and executive account management.
The successful candidate will play an important role in standardizing Customer Success operations and improving scalability and consistency across a growing global customer base.
Key Responsibilities
Fleet Analytics & Alert Triage
- Analyze fleet trends, recurring issues, and equipment health patterns.
- Develop fleet summaries highlighting high-risk equipment and emerging issues.
- Prepare customer-ready fleet review materials to support recurring customer meetings.
- Assist with prioritizing customer follow-up activities based on fleet health.
- Develop standardized customer health reports and fleet performance summaries.
- Support the preparation of monthly customer reports and executive presentations.
- Maintain Customer Success dashboards and KPI reporting.
- Track customer adoption and engagement metrics.
- Help ensure reporting is accurate, consistent, and scalable across customer accounts.
- Coordinate onboarding activities for new customers and mine sites.
- Support customer setup, documentation, and onboarding checklists.
- Maintain Customer Success documentation, operating models, and process guides.
- Assist with user enablement materials and training documentation.
- Maintain Customer Success templates, best practices, and process documentation.
- Assist with tracking customer action items and operational follow-up.
- Coordinate with Customer Success, CARE, Product, Engineering, and regional teams.
- Support standardized processes designed to improve consistency and scalability across the customer base.
- Maintain customer records, operational trackers, and program documentation.
- Assist with recurring Customer Success reporting requirements.
- Support preparation for internal governance meetings and operational reviews.
- Contribute to continuous improvement initiatives focused on Customer Success efficiency and scalability.
- Bilingual in English and Spanish, both written and verbal.
- Strong analytical skills with the ability to evaluate fleet trends, recurring issues, and equipment health information.
- Strong organizational skills and attention to detail.
- Ability to manage multiple customer activities, action items, and reporting requirements.
- Strong written and verbal communication skills.
- Ability to develop clear reports, summaries, presentations, and operational documentation.
- Ability to collaborate effectively with Customer Success, Product, Engineering, and other cross-functional teams.
- Ability to work independently and effectively in a remote environment.
Experience in one or more of the following areas would be beneficial:
- Customer Success or Customer Success Operations
- Fleet analytics or fleet performance
- Equipment health monitoring
- Customer reporting and KPI tracking
- Customer onboarding and implementation
- Alert monitoring and triage
- Customer adoption and engagement tracking
- Process documentation and operational improvement
- Heavy equipment, mining, telematics, or connected equipment environments
- 100% remote
- Potential for extension based on business needs
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