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CDK Global

62 Cdk Global Customer Success Manager Jobs Hiring Near You

Veralto

Global Customer Success Manager

Watertown, MA · On-site

$100K - $110K/yr

Clear career growth and development pathways Role Summary Reporting to the Customer Care Manager, the Global Account Customer Success Manager leads the post-sale experience for a portfolio of ...

NielsenIQ

Global Customer Success Manager

Boston, MA · On-site +1

$120K - $129K/yr

Helping manage and coordinating Nielsen IQ/GfK's platform roll out and implementation efforts for ... Up to 10% mostly domestic travel to HQ, customer visits, and global offices. REQUIREMENTS: Bachelor ...

NielsenIQ

Global Customer Success Manager

Boston, MA · On-site

$120K - $129K/yr

Helping manage and coordinating Nielsen IQ/GfK's platform roll out and implementation efforts for ... Up to 10% mostly domestic travel to HQ, customer visits, and global offices. REQUIREMENTS: Bachelor ...

NielsenIQ

Global Customer Success Manager

Boston, MA · On-site

$120K - $129K/yr

Helping manage and coordinating Nielsen IQ/GfK's platform roll out and implementation efforts for ... Up to 10% mostly domestic travel to HQ, customer visits, and global offices. REQUIREMENTS: Bachelor ...

CDK

CDK Global Returnship Talent Community

Portland, OR · On-site +1

$65K - $85K/yr

The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage ... customers and improves their financial and operational performance. About the CDK ...

CDK

Customer Success Specialist - Modern Retail

Newark, NJ · On-site

$70K - $83K/yr

Time management and completion of tasks to a definite deadline * Ability to work and influence both ... BA/BS preferred Salary Range: $70,000 - $83,500 CDK Global is committed to fair and equitable ...

CDK

Sr Mgr, Support (CVR)

$129K - $170K/yr

... customers and improves their financial and operational performance. CVR, a CDK Global business, is ... Partner with Customer Success, Delivery, Product/ Technology and Sales to maintain communication ...

CDK

Sr Mgr, Support (CVR)

Valdosta, GA

$103K - $136K/yr

... customers and improves their financial and operational performance. CVR, a CDK Global business, is ... Partner with Customer Success, Delivery, Product/ Technology and Sales to maintain communication ...

CDK Global, Inc.

Sr Mgr, Support (CVR)

Columbus, OH · On-site

$122K - $161K/yr

... customers and improves their financial and operational performance. CVR, a CDK Global business, is ... Partner with Customer Success, Delivery, Product/ Technology and Sales to maintain communication ...

CDK

Sr Mgr, Support (CVR)

Indianapolis, IN · On-site

$120K - $159K/yr

... customers and improves their financial and operational performance. CVR, a CDK Global business, is ... Partner with Customer Success, Delivery, Product/ Technology and Sales to maintain communication ...

Bitdefender

Customer Success Manager

Washington, DC · On-site

About the Role Bitdefender, a global cybersecurity leader protecting millions of consumers, business, and government environments worldwide, is looking for a Customer Success Manager to join our ...

Tractian

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...

Tractian

Customer Success Manager

Austin, TX · On-site

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...

Tractian

Customer Success Manager

San Diego, CA · On-site

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...

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CDK Global Jobs Information

Do workers at CDK Global get paid breaks?

Yes. Most people get paid breaks.
82% of people say they get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and March 2026.

Does CDK Global pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2026.

At CDK Global, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from CDK Global affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at CDK Global?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.

Do workers at CDK Global worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and March 2026.

Do CDK Global workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it for CDK Global workers to change shifts?

Most people find it easy to change shifts.
78% of people report that it’s easy to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and October 2025.

How easy is it to get time off at CDK Global?

Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and March 2026.

Do CDK Global managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and January 2026.

Do jobs at CDK Global spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
33% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to take sick days at CDK Global?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and March 2026.

Is working at CDK Global good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at CDK Global feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at CDK Global get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at CDK Global?

Some people feel stressed out here.
53% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at CDK Global enjoy their jobs?

Most people enjoy their job.
92% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at CDK Global recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get enough training when they start at CDK Global?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get support to advance at CDK Global?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people think CDK Global’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers feel well informed about how CDK Global is doing?

Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and March 2026.

What other companies are hiring for Customer Success Manager jobs?

What are the most popular jobs at Cdk Global?

What are the most popular categories at Cdk Global?

Infographic showing various Customer Success Manager job openings at Cdk Global in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 53% Physical, and 47% Remote job distribution.

Associate Customer Success Specialist - Accounting

CDK

Austin, TX • On-site

$60K - $65K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

CDK Global rating

7.4

Company rating: 7.4 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

169th of 244 rated software companies

Job description

Remote: Must live near a major airport and be able to travel up to 25% as needed
About Us
CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.
Position Summary
The Associate Customer Success Specialist (Associate CSS) supports client adoption and satisfaction by delivering foundational product guidance, assisting with basic training, and documenting client engagements. Working closely with a Customer Success Specialist and Customer Success Manager, the Associate CSS helps customers achieve standard utilization benchmarks, escalates blockers appropriately, and contributes to measurable improvements in product usage and client outcomes.
Position Responsibilities & Essential functions
  • Partner with the assigned CSM/CSS to support best-in-class service for clients.
  • Provide guidance on navigating CDK systems
  • Deliver foundational product walk-throughs and basic workflow guidance for end users.
  • Follow established utilization benchmarks and guide customers on standard best practices to achieve them.
  • Assist with client training sessions (virtual and onsite), scaled webinars, and reference materials.
  • Document all client interactions, action items, and outcomes in internal systems with high accuracy.
  • Identify routine blockers and escalate promptly to CSS, Sr CSS, or Customer Care per guidelines.
  • Maintain a learning plan to expand knowledge of CDK products, dealership workflows, and industry basics.
  • Support value conversations by reinforcing how standard features and workflows help achieve client goals.
  • Coordinate with internal teams to schedule sessions, gather resources, and prepare basic reports as requested.
  • Uphold CDK values: Stay Curious, Own It, Be Open, Create Possibilities.
  • Perform other related duties as assigned.
Qualifications
  • Strong written and verbal communication skills.
  • High sense of urgency; able to de-escalate routine issues using empathy.
  • Effective time management and consistent on-time delivery of assignments.
  • Exhibits a strong customer service-oriented mindset.
  • Organization and prioritization skills; attention to detail in documentation.
  • Ability to clearly explain product fundamentals and standard workflows.
  • Familiarity with dealership operations or business process environments.
  • Associate's degree or equivalent experience.
  • Demonstrates strong working knowledge of Microsoft Office tools for communication, reporting, and analysis
  • Ability to work independently with guidance from CSS/CSM and collaborate within a team.
  • Comfortable operating in a remote and travel role
  • Ability to Travel up to 25% to dealership locations.
Preferred Qualifications
  • 1-2 years of professional experience (customer success, support, training, or client-facing role preferred).
  • Experience with automotive workflows or dealership operations.
  • Experience with dealership Accounting workflows
  • Familiarity with CDK's solutions, implementation, and service models.
  • Experience delivering or supporting end-user training (virtual/onsite).
  • Bachelor's degree (BA/BS).
  • Exposure to Salesforce or other customer documentation tools.
Physical Requirements:
  • Operate Computer Hardware and Other Office Equipment: Constantly.
  • Repetitive Motion: Frequently.
  • Position and Move Items: Frequently.
  • Physical Demands: Up to 15 LB.
  • Remain in a Stationary Position:Frequently.
  • Move About: Frequently.
  • Adjust Posture for Movement: Frequently.
  • Ascend and Descend: Occasionally.
  • Observe or Inspect Details: Frequently.
  • Communicate Information and Ideas so that Others will Understand: Constantly.
  • Exposure to Outdoor Weather Conditions: Occasionally
  • Detects Auditory Cues: Frequently .
  • Exposure to Confined Spaces: Occasionally.
  • Operate a Vehicle Safely: Frequently
  • Ability to Navigate Airports, Transportation, and/or Other Travel Related Tasks: occasionally
Compensation: $60,000 - $65,000
CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:
  • Paid Time Off (PTO)
  • 401K Matching Program
  • Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.
Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship.
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. CDK retains the right to change or assign other duties to this position as needed.PandoLogic. Keywords: Customer Success Representative, Location: Austin, TX - 78703 , PL: 604063137

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