CareSource
CareSource

63 Caresource Customer Service Representative Jobs Hiring Near You

AVP, Actuarial Science

Dayton, OH · On-site

$150 - $300/hr

Represent Actuarial Services and CareSource in written and verbal communications, presentations and meetings with regulators, owners and other outside parties regarding matters requiring actuarial ...

Minimum of four (4) years of experience in billing, customer service or claims is required ... CareSource reserves the right to amend this at any time. CareSource is an Equal Opportunity ...

Capture & Proposal Director

Dayton, OH · On-site

$113 - $198/hr

... represented Collaborates with the writing team and develops written responses to RFP Ensures the ... Compensation Range Compensation Range: $113,000.00 - $197,700.00 CareSource takes into ...

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

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CareSource Jobs Information

Do workers at CareSource get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Does CareSource pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and April 2026.

At CareSource, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from CareSource affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 21 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at CareSource?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between July 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule four weeks ahead of time.
  • 20% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 80% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and November 2025.

Do workers at CareSource worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and November 2025.

Do CareSource workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it for CareSource workers to change shifts?

Most people find it hard to change shifts.
70% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to get time off at CareSource?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and April 2026.

Do CareSource managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.

Do jobs at CareSource spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
6% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to take sick days at CareSource?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and April 2026.

Is working at CareSource good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at CareSource feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at CareSource get to take their breaks without interruption?

Most people get breaks without interruption.
92% of people report that they get to take their breaks without interruption.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at CareSource?

Most people feel stressed here.
81% of people say they often feel stressed at work.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at CareSource enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at CareSource recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at CareSource?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at CareSource?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think CareSource’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how CareSource is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and April 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular categories at Caresource?

Infographic showing various Customer Service Representative job openings at Caresource in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 61% Physical, and 39% Remote job distribution.

AVP, Actuarial Science

CareSource

Dayton, OH • On-site

$150 - $300/hr

Other

Posted 16 days ago


CareSource rating

7.7

Company rating: 7.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

207th of 314 rated insurance


Job description

Job Summary

The AVP, Actuarial Science, is responsible for driving and supporting company strategy and managing actuarial expertise in coordination with others to ensure actuarial soundness, and to use actuarial knowledge and tools to help improve profitability of CareSource’s lines of business.


Essential Functions

  • Drive company strategy and manage actuarial expertise in coordination with other leaders on all aspects of CareSource’s actuarial functions.

  • This includes pricing, forecasting, month-end close activities, and performance monitoring and explanations.

  • Uses actuarial knowledge and tools to help improve profitability of the business area(s) they oversee.

  • Oversee actuarial functions and assure the coordination, relevance, and performance in support of CareSource business needs.

  • Hold responsibility for necessary improvements and changes to models, reports, and processes to keep pace with evolving business needs.

  • Manage continual improvement of actuarial processes and make changes as needed to support the business.

  • Represent Actuarial Services and CareSource in written and verbal communications, presentations and meetings with regulators, owners and other outside parties regarding matters requiring actuarial expertise.

  • Support the alignment of Actuarial Services with Finance Department to assure the best possible business intelligence and understanding of company financials in communications to CareSource executive leadership.

  • Support decision making and strategy regarding actuarial inputs to the monthly financial reporting process and reports, such as claim reserves/accruals, variance analysis, and actuarial contributions to executive leadership reports.

  • Implement and maintain actuarial processes and controls consistent with best practices to assure accurate and timely reporting and handoff of actuarial components and inputs to financial reporting.

  • Perform any other job duties as requested.


Education and Experience

  • Bachelor’s degree in actuarial science, mathematics, economics or a related field is required.

  • A minimum of ten (10) years of experience in the Actuarial Industry with a minimum of five (5) years of management experience is preferred.

  • A minimum of five (5) years of experience for the actuarial function in Healthcare, including Medicaid, Commercial and/or Medicare Advantage business; rate negotiations, process/model/report design, state and federal reporting requirements, as well as other traditional actuarial functions.

  • Managed care and state/federal government program experience preferred.

  • Experience interacting with state or federal regulators, CMS or other external regulatory or auditing entities preferred.

  • Experience communicating/presenting to internal senior leaders.


Competencies, Knowledge and Skills

  • Excellent strategic planning and process design skills.

  • Excellent PC skills, including advanced Excel, Word and PowerPoint.

  • Strong analytical skills.

  • Strong problem solving and critical thinking skills.

  • Ability to articulate and defend complex ideas and strategies to non-technical audiences.

  • Collaborative, with the ability to effectively influence others.

  • Fact-based decision maker.

  • Excellent oral, written and interpersonal communication skills.

  • Strong managerial and team-building skills, with proven track record of hiring and developing high performers.

  • A proven track record of achievement and integrity.

  • Strong grasp of business processes, operations, and other business partner competencies.


Licensure and Certification

  • Member of the American Academy of Actuaries (MAAA) and Associate or Fellow of the Society of Actuaries (ASA or FSA) is required.

  • Must maintain memberships in the Society of Actuaries and the American Academy of Actuaries.


Working Conditions

  • General office environment; may be required to sit or stand for extended periods of time.

  • May be required to travel less than 20% of the time.


Compensation

  • Compensation range $150,000-$300,000.

  • In addition to base compensation, you may qualify for a bonus tied to company and individual performance.

  • We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

  • Compensation Type (hourly/salary): Salary.


Organization Level Competencies

  • Fostering a Collaborative Workplace Culture

  • Cultivate Partnerships

  • Develop Self and Others

  • Drive Execution

  • Energize and Inspire the Organization

  • Influence Others

  • Pursue Personal Excellence

  • Understand the Business


CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.


CareSource reserves the right to amend this job description at any time.


#LI-SW2 Brand=CareSource The CareSource mission is known as our heartbeat. Just as we support our members to be the best version of themselves, our employees are driven by our mission to create a better world for members, stakeholders and providers. We are difference-makers who combine compassionate hearts with our unique business expertise to make every opportunity count. Each claim, each phone call, each consumer-centric decision is a chance to change the world for one member, and our employees look for ways to do that every day. The challenge is, there is no one right way to be the difference and we’re looking for people like you that will rewrite that definition every day. We do what it takes to form creative solutions that make our community and the world just a little better. Discover what it means to be #UniquelyCareSource.

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