60 Caresource Customer Service Jobs Hiring Near You

Job Summary:
The Human Resources Business Partner III serves as a strategic partner to senior leaders, aligning HR strategies and initiatives with business objectives and organizational culture.
Essential Functions:

• Serve as a trusted advisor to senior leaders, acting as an integral part of the leadership team to guide and influence strategic goals and initiatives.
• Primary point of contact for the business to ensure optimal work environment, serve as advocate for all employees, and enable support for leadership development and succession planning.
• Identify and understand the business and the assigned department\'s role within CareSource and their strategic goals.
• Monitor internal and external changes in law, policies, and practices to define and confront risk to employees and the business.
• Build strong, trusting and transparent relationships with employees and leadership to deliver goals.
• Analyze information/trends from various sources such as engagement surveys, exit interviews, feedback from employees, etc. and make recommendations and courses of action for improvement.
• Partner with HR Centers of Excellence (COE) functions, such as Talent Acquisition, Talent Development and Total Rewards.
• Collaborate with other departments to understand, resolve and remove barriers that impact a department or employee from being able to perform at their best.
• Analyze and influence department dynamics and make recommendations that would maximize effectiveness.
• Actively participate within the department and with department’s leadership team.
• Actively promote cross-department collaboration and information sharing within your own team and the organization.
• Perform any other job related duties as requested.

Education and Experience:

• Bachelor\'s degree in human resources, leadership or a related field is required
• Equivalent years of relevant work experience may be accepted in lieu of required education
• Five (5) years of strategic HR Business Partner experience is required
• Demonstrated experience in organizational design, managing change and proven ability to collaborate and influence executive leaders is required

Competencies, Knowledge and Skills:

• Proficiency with Microsoft Office, to include Word, Excel and PowerPoint
• Written, oral, and interpersonal communication skills
• Ability to work independently
• Attention to detail
• Familiarity with the health care field
• Leadership experience and skills
• Multitasking skills
• Up-to-date knowledge of employment laws
• Ability to educate/train management in recruitment and employee relation issues
• Critical listening and thinking skills
• Negotiation skills
• Effective time management skills
• Ability to work in a team environment
• Decision making and problem solving resolution skills
• Customer service oriented
• Ability to maintain confidentiality

Licensure and Certification:

• Professional in Human Resources (PHR) / Senior Professional in Human Resources (SPHR) OR Strategic Human Resource Business Partner (HRBP) certification preferred

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time
• Travel is not typically required

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Fostering a Collaborative Workplace Culture

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business