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63 Caresource Customer Service Jobs Hiring Near You

CareSource

Revenue Cycle Coordinator III

Dayton, OH · On-site

$47K - $76K/yr

Minimum of four (4) years of experience in billing, customer service or claims is required ... CareSource reserves the right to amend this at any time. CareSource is an Equal Opportunity ...

CareSource

Information Security Engineer III

Dayton, OH · On-site

$94K - $164K/yr

Customer service orientation * Effective oral and written communication skills * Ability to work ... CareSource reserves the right to amend this at any time. CareSource is an Equal Opportunity ...

CareSource

Member Services Rep - Bronx, NY

Bronx, NY · On-site

$41K - $66K/yr

Provides excellent customer service to all callers/customers and provides requested information as ... CareSource reserves the right to amend this at any time. CareSource is an Equal Opportunity ...

CareSource

Member Services Rep - Bronx, NY

Bronx, NY · On-site

$41K - $66K/yr

Provides excellent customer service to all callers/customers and provides requested information as ... CareSource reserves the right to amend this at any time. CareSource is an Equal Opportunity ...

CareSource

Member Services Rep - Bronx, NY

Bronx, NY

$41K - $66K/yr

Provides excellent customer service to all callers/customers and provides requested information as ... CareSource reserves the right to amend this at any time. CareSource is an Equal Opportunity ...

CareSource

Member Services Rep - Bronx, NY

Manhattan, NY

$41K - $66K/yr

Provides excellent customer service to all callers/customers and provides requested information as ... Travel is not typically required Compensation Range: $41,200.00 - $66,000.00 CareSource takes into ...

CareSource

Member Services Rep - Bronx, NY

New York, NY · On-site

$41K - $66K/yr

Provides excellent customer service to all callers/customers and provides requested information as ... Travel is not typically required Compensation Range: $41,200.00 - $66,000.00 CareSource takes into ...

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All JobsCaresource Customer Service Jobs

CareSource Jobs Information

Do workers at CareSource get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Does CareSource pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and April 2026.

At CareSource, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from CareSource affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at CareSource?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between July 2025 and April 2026.

Do workers at CareSource worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and November 2025.

Do CareSource workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it for CareSource workers to change shifts?

Most people find it hard to change shifts.
70% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to get time off at CareSource?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and April 2026.

Do CareSource managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.

Do jobs at CareSource spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
6% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to take sick days at CareSource?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and April 2026.

Is working at CareSource good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at CareSource feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at CareSource get to take their breaks without interruption?

Most people get breaks without interruption.
91% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at CareSource?

Most people feel stressed out here.
85% of people say they often feel stressed out at work.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at CareSource enjoy their jobs?

Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at CareSource recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at CareSource?

Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at CareSource?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think CareSource’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how CareSource is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and April 2026.
What are the most popular jobs at Caresource?
What are the most popular categories at Caresource?
Infographic showing various Customer Service job openings at Caresource in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 52% Physical, and 48% Remote job distribution.
Customer Care Specialist I (Must live in Ohio)

Customer Care Specialist I (Must live in Ohio)

CareSource

Dayton, OH • On-site

$35K - $57K/yr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

CareSource rating

7.7

Company rating: 7.7 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

176th of 260 rated insurance

Job description

Job Summary:

The Customer Care Specialist I assists members/beneficiaries or providers with routine service inquiries.

Essential Functions:

  • Resolve member/beneficiaries or provider routine service inquiries; examples include claims processing, member benefit education, contracting and credentialing requests, and when applicable, eligibility inquiries, and transportation arrangements
  • Ensure all HIPAA, State and/or Federal requirements/regulations are always adhered to
  • Research, follow up, and resolve all open/pending issues in a timely manner to ensure member or provider satisfaction
  • Build and strengthen member or provider relationships by providing quality customer service.
  • Maintain knowledge and understanding of all processes and procedures
  • Adhere to all departmental and company policies and procedures
  • Maintain complete and accurate documentation of all of telephone and written communications
  • Act as a mentor to new hire employees
  • Perform any other job related instructions, as requested

Education and Experience:

  • High School Diploma or equivalent is required
  • Two (2) years customer service experience is preferred
  • Customer Service experience in a call center is preferred

Competencies, Knowledge and Skills:

  • Critical thinking and listening skills
  • Decision making and problem-solving skills
  • Computer proficiency with knowledge and experience in a Windows environment
  • Typing speed of 35 words per minute (WPM)
  • Strong written and communication skills
  • Works well under pressure
  • Professional phone etiquette
  • Proper use of grammar
  • Ability to work in a fast-paced environment
  • Adaptable to a constantly changing environment
  • Attention to detail
  • Ability to multitask
  • Ability to work independently and with a team

Licensure and Certification:

  • None

Working Conditions:

  • General office environment; may be required to sit or stand for extended periods of time
  • Must adhere to an assigned daily work schedule and have predictable and reliable attendance

Compensation Range:
$35,900.00 - $57,300.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type:
Hourly

Competencies:
- Fostering a Collaborative Workplace Culture
- Cultivate Partnerships
- Develop Self and Others
- Drive Execution
- Influence Others
- Pursue Personal Excellence
- Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

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