Capital One
Capital One

61 Capital One Collections Analyst Jobs Hiring Near You

HCA Healthcare has been recognized as one of the World's Most Ethical Companies ® by the ... Senior Collections Analyst opening. We promptly review all applications. Highly qualified ...

Showing results 61-61

Capital One Jobs Information

What is it like to work at Capital One?

Capital One is a company that prioritizes innovation, collaboration, and customer-centricity, fostering a culture that encourages employees to take calculated risks and think creatively. The company's team structure is designed to promote cross-functional collaboration, with employees working in agile teams to drive business outcomes and deliver exceptional customer experiences. Working at Capital One may appeal to candidates who are passionate about technology, data-driven decision-making, and making a positive impact on people's financial lives, with opportunities to grow professionally and contribute to a mission-driven organization.

What makes Capital One an attractive place to work?

Capital One is a leading financial services company that has established itself as a forward-thinking and customer-centric organization, with a strong presence in the digital banking industry. The company offers a dynamic work environment that fosters innovation, collaboration, and professional growth, with opportunities for employees to work on cutting-edge projects and develop their skills in a supportive and inclusive culture. By joining Capital One, individuals can contribute to the company's mission of helping people improve their financial health and achieve their goals, while also advancing their own careers and personal development.

Do workers at Capital One get paid breaks?

Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and July 2026.

Does Capital One pay people when they’re sick?

Yes. Most people get paid when they’re sick.
81% of people say they would get paid if they were sick but scheduled to work.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and July 2026.

At Capital One, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
82% of people say they have to use vacation days when they’re out sick.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from Capital One affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 49 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at Capital One?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 38% of people with changing schedules find out their shifts one week or less ahead of time.
  • 11% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 38% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at Capital One worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 98 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Capital One workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 83 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for Capital One workers to change shifts?

Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 73 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at Capital One?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Capital One managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 103 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Capital One spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 102 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at Capital One?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and July 2026.

Is a Capital One job good for students?

Most students say this is a good place to work if you’re studying.
91% of students report this is a good place to work if you’re studying.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Capital One good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
81% of people who care for a child or other relative report this is a good place to work.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Capital One feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Capital One get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and July 2026.

Is it stressful to work at Capital One?

Most people feel stressed out here.
79% of people say they often feel stressed out at work.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Capital One enjoy their jobs?

Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Capital One recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at Capital One?

Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at Capital One?

Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think Capital One’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how Capital One is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and July 2026.
What other companies are hiring for Collections Analyst jobs?
Infographic showing various Collections Analyst job openings at Capital One in the United States as of July 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Senior Collections Analyst

Parallon

Lebanon, TN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Parallon rating

7.9

Company rating: 7.9 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

34th of 72 rated business consultants


Job description

Introduction

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA). 

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Senior Collections Analyst 

Job Summary and Qualifications

The Senior Insurance Collections Analyst is responsible for resolving claim delays from various payer products, identifying problem accounts, process and trends, and escalating as appropriate.  


What you will do in this role: 

  • Resolve claim processing delays from various payer products including HMO, PPO, Medicaid, Medicare, Auto and Workers’ Compensation. 
  • Effectively utilize ERA payment information to identify trends and make recommendations. 
  • Be able to utilize various data sources to drive decisions. 
  • Identify contract protection that can be leveraged when disputing delays in payment. 
  • Work with vendors and other organizations when needed to resolve open accounts receivables. 
  • Articulate any payment delays to representatives from healthcare payer companies and government agencies. 
  • Contact payer companies via phone or correspondence and initiates request for payment. 
  • Escalate Payer for lack of response and/or lack of payment within Payer organization as appropriate. 
  •  Overcome objections that prevent payment of the claim and gain commitment for payment through concise and effective argument. 
  •  Identify problem accounts/processes/trends and escalate as appropriate. 
  • Utilize effective documentation standards that support a strong historical record of actions taken on the account. 
  • Identifies Payer trends and communicates trends to supervisors for further action/escalation. 

What qualifications you will need:  

  • Bachelor’s Degree in Business or related field required. Relevant work experience may substitute degree requirements.  
  • Two years of related experience preferred. 
Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Senior Collections Analyst opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


What Parallon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom