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63 Capital One Collections Analyst Jobs Hiring Near You

NextEra Energy

Collections Analyst

Miami, FL · On-site

The Business Analyst - Collections leads small-to-medium projects, conducts quantitative and ... Experience: 1+ years Preferred Qualifications * Bachelor's Degree NextEra Energy offers a wide ...

Parkland Corporation

Collections Analyst

Calgary, AB · On-site

As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland ... The Collections Analyst will play a pivotal role in aligning customers payment behaviour, in ...

Soni Resources

Collections Analyst

Stoughton, MA · On-site

$49K/yr

High school diploma or equivalent (Associate's or Bachelor's degree preferred) * 1-3 years of ... Analytical and detail-oriented * Professional judgment and discretion Compensation: $22 to $25 an ...

Solomon Page

Collections Analyst

Manhattan, NY · On-site

$25 - $28/hr

Our client, a global media company, is looking for a Collections Analyst to join their team! This ... Fully onsite M-F, 9AM to 6PM with 1 hour unpaid lunch Responsibilities: * Perform collection ...

FOCUSPOINT

AR Collections Analyst

Nashville, TN · On-site

FOCUSPOINT is seeking an experienced AR Collections Analyst for one of our clients to join their Accounts Receivable team. This team is responsible for ensuring timely payments from customers by ...

FieldBridge Energy

Collections Analyst I

Charlotte, NC · Hybrid

$28 - $30/hr

FieldBridge is looking for a B2B Collections Specialist in Charlotte, NC to work with a company ... Minimum 1 year of SAP experience within the past 3 years (required); GetPaid experience a plus

Parallon

Senior Collections Analyst

Franklin, TN · On-site

HCA Healthcare has been recognized as one of the World's Most Ethical Companies ® by the ... Senior Collections Analyst opening. We promptly review all applications. Highly qualified ...

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Capital One Jobs Information

What is it like to work at Capital One?

Capital One is a company that prioritizes innovation, collaboration, and customer-centricity, fostering a culture that encourages employees to take calculated risks and think creatively. The company's team structure is designed to promote cross-functional collaboration, with employees working in agile teams to drive business outcomes and deliver exceptional customer experiences. Working at Capital One may appeal to candidates who are passionate about technology, data-driven decision-making, and making a positive impact on people's financial lives, with opportunities to grow professionally and contribute to a mission-driven organization.

What makes Capital One an attractive place to work?

Capital One is a leading financial services company that has established itself as a forward-thinking and customer-centric organization, with a strong presence in the digital banking industry. The company offers a dynamic work environment that fosters innovation, collaboration, and professional growth, with opportunities for employees to work on cutting-edge projects and develop their skills in a supportive and inclusive culture. By joining Capital One, individuals can contribute to the company's mission of helping people improve their financial health and achieve their goals, while also advancing their own careers and personal development.

Do workers at Capital One get paid breaks?

Yes. Most people get paid breaks.
82% of people say they get paid breaks.
Based on data from 62 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Capital One pay people when they’re sick?

Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 65 people who took the Breakroom Quiz between July 2025 and July 2026.

At Capital One, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 66 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Capital One affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 57 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Capital One?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 39% of people with changing schedules find out their shifts one week or less ahead of time.
  • 11% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 37% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 46 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers at Capital One worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 44 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Capital One workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it for Capital One workers to change shifts?

Some people find it hard to change shifts.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to get time off at Capital One?

Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 62 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Capital One managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 45 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Capital One spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
5% of people report that their job takes up time that they don’t get paid for.
Based on data from 43 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Capital One?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 62 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Capital One job good for students?

Most students say this is a good place to work if you’re studying.
91% of students report this is a good place to work if you’re studying.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at Capital One good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
79% of people who care for a child or other relative report this is a good place to work.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Capital One feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 63 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Capital One get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 59 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Capital One?

Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 63 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Capital One enjoy their jobs?

Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 59 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Capital One recommend working with their team?

Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Capital One?

Most people got enough training when they started.
72% of people report they got enough training when they started working here.
Based on data from 65 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Capital One?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 58 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Capital One’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 60 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Capital One is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 61 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Collections Analyst jobs?
What are the most popular jobs at Capital One?
What are the most popular categories at Capital One?
Infographic showing various Collections Analyst job openings at Capital One in the United States as of July 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.
Collections Analyst

Collections Analyst

NextEra Energy

Miami, FL • On-site

Full-time

Posted 7 days ago

NextEra Energy rating

8.3

Company rating: 8.3 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

24th of 52 rated energy and utility

Job description

Requisition ID: 95577
At Gexa Energy, a NextEra Energy Resources company, we provide reliable low-cost energy solutions. Focused on customer satisfaction, we offer innovative electricity plans tailored to the diverse needs of Texas homes and businesses. If you're passionate about making a difference in the energy industry and delivering exceptional customer experiences, join our team today.
Position Specific Description
The Business Analyst - Collections supports Collections performance through data-driven reporting and analysis to improve cash collections and reduce delinquency.
Job Overview
Employees in this role support the Collections organization through analytics, reporting, and process improvement initiatives. The Business Analyst - Collections leads small-to-medium projects, conducts quantitative and qualitative analysis, documents processes, and develops reporting that helps teams improve collections performance. The position partners with Credit, Customer Care, Billing, Finance, and external vendors to identify drivers of delinquency and aging, recommend remediation actions, and support policy/regulatory compliance. Success in this role requires clear communication, attention to detail, and a customer-first mindset.
Job Duties & Responsibilities
  • Collections efforts by phone and email, resolve inquiries and route issues as required
  • Build collections reporting and dashboards (aging, delinquency, roll rates, cure, disputes, write-offs).
  • Analyze segmentation and treatment effectiveness to improve strategy (channel, cadence, messaging).
  • Document workflows and drive process improvements, controls, and automation opportunities.
  • Partner with Credit, Billing, Customer Care, and Finance to resolve account issues and support escalations.
  • Perform root-cause analysis for delinquency movement, disputes, and write-offs; recommend actions.
  • Support forecasting and planning by analyzing volume, contact rates, and workload drivers.
  • Performs other job-related duties as assigned.

Preferred Qualifications
  • Bachelor's degree in Business, Finance, Economics, Data/Analytics, or a related field
  • Strong Excel skills; experience with SQL and/or Power BI (or similar BI tools) and familiarity with collections systems/workflows

Job Overview
Employees in this role conduct complex operational analyses and lead medium to large project teams that support informed decision making within the business unit.
Job Duties & Responsibilities
  • Conducts analyses and prepares reports that provide operation and/or technical support to business operations
  • Conducts quantitative and qualitative research to support medium to large special projects
  • Assists with process design and modification for continuous business improvement
  • Performs other job-related duties as assigned

Required Qualifications
  • High School Grad / GED
  • Bachelor's or Equivalent Experience
  • Experience: 1+ years

Preferred Qualifications
  • Bachelor's Degree

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.
Employee Group: Exempt
Employee Type: Full Time
Job Category: Finance, Accounting & Business Analytics
Organization: Gexa Energy, LP
Relocation Provided: Yes, if applicable
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you.
NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.
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