Atlanta, GA · On-site
$16.25 - $21.25/hr
Front Office Manager / Hotel Manager Job Type: Full-Time Location: Comfort Inn Atlanta Job Summary: The Front Desk Supervisor oversees the daily operations of the front desk to ensure a smooth check ...
Atlanta, GA · On-site
$16.25 - $21.25/hr
Front Office Manager / Hotel Manager Job Type: Full-Time Location: Comfort Inn Atlanta Job Summary: The Front Desk Supervisor oversees the daily operations of the front desk to ensure a smooth check ...
Franklin, NJ · On-site
$14 - $17.25/hr
Description We are searching for an enthusiastic, service-focused hotel front desk agent to join ... You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver ...
Franklin, NJ · On-site
$14 - $17.25/hr
Description We are searching for an enthusiastic, service-focused hotel front desk agent to join ... You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver ...
Atlanta, GA · On-site
$14.50 - $19.25/hr
Front Office Manager / Hotel Manager Job Type: Full-Time or Part-Time Schedule: Overnight Shifts (typically 11 PM - 7 AM) Location: Country Inn & Suites - Atlanta, GA Job Summary: The Night Auditor ...
Atlanta, GA · On-site
$14.50 - $19.25/hr
Front Office Manager / Hotel Manager Job Type: Full-Time or Part-Time Schedule: Overnight Shifts (typically 11 PM - 7 AM) Location: Country Inn & Suites - Atlanta, GA Job Summary: The Night Auditor ...
Fort Atkinson, WI · On-site
$13 - $16.50/hr
General Manager DRESS CODE: Uniform provided PHYSICAL: Requires the ability to lift 20 pounds. NARRATIVE: We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact ...
Fort Atkinson, WI · On-site
$13 - $16.50/hr
General Manager DRESS CODE: Uniform provided PHYSICAL: Requires the ability to lift 20 pounds. NARRATIVE: We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact ...
Florence, SC · On-site
$14.50 - $19.25/hr
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel ...
Florence, SC · On-site
$14.50 - $19.25/hr
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel ...
Columbus, IN · On-site
$12.50 - $15.25/hr
Our mission is to develop a portfolio of great hotels managed by exceptional people who absolutely love what they do and are excited to come to work each day. As a Guest Services, a day at the office ...
Columbus, IN · On-site
$12.50 - $15.25/hr
Our mission is to develop a portfolio of great hotels managed by exceptional people who absolutely love what they do and are excited to come to work each day. As a Guest Services, a day at the office ...
Fort Mill, SC · On-site
$12.50 - $15.75/hr
Can responds to telephone and in-person inquiries regarding reservations, hotel information and ... Will performs other duties as assigned, requested or deemed necessary by management. * Contributes ...
Fort Mill, SC · On-site
$12.50 - $15.75/hr
Can responds to telephone and in-person inquiries regarding reservations, hotel information and ... Will performs other duties as assigned, requested or deemed necessary by management. * Contributes ...
Mount Juliet, TN · On-site
$14.25 - $19/hr
... hotel guest account information is accurate and up to date * Handle customer complaints as necessary * Communicate with housekeeping to make sure guest rooms are ready * Manage room bookings in ...
Mount Juliet, TN · On-site
$14.25 - $19/hr
... hotel guest account information is accurate and up to date * Handle customer complaints as necessary * Communicate with housekeeping to make sure guest rooms are ready * Manage room bookings in ...
Charleston, SC · On-site
$13.25 - $16.75/hr
Can responds to telephone and in-person inquiries regarding reservations, hotel information and ... Will performs other duties as assigned, requested or deemed necessary by management. * Contributes ...
Charleston, SC · On-site
$13.25 - $16.75/hr
Can responds to telephone and in-person inquiries regarding reservations, hotel information and ... Will performs other duties as assigned, requested or deemed necessary by management. * Contributes ...
Oregon, WI · On-site
General Manager. DRESS CODE: Uniform provided PHYSICAL: Requires the ability to lift 20 pounds. NARRATIVE: The shuttle driver is responsible for the safe transportation of guests between the hotel ...
Oregon, WI · On-site
General Manager. DRESS CODE: Uniform provided PHYSICAL: Requires the ability to lift 20 pounds. NARRATIVE: The shuttle driver is responsible for the safe transportation of guests between the hotel ...
Penn Hills, PA · On-site
$13.50 - $17/hr
... hotel services * Perform all check-in and check-out tasks * Manage online and phone reservations * Inform customers about payment methods and verify their credit card data * Register guests ...
Penn Hills, PA · On-site
$13.50 - $17/hr
... hotel services * Perform all check-in and check-out tasks * Manage online and phone reservations * Inform customers about payment methods and verify their credit card data * Register guests ...
Logan, UT · On-site
$11.75 - $14.25/hr
... hotel, available rooms, rates, and amenities • Manage online and phone reservations • Respond to clients' complaints in a timely and professional manner • Coordinate with our housekeeping ...
Logan, UT · On-site
$11.75 - $14.25/hr
... hotel, available rooms, rates, and amenities • Manage online and phone reservations • Respond to clients' complaints in a timely and professional manner • Coordinate with our housekeeping ...
Saint Charles, MO · On-site
$13.50 - $17/hr
Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information ...
Saint Charles, MO · On-site
$13.50 - $17/hr
Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information ...
Orlando, FL · On-site
$15.75 - $20.50/hr
Description Front Desk Supervisor We have a great opportunity to join our hotel as a Front Desk Supervisor . The Front Desk Supervisor assists the Front Office Manager in overseeing the daily ...
Orlando, FL · On-site
$15.75 - $20.50/hr
Description Front Desk Supervisor We have a great opportunity to join our hotel as a Front Desk Supervisor . The Front Desk Supervisor assists the Front Office Manager in overseeing the daily ...
Fargo, ND · On-site
$13.25 - $16.25/hr
You will be responsible for managing check-in and check-out processes, overseeing front desk ... The hotel operates 24/7, so availability on weekends, holidays, nights, and weekdays is required.
Fargo, ND · On-site
$13.25 - $16.25/hr
You will be responsible for managing check-in and check-out processes, overseeing front desk ... The hotel operates 24/7, so availability on weekends, holidays, nights, and weekdays is required.
Norfolk, NE · On-site
$13.25 - $16.25/hr
... management system. * Collaborate with housekeeping and maintenance teams to ensure guest accommodations are up to standard. * Provide information regarding hotel policies, procedures, and emergency ...
Norfolk, NE · On-site
$13.25 - $16.25/hr
... management system. * Collaborate with housekeeping and maintenance teams to ensure guest accommodations are up to standard. * Provide information regarding hotel policies, procedures, and emergency ...
Dundee, MI · On-site
$13.25 - $17/hr
Previous experience working in a hotel or related industry * Proficiency with computers and software programs, including Microsoft Office and property management systems Job Types: Full-time, ...
Dundee, MI · On-site
$13.25 - $17/hr
Previous experience working in a hotel or related industry * Proficiency with computers and software programs, including Microsoft Office and property management systems Job Types: Full-time, ...
Crestview, FL · On-site
$15 - $17/hr
We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting ...
Crestview, FL · On-site
$15 - $17/hr
We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting ...
Springfield, IL · On-site
$18 - $20/hr
We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting ...
Springfield, IL · On-site
$18 - $20/hr
We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting ...
Crestview, FL · On-site
$14 - $16/hr
Manage cash drawer and process payments (room charges, cash, debit, or credit). * Keep the front desk area and lobby clean and organized. * Coordinate with housekeeping to ensure room readiness for ...
Crestview, FL · On-site
$14 - $16/hr
Manage cash drawer and process payments (room charges, cash, debit, or credit). * Keep the front desk area and lobby clean and organized. * Coordinate with housekeeping to ensure room readiness for ...
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4.9
Based on 97 frontline employees who took The Breakroom Quiz
92nd of 107 rated hotels
Job Title: Front Desk Supervisor
Department: Front Office
Reports To: Front Office Manager / Hotel Manager
Job Type: Full-Time
Location: Comfort Inn Atlanta
Job Summary:
The Front Desk Supervisor oversees the daily operations of the front desk to ensure a smooth check-in/check-out process, exceptional guest service, and the overall satisfaction of all guests. This role requires strong leadership, problem-solving skills, and a passion for hospitality. The Front Desk Supervisor acts as a key liaison between the front desk team and management.
Key Responsibilities:
• Supervise and support front desk agents in all daily front office operations.
• Ensure efficient and professional handling of guest check-ins, check-outs, reservations, and inquiries.
• Resolve guest concerns or complaints in a timely and courteous manner.
• Train, coach, and motivate front desk staff; provide feedback and performance evaluations.
• Monitor front desk supplies and coordinate with housekeeping and maintenance departments as needed.
• Assist in creating staff schedules to ensure adequate coverage.
• Uphold company policies, procedures, and brand standards.
• Perform front desk duties as needed during peak times or staff shortages.
• Maintain accurate records of room availability, reservations, and guest accounts.
• Ensure a clean, organized, and welcoming front desk environment.
• Handle cash and credit transactions accurately and securely.
• Prepare and communicate daily shift reports and handovers.
Qualifications:
• High school diploma or equivalent (hospitality degree preferred).
• 2+ years of front desk or customer service experience in a hotel or hospitality environment.
• 1+ year of supervisory or team lead experience preferred.
• Proficient in hotel management systems (e.g., OPERA, PMS, or similar).
• Excellent communication, interpersonal, and conflict resolution skills.
• Strong attention to detail and organizational abilities.
• Able to work flexible hours including weekends, holidays, and evenings.
• Professional appearance and demeanor.
What We Offer:
• Competitive salary
• Health and wellness benefits
• Opportunities for growth and advancement
• Training and development programs
• Employee discounts on hotel stays and services
Get the full story on Breakroom
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Hospitality services
1,001 - 5,000 Employees
Rockville , MD, US
1939
