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Choice Hotels
Choice Hotels

61 Cambria Customer Service Representative Jobs Hiring Near You

Quality Inn

Front Desk

Chillicothe, OH · On-site

$12.75 - $16.25/hr

Quality Inn in Chillicothe, OH is seeking a qualified, highly motivated Customer Service ... Check In/Check Out hotel guests * Screen and direct incoming calls and emails * Record and relay ...

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Choice Hotels Jobs Information

Do workers at Choice Hotels get paid breaks?

Yes. Most people get paid breaks.
70% of people say they get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and April 2026.

Does Choice Hotels pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
76% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and July 2026.

At Choice Hotels, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
48% of people say they have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and April 2026.

Do part-time workers get paid time off at Choice Hotels?

Only some people who work part-time get paid time off.
67% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Choice Hotels affordable enough for their workers?

Most people say the health insurance costs are okay.
73% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Choice Hotels?

Some people get paid time off from work.
56% of people say they don’t get paid time off.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 71% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 31 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers at Choice Hotels worry about hours?

Most people don’t worry about getting enough hours.
79% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Choice Hotels workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for Choice Hotels workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Choice Hotels?

Some people find it hard to get time off.
51% of people report it’s hard to get time off.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Choice Hotels managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
74% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Choice Hotels spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
45% of people report that their job takes up time that they don’t get paid for.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Choice Hotels?

Some people find it hard to take sick days.
55% of people report that it’s hard to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and July 2026.

Is a Choice Hotels job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Choice Hotels good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Choice Hotels feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Choice Hotels get to take their breaks without interruption?

Only some people get breaks without interruption.
58% of people report that their breaks get interrupted.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at Choice Hotels?

Some people feel stressed here.
58% of people say they often feel stressed at work.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Choice Hotels enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Choice Hotels recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at Choice Hotels?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at Choice Hotels?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think Choice Hotels’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how Choice Hotels is doing?

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Cambria?

What are the most popular categories at Cambria?

Infographic showing various Customer Service Representative job openings at Cambria in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Front Desk

Quality Inn

Chillicothe, OH • On-site

$12.75 - $16.25/hr

Part-time

Re-posted 21 days ago

Choice Hotels rating

4.9

Company rating: 4.9 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

91st of 108 rated hotels

Job description


Quality Inn in Chillicothe, OH is seeking a qualified, highly motivated Customer Service professional to fill immediate full time position. The successful candidate will have great communication skills, a professional and relaxed demeanor, and a strong ability to multi-task.
Current positions available include coverage for both Front desk shifts of 8am to 4pm, 4pm to Midnight and Night Audit hours of midnight to 8am.

Job Responsibilities

  • Greet and welcome customers
  • Answer customer questions in person and on phone
  • Make and cancel reservation for guests
  • Check In/Check Out hotel guests
  • Screen and direct incoming calls and emails
  • Record and relay messages
  • File paperwork
  • Maintain inventory and restock supplies for guest amenities and The Market
  • Maintain a clean reception area

Job Qualifications

  • Strong communication skills
  • Good verbal communication and interpersonal skills
  • Computer knowledge
  • Attention to detail
  • Professional appearance and demeanor
  • Adaptability
  • Ability to multi-task
  • Be a Team player

Persons applying for this opportunity must have 2-3 years minimum experience in hotel within the hospitality industry. Candidates must be flexible and willing to work all shifts including weekends and holidays.

What Choice Hotels employees say

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