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Bread Financial

89 Bread Financial Customer Service Representative Jobs Hiring Near You

Senture

Federal Financial Customer Service Rep

Dallas, TX · On-site

$16.61/hr

Overview About Senture Senture provides high-quality inbound and outbound customer care support for federal, state, and commercial clients. We are committed to delivering exceptional service while ...

Shah Eye Center

Customer Service Representative

Mission, TX · On-site

$12.25 - $16.75/hr

Call Center Customer Service Representative/Operator screens income calls regarding general information, eye medical procedures, cost and financing. Customer Service Representative provides service ...

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Bread Financial Jobs Information

Do workers at Bread Financial get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Bread Financial pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

At Bread Financial, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
89% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and June 2026.

Is the health insurance from Bread Financial affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Bread Financial?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 75% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 25% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers at Bread Financial worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Bread Financial workers get to choose the shifts they work?

Most people get to choose which shifts they work.
86% report that they have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it for Bread Financial workers to change shifts?

Most people find it easy to change shifts.
81% of people report that it’s easy to change shifts if they need to.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Bread Financial?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Bread Financial managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at Bread Financial spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at Bread Financial?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Bread Financial good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
94% of people who care for a child or other relative report this is a good place to work.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Bread Financial feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Bread Financial get to take their breaks without interruption?

Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Bread Financial?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Bread Financial enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Bread Financial recommend working with their team?

Most people recommend working with their team.
68% of people report that they would recommend working with their immediate team to a friend.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Bread Financial?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Bread Financial?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Bread Financial’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
59% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Bread Financial is doing?

Most people feel well informed about how the company is doing.
79% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Bread Financial?
What are the most popular categories at Bread Financial?
Infographic showing various Customer Service Representative job openings at Bread Financial in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 26% Physical, 26% Hybrid, and 48% Remote job distribution.
Financial Customer Service Representative

Financial Customer Service Representative

Pacific Life

Omaha, NE • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Pacific Life rating

6.8

Company rating: 6.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

242nd of 277 rated insurance

Job description

Job Description:
Want to break into financial services? Pacific Life will pay you to get there.
We're hiring Financial Customer Service Representatives in Omaha who don't yet have their FINRA licenses - and sponsoring them through the entire process. You'll earn your Securities Industry Essentials (SIE) and Series 6 within your first 8 weeks, with paid training, dedicated study time, and full support on our dime. After that, you move to our hybrid schedule and our licensed pay scale.
If you're great with people, eager to build a career in financial services, and ready to join our September 1st cohort - we want to hear from you.
Your first 8 weeks will be onsite and are a fully paid. It entails a self-paced online program, with opportunities to collaborate with your peers. You'll work towards earning SIE and FINRA Series 6 license with dedicated study time and structured support. After licensure, you transition to a hybrid schedule with just one in-office day per week.
At Pacific Life, Financial Customer Service Representatives are a trusted guide for policyholders and contract owners during meaningful financial moments. When customers call, they're often making decisions about protecting their families, planning for retirement, or navigating a life event. Your work helps ensure they get accurate information, timely support, and a smooth experience when it matters most.
This is a high-volume phone role, handling approximately 40-60 inbound calls per day from policyholders, contract owners, and financial professionals. Pacific Life provides paid training, dedicated study time, and support to earn required FINRA licenses - Securities Industry Essentials (SIE) plus Series 6 - within 8 weeks of hire. Many employees begin their careers in this role and grow into advanced service, operations, or leadership positions across the organization.
Apply now to be considered for our September 1st hiring class - space is limited!
What You'll Do
  • Handle 50-60 inbound calls daily from policyholders and financial professionals
  • Provide guidance on policy transactions, account activity, and product details
  • Research and resolve service requests with accuracy and professionalism
  • Process requests and document interactions in internal systems
  • Navigate multiple systems while assisting customers in real time
  • Partner with internal teams to ensure timely resolution
What Makes Someone Successful in This Role
  • Enjoy helping people and solving problems
  • Communicate clearly and professionally with customers
  • Are comfortable in a high-volume call environment
  • Learn new concepts quickly and adapt to change
  • Stay organized while managing multiple tasks and systems
What You Bring
  • 1-2 years of customer-facing experience (call center, banking, retail, hospitality, or similar)
  • Strong communication and problem-solving skills
  • Comfort using multiple computer systems
  • Ability to work in a structured, fast-paced environment
What Makes you Stand Out
  • Bachelor's degree or equivalent experience
  • Experience in financial services or insurance
  • FINRA licenses (SIE, Series 6, or Series 7)
Our Recruiting Process
  • Resume review → Phone screen with a Talent Acquisition Partner → Hiring Team Interview
Compensation:
  • Starting hourly rate will be based on your experience and location
  • Omaha, NE range is between $26 - $28 per hour plus an annual bonus. After earning your FINRA Series 6 license, you'll be automatically promoted and be considered for an increase in compensation to our licensed pay scale.
  • The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
#LI-RB1
#LI-Hybrid
Base Pay Range:
The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
  • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
  • Paid Parental Leave as well as an Adoption Assistance Program
  • Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.
What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

What Pacific Life employees say

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About Pacific Life

Sourced by ZipRecruiter

When you purchase life insurance and retirement solutions, you're buying a promise. A promise that today, tomorrow or ten years from now, we'll be there. For more than 150 years, our clients have trusted Pacific Life to protect what matters most to them - their families, their businesses, their futures.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Newport Beach, CA, US

Year founded

1868

Social media

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