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Bay Cove Human Services Jobs Information

What is it like to work at Bay Cove Human Services?

Bay Cove Human Services is a mission-driven organization that prioritizes compassion, empathy, and collaboration in its work environment. The company provides a range of services, including mental health support, substance abuse treatment, and employment assistance, through a network of teams and programs that work together to achieve its goals. Working at Bay Cove Human Services may appeal to individuals who are passionate about making a positive impact in their community and are looking for a career that combines social responsibility with opportunities for professional growth and development.

What makes Bay Cove Human Services an attractive place to work?

Bay Cove Human Services is a reputable organization that provides essential human services to vulnerable populations, positioning itself as a leader in the industry. The company offers a collaborative work environment that values innovation, flexibility, and work-life balance, allowing employees to grow professionally and make a meaningful impact in their communities. By joining Bay Cove, individuals can contribute to a mission-driven organization that prioritizes employee development, offering opportunities for growth, advancement, and professional fulfillment.

What other companies are hiring for Program Director jobs?

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Infographic showing various Program Director job openings at Bay Cove Human Services in the United States as of August 2026, with employment types broken down into 14% As Needed, 77% Full Time, and 9% Part Time. Highlights an 100% Physical job distribution.

Program Manager - DS - Hyde Park Avenue (Mon-Fri 9a-5p)

Bay Cove Human Services, Inc.

Boston, MA • On-site

$59K/yr

Full-time

Posted 29 days ago

Key responsibilities

  • Participates in staff recruitment, hiring, orientation, supervision, conflict resolution, and performance evaluation of program staff.

  • Carries out tasks related to daily operations including staff scheduling, training, facilitating staff meetings, and managing financial and budgetary processes.

  • Provides crisis assessment, prevention, intervention, and ensures adherence to program models and clinical plans.

Job description

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.
Department: Developmental Services
Monday-Friday 9am-5pm
Reports To: Senior Program Director
Mission Statement:
Bay Cove Human Services partners with people to overcome challenges and realize personal potential.
Job Summary:
The Program Manager provides for the day to day administration, programming, and operations of a community based support program serving adults with intellectual and developmental disabilities and complex needs. The Program Manager contributes to Bay Cove's mission by providing effective and compassionate services and through advocacy and leadership.
This position is exempt.
Supervisory Responsibilities:
Supervision of all regular program and relief staff.
Essential Functions of the Position:
  • Participates in staff recruitment, interviewing and, hiring. Provides staff orientation to program, work assignments, scheduling, direct observation of work, supervision of program staff, conflict resolution, progressive discipline, and performance evaluation. Ensures that all program staff are properly trained.
  • Carries out tasks related to the day to day operations including scheduling staff, implementing and training of technology, facilitating staff meetings, carrying out financial and budgetary processes (such as petty cash, payroll, pertinent client finances, etc), while adhering to the program budget.
  • Provides crisis assessment, prevention, and needed intervention during the business day and while on-call on nights and weekends as scheduled.
  • Ensures adherence to program model based on Positive Behavioral Supports including Behavioral, Nursing, and Operations Teams' requirements.
  • Coordinates service plan development and implementation, monitors, and communicates effectiveness of clinical plans.
  • Ensures and provides advocacy and case management services. Ensures program coverage and provides direct support as needed.
  • Represents Bay Cove to the community and stakeholders professionally and with respect.
  • Ensures accurate, professionally written, and timely programmatic documentation using Ehana, Dayforce, HCSIS, and other platforms.
  • Ensures that agency policies and regulatory standards are met and maintained, including internal QA, and external regulatory bodies, such as DDS, DPH, MassAbility, MassHealth, HUD, CMS, CARF, DPPC, DTA, and MAP.
  • Ensures the proper maintenance of the physical site and program vehicle in compliance with all state, federal and Bay Cove regulations and requirements.
  • Complete other duties and tasks as assigned by supervisor.

Mission Traits:
  • Utilizes a flexible and responsible work style that meets evolving needs of the agency.
  • Works with integrity and respects the dignity and value of all individuals.
  • Exhibits mission through job knowledge, pride in work role, and advocacy.
  • Promotes diversity and inclusion of all individuals.
  • Works in a collaborative, compassionate manner with stakeholder and partners.

Requirements for the Position:
  • BA/BS in related field preferred with at least 1 year experience in the human service field.
  • 4+ years previous work experience in human service setting with demonstrated leadership skills in lieu of educational requirement.
  • Certifications: CPR/SFA, within 30 days of hire, Mandt & DPH MAP Certification within 90 days of hire, Driver's License upon hire.
  • Proficient in clinical and professional verbal, writing, and computer skills.
  • Ability to go up and down stairs and the physical capacity to physically assist persons served as needed.
  • Use of personal cell phone and/or vehicle

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.
Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.
Pay Rate:$59,829 annual salary

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