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65 Atkore Customer Service Representative Jobs Hiring Near You

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

Can I work in Amazon from home?

Customer Service Representatives at Amazon can often work remotely, depending on the role and location. Remote positions typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of work-from-home options varies by position and geographic region.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What is it like to work at Atkore?

Atkore is a company that values innovation, collaboration, and customer satisfaction, fostering a culture of teamwork and continuous improvement. The company operates with a decentralized structure, allowing employees to work closely with cross-functional teams and contribute to various projects, from product development to manufacturing and sales. Working at Atkore may appeal to candidates who are interested in a dynamic work environment, opportunities for professional growth, and the chance to be part of a global leader in the electrical and construction industries.

Do workers at Atkore get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and March 2026.

Does Atkore pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and March 2026.

At Atkore, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between July 2025 and March 2026.

Is the health insurance from Atkore affordable enough for their workers?

Only some people say the health insurance costs are okay.
64% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Atkore?

Most people get paid time off work.
82% of people say they get paid time off.
Based on data from 22 people who took the Breakroom Quiz between June 2025 and March 2026.

Do workers at Atkore worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Atkore workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for Atkore workers to change shifts?

Most people find it hard to change shifts.
77% of people report that it’s hard to change shifts if they need to.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Atkore?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and March 2026.

Do Atkore managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at Atkore do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
80% of people report that they don’t do extra unpaid work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at Atkore?

Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and March 2026.

Is working at Atkore good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Atkore feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Atkore get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and March 2026.

Is it stressful to work at Atkore?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Atkore enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Atkore recommend working with their team?

Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get enough training when they start at Atkore?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at Atkore?

Only some people are given support to advance their career here.
In the last year, 66% of people report not being given support to advance their career here.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people think Atkore’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers feel well informed about how Atkore is doing?

Only some people feel well informed about how the company is doing.
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and March 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Atkore?
What are the most popular categories at Atkore?
Infographic showing various Customer Service Representative job openings at Atkore in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Customer Service Representative (Remote)

Customer Care Expertise LLC

Saint Petersburg, FL • Remote

$16.50 - $22.25/hr

Full-time

Posted 23 days ago

Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree