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60 Atkore Customer Service Representative Jobs Hiring Near You

Atkore

Customer Service Account Manager II

Hobart, IN · On-site

$65K/yr

Customer Service Account Manager II Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the ...

Atkore

Warehouse Manager

Merrillville, IN · On-site

$90K - $125K/yr

Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities ... What you'll do: * Work closely with our Customer Service, Manufacturing, Demand Planning and ...

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Atkore Jobs Information

What is it like to work at Atkore?

Atkore is a company that values innovation, collaboration, and customer satisfaction, fostering a culture of teamwork and continuous improvement. The company operates with a decentralized structure, allowing employees to work closely with cross-functional teams and contribute to various projects, from product development to manufacturing and sales. Working at Atkore may appeal to candidates who are interested in a dynamic work environment, opportunities for professional growth, and the chance to be part of a global leader in the electrical and construction industries.

What makes Atkore an attractive place to work?

Atkore is a leading manufacturer of electrical, safety, and infrastructure products, with a strong reputation for innovation and quality in the industry. The company offers a collaborative work environment, opportunities for professional growth and development, and a stable and secure workplace with a focus on employee well-being. Joining Atkore provides employees with the chance to contribute to the company's mission of delivering innovative solutions and making a positive impact on the communities they serve.

Do workers at Atkore get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and March 2026.

Does Atkore pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
63% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and March 2026.

At Atkore, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
63% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between July 2025 and March 2026.

Is the health insurance from Atkore affordable enough for their workers?

Only some people say the health insurance costs are okay.
62% of people say the health insurance costs are okay
Based on data from 21 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Atkore?

Most people get paid time off work.
81% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between June 2025 and March 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 83% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 17% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between February 2025 and February 2026.

Do workers at Atkore worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Atkore workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for Atkore workers to change shifts?

Most people find it hard to change shifts.
77% of people report that it’s hard to change shifts if they need to.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Atkore?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and March 2026.

Do Atkore managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and February 2026.

Do jobs at Atkore spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at Atkore?

Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and March 2026.

Is working at Atkore good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Atkore feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Atkore get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and March 2026.

Is it stressful to work at Atkore?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Atkore enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Atkore recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get enough training when they start at Atkore?

Some people didn’t get enough training when they started.
49% of people report they didn’t get enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at Atkore?

Only some people are given support to advance their career here.
In the last year, 65% of people report not being given support to advance their career here.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people think Atkore’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers feel well informed about how Atkore is doing?

Only some people feel well informed about how the company is doing.
61% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and March 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Atkore?

What are the most popular categories at Atkore?

Infographic showing various Customer Service Representative job openings at Atkore in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% Physical job distribution.

Customer Service Account Manager II

Atkore

Harvey, IL • On-site

$47K - $65K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Atkore rating

7.0

Company rating: 7.0 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

395th of 540 rated manufacturers

Job description

Customer Service Account Manager II
Who we are:
Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together – a future focused on serving the customer and powering and protecting the world.
With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions.
Who we are looking for:
We are currently looking for a Customer Service Account Manager II to be based out of our Harvey, IL facility. Reporting to the Customer Service Manager, this person will be responsible for managing the order process while driving on time delivery and improving the customer experience across Atkore.
What you’ll do:
  • Handle all aspects of customer service, including entering, tracking, and invoicing orders and releasing material for shipment.
  • Heavy communication (via email and telephone) with sales agents to handle all orders, inquiries, and follow up in a prompt and professional manner
  • Communicate and coordinate with cross functional departments such as demand planning, pricing, traffic, quality, and accounts receivable to improve on time delivery.
  • Manage Regional Territory and agent standard processes to improve the customer experience.
  • Manage and report out on relevant KPIs related to your territory.
  • Review traffic reports for their territory
  • Assist Manager with Month End Closing
  • Assist with Desk Coverage
What you’ll bring:
  • 5+ years of experience in a sales or customer facing role.
  • 1+ years of customer service experience in the lean manufacturing space
  • Experience working directly with CRM software required.
  • Experience in lean manufacturing or business system-based company is preferred.
  • High School diploma or equivalent certificate required. Bachelor’s degree preferred.
  • Strong Microsoft Office Suite skills (Office, Word, Excel & Power Point)
  • Experience with JD Edwards and Salesforce.com is a plus.
  • Excellent oral and written communication skills
  • Ability to work independently and/or with little supervision in a team environment.
  • Proven ability to build strong relationships with customers.
  • Strong problem-solving skills
Within 3 months, you’ll:
  • Complete Atkore’s onboarding and immersion program.
  • Gain an understanding of how your role ties into Atkore’s mission and strategic plan.
  • Participate in a Kaizen with a cross functional team to drive process improvement.
  • Perform basic order inquiry, entry, and order follow-up activities.
Within 6 months, you’ll:
  • Handle an assigned territory independently from PO receipt to invoicing.
  • Work towards meeting or exceeding the departments daily KPI metrics.
  • Audit shipments for on time delivery and reconcile inventory and pricing discrepancies.
  • Conduct monthly agent pulse calls to ensure engagement and alignment with standard work procedures.
Within 12 months, you’ll:
  • Manage multiple territories within a region while minimizing freight expenditures.
  • Drive innovation within your role by streamlining processes to drive efficiencies in customer service.
  • Identify ways to strengthen the team’s commitment to Atkore’s core values of Accountability, Teamwork, Integrity, Respect and Excellence.
Atkore is a five-time Great Place to Work© certified company and a four-time Top Workplaces USA award winner! We’re committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values.
Join our team and align yourself with an industry leader!
As of the date of this posting, a good faith estimate of the current pay for this position is $47,280 - $65,010. Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Other compensation may include, but not limited to, overtime, shift differentials, bonuses, commissions, stock, and other incentives.
Benefits available include:
  • Medical, vision, and dental insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401k
  • Paid Time Off
  • Paid holidays
  • Any leave required under federal, state, or local law

Benefits are subject to vesting and eligibility requirements.
Applications are being accepted on an ongoing basis.
#LI-KB1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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