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At Home Group
At Home Group

80 At Home Stores Customer Service Associate Jobs Hiring Near You

parmaroil

Customer Service Associate

Kingwood, WV · On-site

$13 - $18/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to ... Must be at least 16 years of age * Must successfully complete company training Physical ...

Par Mar Stores

Customer Service Associate

Zanesville, OH · On-site

$13.50 - $18.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to ... Must be at least 16 years of age * Must successfully complete company training Physical ...

parmaroil

Customer Service Associate

Strongsville, OH · On-site

$13.50 - $18.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to ... Must be at least 16 years of age * Must successfully complete company training Physical ...

Par Mar Stores

Customer Service Associate

Parkersburg, WV · On-site

$14.25 - $19.75/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to ... Must be at least 16 years of age * Must successfully complete company training Physical ...

parmaroil

Customer Service Associate

Ravenswood, WV · On-site

$13 - $18/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to ... Must be at least 16 years of age * Must successfully complete company training Physical ...

parmaroil

Customer Service Associate

Lancaster, OH · On-site

$13.25 - $18.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to ... Must be at least 16 years of age * Must successfully complete company training Physical ...

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At Home Group Jobs Information

What is it like to work at At Home Stores?

At Home Stores is a company that values a collaborative and customer-centric culture, prioritizing teamwork and a positive work environment. As a home decor superstore, the company's mission is to provide a wide selection of products and exceptional customer service, with a team structure that includes various departments such as sales, visual merchandising, and operations. Working at At Home Stores may appeal to individuals who are passionate about home decor, enjoy working in a fast-paced retail environment, and are motivated by opportunities for career growth and professional development.

What makes At Home Stores an attractive place to work?

At Home Stores is a leading home decor superstore with a strong reputation for offering a wide selection of products and a unique shopping experience. The company's workplace culture values innovation, collaboration, and teamwork, with opportunities for employees to contribute to the growth and development of the business. By joining At Home Stores, job seekers can expect to be part of a dynamic and fast-paced environment that offers opportunities for professional growth, development, and impact in the retail industry.

Do workers at At Home Stores get paid breaks?

Sometimes. Only some people get paid breaks.
51% of people say they don’t get paid breaks.
Based on data from 80 people who took the Breakroom Quiz between December 2024 and July 2026.

Does At Home Stores pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
66% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

At At Home Stores, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
73% of people say they have to use vacation days when they’re out sick.
Based on data from 22 people who took the Breakroom Quiz between June 2025 and June 2026.

Are part-time workers able to get health insurance from At Home Stores?

Only some people who work part-time can get health insurance.
53% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at At Home Stores?

Most people who work part-time don’t get paid time off.
77% of people who work part-time say they don’t get paid time off
Based on data from 13 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from At Home Stores affordable enough for their workers?

Most people say the health insurance costs are okay.
84% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at At Home Stores?

Some people get paid time off from work.
38% of people say they don’t get paid time off.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 38% of people with changing schedules find out their shifts one week or less ahead of time.
  • 59% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at At Home Stores worry about hours?

Some people worry about getting enough hours.
48% of people report they worry about getting enough hours.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do At Home Stores workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for At Home Stores workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at At Home Stores?

Some people find it hard to get time off.
45% of people report it’s hard to get time off.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do At Home Stores managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
40% of people say their manager changes their shift schedule at the last minute.
Based on data from 86 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at At Home Stores spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 83 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at At Home Stores?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a At Home Stores job good for students?

Most students say this is a good place to work if you’re studying.
88% of students report this is a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at At Home Stores good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at At Home Stores feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
47% of people say they’re not treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at At Home Stores get to take their breaks without interruption?

Only some people get breaks without interruption.
41% of people report that their breaks get interrupted.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at At Home Stores?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at At Home Stores enjoy their jobs?

Only some people enjoy their job.
47% of people report they don’t enjoy their job.
Based on data from 72 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at At Home Stores recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at At Home Stores?

Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at At Home Stores?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think At Home Stores’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how At Home Stores is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Customer Service Associate jobs?
What are the most popular jobs at At Home Stores?

Customer Service Associate

American Signature, Inc.

Columbia, SC • On-site

$11.75 - $16.25/hr

Full-time

Re-posted 3 days ago

American Signature Furniture rating

4.6

Company rating: 4.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

59th of 62 rated furniture retailers

Job description

Description
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations.
Some of the functions the Customer Service Associate will perform:
  • Embodies our values: Adventure Guides, Serve Others and Own It
  • Assists in fostering an energetic and positive working environment
  • Frequently communicates with customers via phone
  • Partners with all team members to create an easy transaction and great in home delivery service
  • Develops strong relationships with customers who shop with us in-store and online
  • Listens to the customers' needs and presents possible options

Requirements
The Ideal Candidate will have, among other skills and abilities:
  • High school diploma or general education degree (GED); or equivalent combination of education and experience
  • Ability to read, write and comprehend simple instructions, short correspondence, and memos
  • Ability to effectively present information in one-on-one and small group situations to customers and team members
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Demonstrated ability to handle customer calls displaying good phone skills
  • Track record of serving others and putting team goals first
  • Owners mindset; takes ownership over everything within scope of responsibility
  • Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
  • Proactive approach; identifies and solves problems
  • Adaptability; flexible to shifting priorities and a changing environment
  • Desire to continuously improve

If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.

What American Signature Furniture employees say

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