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Apollo Retail
Apollo Retail

62 Apollo Customer Service Representative Jobs Hiring Near You

EZCORP

Retail Customer Service

Nashville, TN · On-site

$15 - $16/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

Miami, FL · On-site

$14 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

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Apollo Retail Jobs Information

Do workers at Apollo Retail Specialists get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between September 2025 and May 2026.

Does Apollo Retail Specialists pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
100% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between September 2025 and May 2026.

Do people get paid time off at Apollo Retail Specialists?

Some people get paid time off from work.
57% of people say they don’t get paid time off.
Based on data from 7 people who took the Breakroom Quiz between September 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 83% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between September 2025 and May 2026.

Do workers at Apollo Retail Specialists worry about hours?

Most people worry about getting enough hours.
83% of people report they worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between September 2025 and May 2026.

Do Apollo Retail Specialists workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
100% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between September 2025 and May 2026.

How easy is it for Apollo Retail Specialists workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between September 2025 and April 2026.

How easy is it to get time off at Apollo Retail Specialists?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 5 people who took the Breakroom Quiz between September 2025 and February 2026.

Do Apollo Retail Specialists managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
67% of people say their manager changes their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between September 2025 and May 2026.

Do jobs at Apollo Retail Specialists spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
50% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between September 2025 and May 2026.

How easy is it to take sick days at Apollo Retail Specialists?

Some people find it hard to take sick days.
43% of people report that it’s hard to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between September 2025 and May 2026.

Do people at Apollo Retail Specialists feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
57% of people say they’re not treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between September 2025 and May 2026.

Do people at Apollo Retail Specialists get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between September 2025 and May 2026.

Is it stressful to work at Apollo Retail Specialists?

Most people feel stressed here.
100% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between September 2025 and April 2026.

Do people at Apollo Retail Specialists enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between December 2025 and May 2026.

Do people at Apollo Retail Specialists recommend working with their team?

Not many people recommend working with their team.
71% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between September 2025 and May 2026.

Do people get enough training when they start at Apollo Retail Specialists?

Most people didn’t get enough training when they started.
86% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between September 2025 and May 2026.

Do people get support to advance at Apollo Retail Specialists?

Most people aren’t given support to advance their career here.
In the last year, 100% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between September 2025 and May 2026.

Do people think Apollo Retail Specialists’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between September 2025 and April 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Apollo?

Retail Customer Service

EZCORP

Nashville, TN • On-site

$15 - $16/hr

Other

Medical, Retirement, PTO

Re-posted yesterday

EZCORP rating

6.9

Company rating: 6.9 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

2nd of 7 rated pawnbroker

Job description

Address: 2609 Murfreesboro Pike Nashville, Tennessee 37217
Brand: Easy Pawn
Pay range is based on experience from $15 to $16 per hour
We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Hiring immediately for Retail Sales Associates / Retail Customer Service!
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.
Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!

  • Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program
  • Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour
  • Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position
  • Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store
In addition to a great career, here are some of the other things we offer our Team Members:
  • Free Health Insurance*
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount
Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
Other Customer Service duties include, but are not limited to:
  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties
Requirements for the Customer Service Representative (Pawnbroker) role include:
As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:
  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

*No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

What EZCORP employees say

Pay

Benefits

Hours and flexibility

Workplace

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About EZCORP

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Austin, TX, US

Year founded

1989

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