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AnswerNet

38 Answernet Call Center Manager Jobs Hiring Near You

AnswerNet

Call Center Supervisor-ON SITE AKRON

Akron, OH · On-site

$17/hr

... management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year. Summary of Position: Supervises the call center floor by keeping ...

AnswerNet

Inbound Call Center Agent

$16/hr

Inbound Call Center Agent Hours: Vary Monday - Friday: 12:00 PM - 10:00 PM and Saturday - Sunday ... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ...

AnswerNet

Call Center Supervisor-ON SITE AKRON

Akron, OH · On-site

$17/hr

... management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year. Summary of Position: Supervises the call center floor by keeping ...

AnswerNet

Remote Call Center Agent

$14/hr

... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we ... Flexibility with scheduling and work hours At least 1 year of previous high-volume call center ...

AnswerNet

Call Center Agent Bilingual-REMOTE

$16/hr

... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ... At LEAST one year of actual Call Center experience, working with an automatic dialer and call ...

AnswerNet

Remote Full time Call Center Agent

$16/hr

... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ... Flexibility with scheduling and work hours At least 1 year of previous high-volume call center ...

AnswerNet

Remote Full time Call Center Agent

$16/hr

... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ... Flexibility with scheduling and work hours At least 1 year of previous high-volume call center ...

AnswerNet

Call Center Agent Bilingual/Spanish-Remote

$12.75/hr

TPV Bilingual Call Center Agent Job Type: Full-Time Hours: 11 am - 7 pm with 7 days flexibility ... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we ...

AnswerNet

Call Center Agent FT/PT Remote

$16.80/hr

... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ... Flexibility with scheduling and work hours At least 1 year of previous high-volume call center ...

AnswerNet

Call Center Agent TPV

$12.75/hr

... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we ... call center is preferred. • Ability to commit to working a minimum of 20 hours per week. • ...

AnswerNet

Call Center Agent Bilingual-REMOTE

... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ... At LEAST one year of actual Call Center experience, working with an automatic dialer and call ...

AnswerNet

Call Center Agent FT/PT Remote

$15.75 - $20.50/hr

... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ... Flexibility with scheduling and work hours At least 1 year of previous high-volume call center ...

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AnswerNet Jobs Information

Do workers at AnswerNet get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Does AnswerNet pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
83% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

At AnswerNet, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and March 2026.

Do people get paid time off at AnswerNet?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and March 2026.

Do workers at AnswerNet worry about hours?

Some people worry about getting enough hours.
60% of people report they worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.

Do AnswerNet workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.

Do AnswerNet managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.

Do jobs at AnswerNet spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.

How easy is it to take sick days at AnswerNet?

Some people find it hard to take sick days.
57% of people report that it’s hard to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at AnswerNet feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at AnswerNet get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Is it stressful to work at AnswerNet?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at AnswerNet enjoy their jobs?

Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at AnswerNet recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people get enough training when they start at AnswerNet?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people get support to advance at AnswerNet?

Most people aren’t given support to advance their career here.
In the last year, 83% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.

Do people think AnswerNet’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and March 2026.

Do workers feel well informed about how AnswerNet is doing?

Most people don’t feel well informed about how the company is doing.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and December 2025.

What other companies are hiring for Call Center Manager jobs?

What are the most popular jobs at Answernet?

Infographic showing various Call Center Manager job openings at Answernet in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 44% Physical, and 56% Remote job distribution.

Call Center Supervisor-ON SITE AKRON

AnswerNet

Akron, OH • On-site

$17/hr

Full-time

Posted 11 days ago

AnswerNet rating

4.7

Company rating: 4.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

61st of 72 rated call and contact centers

Job description

Call Center Supervisor
Work Hours: Varies; all shifts
Pay $17.00
Job Type: Full-time
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.
Summary of Position:
Supervises the call center floor by keeping track of agents on their shift, including: managing real-time adherence to scheduled activities, evaluating utilization, and moving agents to various projects as call volume demands fluctuate. Administrative tasks may include running reports, coaching team members, and providing feedback to management. Additional supervisory functions include keeping track of attendance, handling first-level client complaints, and reporting any issues or challenges to management.
Responsibilities:
Must have the ability to be conversational and professional with customers
Must be able to follow a script verbatim
Must be willing to learn our call center software systems
Must be mentally flexible: showing a willingness to support a variety of programs, including the ability to quickly shift from one program to another.
Highly Coachable: showing the ability to accept and quickly implement constructive feedback from upper leadership to effectively improve agent performance to attain goals.
Attend regular Quality Calibration and feedback sessions alongside Quality Coaches, Leadership, and clients.
Other duties as assigned based on business and client needs.
Required Education / Certifications/ Experience:
Must have the ability to be conversational and professional with customers
Must be able to follow a script verbatim
Must be willing to learn our call center software systems
Must be mentally flexible: showing a willingness to support a variety of programs, including the ability to quickly shift from one program to another.
Highly Coachable: showing the ability to accept and quickly implement constructive feedback from upper leadership to effectively improve agent performance to attain goals.
Attend regular Quality Calibration and feedback sessions alongside Quality Coaches, Leadership, and clients.
Other duties as assigned based on business and client needs.
Essential Skills and Experience:
Must lead by example: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills
Must be a strong communicator: strong verbal, written, and interpersonal communication skills
Solution-Oriented Leader: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience
Computer Skills: familiarity with Windows and Microsoft Office, and the ability to quickly learn new software with provided training. Strong efficiency with Word and Excel is a major bonus.
Flexibility with scheduling and work hours
Other requirements may vary as determined by management.
Mediation: Be a neutral party in mediating conflict within the workplace
Motivator: Have the ability to coach and train new and veteran team members in a respectful way
Driven by Success: They want to constantly innovate and push themselves, and their team, to be the best in the industry
One year or more of previous Contact Center experience
Experience supervising or managing direct reports
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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