Operation Support Rep
Jacksonville, IL · On-site
About Ameren Illinois Ameren Illinois provides electric transmission and distribution service and ... Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in ...
60 Ameren Customer Service Representative Jobs Hiring Near You
Operation Support Rep
Jacksonville, IL · On-site
About Ameren Illinois Ameren Illinois provides electric transmission and distribution service and ... Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in ...
Distribution Sys Oper Supv II
Saint Louis, MO · On-site
$105K - $162K/yr
Ameren Missouri's mission is to power the quality of life for our 1.2 million electric and 132,000 natural gas customers in central and eastern Missouri. Our service area covers 64 counties and more ...
Distribution Sys Oper Supv II
Saint Louis, MO · On-site
$105K - $162K/yr
Ameren Missouri's mission is to power the quality of life for our 1.2 million electric and 132,000 natural gas customers in central and eastern Missouri. Our service area covers 64 counties and more ...
Distribution System Operator Supervisor I & II
Peoria, IL · On-site
$84K - $162K/yr
About Ameren Illinois Ameren Illinois provides electric transmission and distribution service and ... Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in ...
Distribution System Operator Supervisor I & II
Peoria, IL · On-site
$84K - $162K/yr
About Ameren Illinois Ameren Illinois provides electric transmission and distribution service and ... Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in ...
Ameren Services includes a wide range of skill sets and roles, from finance and legal experts to ... Preferred experience with Troubleshooting, pertaining to Residential and Commercial customers, and ...
Ameren Services includes a wide range of skill sets and roles, from finance and legal experts to ... Preferred experience with Troubleshooting, pertaining to Residential and Commercial customers, and ...
Mechanical Engineering Fall Co-Op
$21 - $30/hr
... customers across a 64,000-square-mile area.Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
Mechanical Engineering Fall Co-Op
$21 - $30/hr
... customers across a 64,000-square-mile area.Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
Engineering Spring Co-Op
Saint Louis, MO · On-site
$21 - $30/hr
... customers across a 64,000-square-mile area. Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
Engineering Spring Co-Op
Saint Louis, MO · On-site
$21 - $30/hr
... customers across a 64,000-square-mile area. Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
Supervising Engineer - Transmission Planning
Saint Louis, MO · On-site
$131K - $204K/yr
... customers across the country. Our benefits include: * Medical coverage on date of hire * 100 ... Represent Ameren in NERC audits and on industry committees as necessary. * Provides the leadership ...
Supervising Engineer - Transmission Planning
Saint Louis, MO · On-site
$131K - $204K/yr
... customers across the country. Our benefits include: * Medical coverage on date of hire * 100 ... Represent Ameren in NERC audits and on industry committees as necessary. * Provides the leadership ...
Mechanical Engineering Fall Co-Op
Saint Louis, MO · On-site
$21 - $30/hr
... customers across a 64,000-square-mile area. Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
Mechanical Engineering Fall Co-Op
Saint Louis, MO · On-site
$21 - $30/hr
... customers across a 64,000-square-mile area. Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
Engineering Fall Co-Op
Saint Louis, MO · On-site
$21 - $30/hr
... customers across a 64,000-square-mile area. Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
Engineering Fall Co-Op
Saint Louis, MO · On-site
$21 - $30/hr
... customers across a 64,000-square-mile area. Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
Engineering Rep Step 1
Decatur, IL · On-site
About Ameren Illinois Ameren Illinois provides electric transmission and distribution service and ... Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in ...
Engineering Rep Step 1
Decatur, IL · On-site
About Ameren Illinois Ameren Illinois provides electric transmission and distribution service and ... Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in ...
Civil Engineering Spring Co-Op
$21 - $30/hr
... customers across a 64,000-square-mile area.Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
Civil Engineering Spring Co-Op
$21 - $30/hr
... customers across a 64,000-square-mile area.Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
... customers across a 64,000-square-mile area.Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
... customers across a 64,000-square-mile area.Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
Electrical Engineering Fall Co-Op
$21 - $30/hr
... customers across a 64,000-square-mile area.Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
Electrical Engineering Fall Co-Op
$21 - $30/hr
... customers across a 64,000-square-mile area.Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
Civil Engineering Fall Co-Op
Saint Louis, MO · On-site
$21 - $30/hr
... customers across a 64,000-square-mile area. Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
Civil Engineering Fall Co-Op
Saint Louis, MO · On-site
$21 - $30/hr
... customers across a 64,000-square-mile area. Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
Civil Engineering Fall Co-Op
$21 - $30/hr
... customers across a 64,000-square-mile area.Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
Civil Engineering Fall Co-Op
$21 - $30/hr
... customers across a 64,000-square-mile area.Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
GIS Co-op (Real Estate)
$21 - $30/hr
As a regional company serving local customers, we not only serve our communities, we're a part of ... About The Position Ameren Services provides administrative support and services to Ameren ...
GIS Co-op (Real Estate)
$21 - $30/hr
As a regional company serving local customers, we not only serve our communities, we're a part of ... About The Position Ameren Services provides administrative support and services to Ameren ...
... customers across a 64,000-square-mile area.Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
... customers across a 64,000-square-mile area.Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
Electrical Engineering Fall Co-Op
Saint Louis, MO · On-site
$21 - $30/hr
... customers across a 64,000-square-mile area. Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
Electrical Engineering Fall Co-Op
Saint Louis, MO · On-site
$21 - $30/hr
... customers across a 64,000-square-mile area. Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
Civil Engineering Spring Co-Op
Saint Louis, MO · On-site
$21 - $30/hr
... customers across a 64,000-square-mile area. Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
Civil Engineering Spring Co-Op
Saint Louis, MO · On-site
$21 - $30/hr
... customers across a 64,000-square-mile area. Ameren Missouri ranks as the largest electric power ... military service or status, pregnancy, marital status, sexual orientation, gender identity or ...
Ameren Services includes a wide range of skill sets and roles, from finance and legal experts to ... Represent the Procurement organization to the broader Ameren businesses and implement strategies to ...
Ameren Services includes a wide range of skill sets and roles, from finance and legal experts to ... Represent the Procurement organization to the broader Ameren businesses and implement strategies to ...
Ameren Jobs Information
Do workers at Ameren get paid breaks?
Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.
90% of people say they get paid breaks.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.
Does Ameren pay people when they’re sick?
Yes. Most people get paid when they’re sick.
85% of people say they would get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.
85% of people say they would get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.
At Ameren, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and July 2026.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and July 2026.
Is the health insurance from Ameren affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between March 2025 and July 2026.
100% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get paid time off at Ameren?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 20 people who took the Breakroom Quiz between May 2025 and July 2026.
100% of people say they get paid time off.
Based on data from 20 people who took the Breakroom Quiz between May 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Only some people find out their schedule four weeks ahead of time.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
- 38% of people with changing schedules find out their shifts one week or less ahead of time.
- 13% of people with changing schedules find out their shifts two weeks ahead of time.
- 13% of people with changing schedules find out their shifts three weeks ahead of time.
- 38% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
Do workers at Ameren worry about hours?
Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and July 2026.
100% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and July 2026.
Do Ameren workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.
60% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it for Ameren workers to change shifts?
Some people find it hard to change shifts.
59% of people report that it’s hard to change shifts if they need to.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.
59% of people report that it’s hard to change shifts if they need to.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.
How easy is it to get time off at Ameren?
Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and July 2026.
86% of people report it’s easy to get time off.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and July 2026.
Do Ameren managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.
Do jobs at Ameren spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it to take sick days at Ameren?
Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.
Is working at Ameren good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
72% of people who care for a child or other relative report this is a good place to work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and July 2026.
72% of people who care for a child or other relative report this is a good place to work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Ameren feel treated with respect by their managers?
Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and July 2026.
78% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Ameren get to take their breaks without interruption?
Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and July 2026.
73% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and July 2026.
Is it stressful to work at Ameren?
Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.
69% of people say they often feel stressed out at work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Ameren enjoy their jobs?
Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.
84% of people report they enjoy their job.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Ameren recommend working with their team?
Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get enough training when they start at Ameren?
Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and July 2026.
69% of people report they got enough training when they started working here.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get support to advance at Ameren?
Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people think Ameren’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers feel well informed about how Ameren is doing?
Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Ameren?
What are the most popular categories at Ameren?
Other
This job post has expired today. Applications are no longer accepted.
Ameren rating
8.3
Based on 44 frontline employees who took The Breakroom Quiz
20th of 53 rated energy and utility
Job description
About Ameren Illinois
Ameren Illinois provides electric transmission and distribution service and natural gas distribution service. Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in central and southern Illinois. We deliver safe, reliable energy to more than 1,200 communities.
Job DescriptionThe Operations Support Representative is primarily responsible for providing general clerical and administrative support. Key responsibilities include:
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Enter payroll and time data in Time Reporting Information System (TRIS) for Operating Center personnel.
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Update ACO/ARCOS database, daily sheets, and maintain necessary reports with current information.
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Responsible for updating daily orders in Customer Service System (CSS), OAS, and Maximosystems, including rate changes, installs/removes, lighting orders, disconnects for non-pay and damage claim billing. Review, investigate and complete CSS Work Flow Manager (WFM) on-line reports.
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Contact with customers concerning updates and changes with schedules and orders.
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Accurately maintain files and records.
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Provide clerical support, including handling of the mail, office supplies, general letter and spreadsheets. Assist other Operating Centers during vacations, illnesses as needed.
Position Requirements
High School Diploma or equivalent required. One or more years of relevant clerical/administrative experience required. In addition to the above qualifications, the successful candidate will demonstrate: Working knowledge of MS Word and Excel required. Working knowledge of specific Ameren systems (CSS, OAS, etc.) preferred.
Must have good communication and human relations skills and the ability to handle multiple tasks. Clerical aptitude testing and data entry testing required for position.
*This position is covered by IBEW Local 51 previously 1306 Operating Labor Agreement*
Hourly Pay:
Grade Step BB 039 Step 1 of 6 - 26.31 USD Grade Step BB 039 Step 2 of 6 - 28.71 USD Grade Step BB 039 Step 3 of 6 - 29.80 USD Grade Step BB 039 Step 4 of 6 - 31.34 USD Grade Step BB 039 Step 5 of 6 - 33.35 USD Grade Step BB 039 Step 6 of 6 (Top Step) - 36.58 USDPosition is eligible for annual incentive payments based on company performance and subject to sole management discretion. Visit our Benefits & Perks Page for more information on benefits provided to regular full-time employees.
If end date is listed, the posting will come down at 12:00 am on that date:
Sunday August 09, 2026All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.
About Ameren
Sourced by ZipRecruiter
Ameren is a leading energy company that provides reliable and sustainable electricity and natural gas services to millions of customers across the United States. With a strong presence in the Midwest region, Ameren is committed to delivering safe, affordable, and clean energy solutions to homes, businesses, and communities. As an industry leader, Ameren invests in advanced technologies and infrastructure to ensure a resilient energy grid and enhance the customer experience. Ameren prioritizes environmental stewardship and is actively working towards reducing carbon emissions and increasing the use of renewable energy sources. Ameren's dedication to sustainability is evident through their ongoing efforts to promote energy efficiency, support clean energy initiatives, and engage in community partnerships.
Industry
Utilities
Company size
5,001 - 10,000 Employees
Headquarters location
Saint Louis, MO, US
Year founded
1902