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Ambry Genetics
Ambry Genetics

43 Ambry Genetics Customer Service Representative Jobs Hiring Near You

Ambry Genetics

Clinical Assistant I (Pacific Time Zone)

$21 - $25/hr

Customer service experience preferred, but not required. PRIVACY NOTICES To review Ambry's Privacy ... California Privacy Notice | Ambry Genetics To review the UKG privacy notice, click here: California ...

Ambry Genetics

Hunter Account Executive, HCT - DFW

$105K - $130K/yr

... Ambry's portfolio of genetic diagnostic testing services. You will advocate the clinical and ... The successful Account Executive will need a level of sophistication to handle customer ...

Ambry Genetics

Enterprise Account Manager - Northeast

$100K - $130K/yr

... Genetic Science Liaisons. Duties and Responsibilities: * Manage, monitor and execute account ... with Ambry products and services * In partnership with the ESE and/or AE, ensure customers are ...

Ambry Genetics

Sr. Manager, Field Operations

Chicago, IL · On-site

$125K - $155K/yr

Additionally, the role oversees the CRM support team, ensuring dedicated technical and operational ... California Privacy Notice | Ambry Genetics To review the UKG privacy notice, click here: California ...

Ambry Genetics

Sr. Manager, Field Operations

Chicago, IL · On-site

$125K - $155K/yr

Additionally, the role oversees the CRM support team, ensuring dedicated technical and operational ... California Privacy Notice | Ambry Genetics To review the UKG privacy notice, click here:California ...

Ambry Genetics

Software Engineer II

$85K - $130K/yr

Experience with production and consumption of web services (ex: REST, SOAP, AMQP) * Basic ... California Privacy Notice | Ambry Genetics To review the UKG privacy notice, click here:California ...

Ambry Genetics

Staff, Software Engineer

$164K - $246K/yr

Extensive experience in building service-oriented architectures and designing RESTful API services ... California Privacy Notice | Ambry Genetics To review the UKG privacy notice, click here:California ...

Ambry Genetics

Corporate Counsel (Remote)

$15K - $200K/yr

The Legal Team handles complex commercial agreements of all types, all in service of our broader ... California Privacy Notice | Ambry Genetics To review the UKG privacy notice, click here:California ...

Ambry Genetics

Corporate Counsel (Remote)

Chicago, IL · On-site +1

$15K - $200K/yr

The Legal Team handles complex commercial agreements of all types, all in service of our broader ... California Privacy Notice | Ambry Genetics To review the UKG privacy notice, click here:California ...

Ambry Genetics

Corporate Counsel (Remote)

Chicago, IL · On-site +1

$15K - $200K/yr

The Legal Team handles complex commercial agreements of all types, all in service of our broader ... California Privacy Notice | Ambry Genetics To review the UKG privacy notice, click here: California ...

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Ambry Genetics Jobs Information

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Infographic showing various Customer Service Representative job openings at Ambry Genetics in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 13% Physical, 6% Hybrid, and 81% Remote job distribution.

Clinical Assistant I (Pacific Time Zone)

Ambry Genetics

Remote

$21 - $25/hr

Full-time

Posted 11 days ago

Job description

Compensation:
$21.00 - $25.00 per hour
The Clinical Assistant team provides support to various departments and acts as the liaison between both internal and external groups. The Clinical Assistant I is primarily responsible for providing accurate technical and clinical information to clients, patients, and all other internal teams. This role also helps organize workflows by tracking cases throughout the lab and reporting process and following up with clients and patients as needed.
Responsibilities:
  • Provide accurate technical and clinical information to clients and patients; follow-up and communicate with clients for order specific information and documentation, while ensuring outstanding customer experience
  • Provide support to internal teams by addressing and/or triaging clinical inquiries and requests appropriately.
  • Monitor and track cases through the lab and reporting processes using personal follow-up lists and team audits.
  • Maintain current knowledge of Ambry's products, policies, protocols, and information technology systems.
  • Provide support to various internal teams with additional projects including but not limited to data mining, non-standard protocols and research and development

Requirements:
  • Bachelor's degree or equivalent combination of education and experience.
  • Excellent verbal and written communication skills with ability to convey complex information in a clear and concise manner.
  • Experience with multi-tasking responsibilities while maintaining high level of attention to detail.
  • General computer & Google suite proficiency.
  • Ability to work both independently and in a team setting.
  • Flexibility regarding job assignment and changes to workflow.
  • Additional skills: organized, time management & prioritization, problem-solving & trouble shooting.
  • Experience working in the healthcare industry preferred, but not required
  • Customer service experience preferred, but not required.

PRIVACY NOTICES
To review Ambry's Privacy Notice, Click here: https://www.ambrygen.com/legal/privacy-policy
To review the California privacy notice, click here: California Privacy Notice | Ambry Genetics
To review the UKG privacy notice, click here: California Privacy Notice | UKG
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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