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Altec

62 Altec Customer Service Representative Jobs Hiring Near You

Altec

Equipment Mechanic - Field

Columbus, OH · On-site

$31 - $35/hr

Ongoing training on Altec equipment * A career with an OEM in an Essential Industry supporting utilities and telecom * You will have a state-of-the-art company service vehicle, customer interaction ...

Altec

Equipment Mechanic - Shop

Columbus, OH · On-site

$32 - $34/hr

Demonstrate Altec Company Values * All other duties as assigned The Requirements: * High School Diploma, state-approved High School Equivalency, or GED * Strong interpersonal, customer service, and ...

Altec

Service Technician

Pineville, NC · On-site

Strong interpersonal, customer service, and organizational skills * Physical effort to move objects ... Ability to support customer by working overtime * Advocate safety in everything we do Altec offers ...

Altec

Manager, Customer Solutions

Birmingham, AL · On-site

... services. Preferred hire will live in Birmingham, AL; however, open to any Altec location. MAJOR RESPONSIBILITIES: * Manages the daily operations of a Customer Solutions team or small related teams ...

Altec

HR Representative

Sandoval, IL · On-site

$51K - $57K/yr

... customers worldwide. Today, Altec is an innovative, financially sound company that sets the standard of excellence in design, manufacturing and service - and that's why we're the ideal place for you ...

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Altec Jobs Information

Do workers at Altec get paid breaks?

Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Altec pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

At Altec, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
73% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Altec affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Altec?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 92% of people with changing schedules find out their shifts one week or less ahead of time.
  • 8% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at Altec worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 38 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Altec workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 41 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it for Altec workers to change shifts?

Some people find it hard to change shifts.
58% of people report that it’s hard to change shifts if they need to.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Altec?

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Altec managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between March 2025 and March 2026.

Do jobs at Altec spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at Altec?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Altec job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.

Is working at Altec good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Altec feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Altec get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Altec?

Some people feel stressed here.
63% of people say they often feel stressed at work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Altec enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Altec recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Altec?

Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Altec?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Altec’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Altec is doing?

Most people feel well informed about how the company is doing.
79% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Altec?

What are the most popular categories at Altec?

Infographic showing various Customer Service Representative job openings at Altec in the United States as of August 2026, with employment types broken down into 6% Internship, 86% Full Time, and 8% Nights. Highlights an 100% Physical job distribution.

Equipment Mechanic - Field

Altec

Columbus, OH • On-site

$31 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Altec rating

8.2

Company rating: 8.2 out of 10

Based on 111 frontline employees who took The Breakroom Quiz

131st of 495 rated machine equipment manufacturers

Job description

Why Join Altec?
  • On-demand access to technical support, direct parts, and engineering
  • Multi-level technician career progression program
  • Ongoing training on Altec equipment
  • A career with an OEM in an Essential Industry supporting utilities and telecom
  • You will have a state-of-the-art company service vehicle, customer interaction, and a flexible schedule
  • Competitive compensation that rewards performance
  • Comprehensive benefits including affordable medical options, dental and vision care, matching 401(k), company-paid Basic Life, wellness programs, company events, paid vacation
  • Potential to work overtime

Strong in spirit and industry knowledge, Altec mechanics are the best in the industry. If you are a career-minded equipment mechanic seeking a cleaner, smarter work environment or a field mechanic willing and able to repair equipment vital to our nation's infrastructure, and if you are ready to join a team of 45+ service centers and a broad network of mobile technicians, then we want to meet you!
Hourly rate and potential for overtime varies relative to experience and location. Job openings exist across the U.S. and Canada.
Pay: $31-35/hr depending on experience and skill
Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.
Altec, family-owned since 1929, has the reach and resources of a large organization with the heart of a local firm. "More than just building equipment, we also build relationships." Altec products and services can be found across the U.S. and in over 100 countries around the world. Safety is a primary responsibility in everything we do as is support of the Altec Company Values: Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development - Teamwork
The Ideal Background:
  • Experience with aerial devices, digger derricks, chippers, cranes; or construction, mining, farm equipment such as excavators, skid steers, dozers or tractors; or military heavy equipment such as the MRAP vehicle, HMEE, or tanks; aircraft and aerospace or ground support equipment (AGE/GSE) or similar
  • Previous experience as a mechanic or technician, with a focus on heavy equipment
  • Education in mechanics, electrical and/or hydraulic systems

The Job:
  • Perform replacement of electrical, hydraulic, and mechanical components
  • Utilize all technical support resources (such as operator, parts, and maintenance manuals, HowFactory, etc.) in troubleshooting, determining procedures, and identifying parts needed for repair
  • Perform Unit Condition Inspections and Reports
  • Maintain work area in a safe, clean, and orderly manner
  • Perform all tasks in a manner fully consistent with Altec Safety practices and procedures
  • Advise supervisors of situations that may impact a customer relationship
  • Provide accurate and sufficient information on all required documents
  • Demonstrate Altec Company Values
  • All other duties as assigned

The Requirements:
  • High School Diploma, state-approved High School Equivalency, or GED
  • Strong interpersonal, customer service, and organizational skills
  • Physical effort to move objects and tools that may weigh up to 75 pounds; frequent stooping, bending, squatting, and kneeling
  • A high level of dexterity
  • As needed, provide basic tools per the Altec tool policy
  • Drive motor vehicles
  • Develop basic computer skills with Microsoft office
  • Ability to support customer by working overtime
  • Advocate safety in everything we do

Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package, which includes:
  • Medical
  • Dental
  • Vision
  • Paid Vacation and Holidays
  • Retirement 401(k) Program
  • Prescription Safety Glasses
  • Tuition Reimbursement
  • Employee Assistance and Mental Health/Substance Abuse Program
  • Wellness Rewards Program
  • Life Insurance

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

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