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Alera Group
Alera Group

60 Alera Group Business Process Analyst Jobs Hiring Near You

Alera Group

Account Manager

Portland, OR · On-site

$68K - $80K/yr

... Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business ... This role will focus on client support, strategy, operations, sales, consulting, analytics, etc ...

Alera Group

Risk Analyst

Montgomery, AL · On-site +1

$87K - $110K/yr

... in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are ... Identify opportunities to improve risk management processes, controls, reporting, governance ...

Alera Group

Risk Analyst

Lansing, MI · On-site +1

$87K - $110K/yr

... in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are ... Identify opportunities to improve risk management processes, controls, reporting, governance ...

Alera Group

Commercial Lines Account Manager

Oxnard, CA · On-site +1

$90K - $117K/yr

... business. About Alera Group Founded in 2017, Alera Group has grown to become one of the largest ... Analyze risk exposures and structure coverage solutions aligned with business insurance best ...

Alera Group

Risk Analyst

Indianapolis, IN · On-site +1

$87K - $110K/yr

... in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are ... Identify opportunities to improve risk management processes, controls, reporting, governance ...

Alera Group

Senior Benefit Consultant

Berwyn, PA · On-site

$115K - $150K/yr

... Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business ... Prepare review and present advanced financial analyses including budgeting forecasting contribution ...

Alera Group

Commercial Account Manager - WI

Waukesha, WI · On-site +1

... Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business ... Process endorsements, cancellations, certificates of insurance, and other policy changes * Prepare ...

Alera Group

Commercial Account Manager - WI

Onalaska, WI · On-site

... Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business ... Process endorsements, cancellations, certificates of insurance, and other policy changes * Prepare ...

Alera Group

Account Manager Associate

Syracuse, NY · Hybrid

$20 - $24/hr

... Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business ... Process policy invoicing and related documentation * Maintain accurate records and client ...

Alera Group

Account Manager - Personal Lines

Grand Rapids, MI · Hybrid

$43K - $58K/yr

... Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business ... Ensure timely, accurate processing while maintaining a high level of attention to detail Strategic ...

New

Alera Group

Commercial Account Manager - WI

Green Bay, WI · On-site +1

... Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business ... Process endorsements, cancellations, certificates of insurance, and other policy changes * Prepare ...

Alera Group

Associate Account Executive

Burbank, CA · On-site +1

$75K - $85K/yr

... in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are ... Review, qualify, and process incoming new case submissions * Organize and review employee ...

Alera Group

Account Manager - Personal Lines

Grand Rapids, MI · On-site

$43K - $58K/yr

... Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business ... Ensure timely, accurate processing while maintaining a high level of attention to detail Strategic ...

Alera Group

Account Specialist

Tacoma, WA · Remote

$20 - $30/hr

... Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business ... Process endorsements, audits, certificates, claims, binders, and related policy documentation

Alera Group

Commercial Lines Account Manager

Buford, GA · On-site +1

$85K - $100K/yr

... in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are ... Manage key account servicing processes including renewals, endorsements, claims support, billing ...

Alera Group

Account Director

Grand Rapids, MI · Hybrid

... Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business ... process. #LI-KL1 #LI-Hybrid Location Type Hybrid - 3 or more days in office - Office UKG Work ...

New

Alera Group

Account Specialist

Tacoma, WA · Hybrid

$25 - $30/hr

... Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business ... Support key servicing processes including carrier submissions, quote review, proposal preparation ...

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Alera Group Jobs Information

What is it like to work at Alera Group?

Alera Group is a professional services firm that values collaboration, innovation, and client-centricity, fostering a dynamic and supportive work environment.

The company's team structure is designed to promote knowledge sharing and expertise, with professionals working together across various disciplines to deliver comprehensive solutions to clients. Alera Group's mission is to help clients achieve their goals through tailored advice and guidance, with a focus on employee benefits, wealth management, and property and casualty insurance.

Working at Alera Group may appeal to professionals seeking a challenging and rewarding career in a collaborative and client-focused organization, with opportunities for growth and development in a rapidly evolving industry.

What makes Alera Group an attractive place to work?

Alera Group is a leading national advisory services firm that provides a comprehensive range of benefits, property, and risk consulting services to clients across various industries. The company fosters a collaborative and innovative work environment, offering employees opportunities to work on complex projects, develop new skills, and contribute to the growth and success of the organization. By joining Alera Group, professionals can expect to be part of a dynamic team that values expertise, teamwork, and client satisfaction, with opportunities for career advancement and professional development in a rapidly evolving industry.

Do workers at Alera Group get paid breaks?

Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.

Does Alera Group pay people when they’re sick?

Yes. Most people get paid when they’re sick.
97% of people say they would get paid if they were sick but scheduled to work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and August 2026.

At Alera Group, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
78% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from Alera Group affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Alera Group?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and August 2026.

Do workers at Alera Group worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to get time off at Alera Group?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and June 2026.

Do Alera Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to take sick days at Alera Group?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at Alera Group good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Alera Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Alera Group get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at Alera Group?

Most people feel stressed here.
86% of people say they often feel stressed at work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Alera Group enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Alera Group recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at Alera Group?

Some people didn’t get enough training when they started.
55% of people report they didn’t get enough training when they started working here.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at Alera Group?

Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Alera Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how Alera Group is doing?

Only some people feel well informed about how the company is doing.
46% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and August 2026.

What other companies are hiring for Business Process Analyst jobs?

What are the most popular jobs at Alera Group?

What are the most popular categories at Alera Group?

Infographic showing various Business Process Analyst job openings at Alera Group in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 44% Physical, 29% Hybrid, and 27% Remote job distribution.

Account Manager

Alera Group

Portland, OR • On-site

$68K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Alera Group rating

7.5

Company rating: 7.5 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

226th of 315 rated insurance

Job description

OVERVIEW
Account Manager - Employee Benefits
At Alera Group, our Employee Benefits team helps organizations attract, retain, and engage their workforce through thoughtful, compliant, and competitive benefits strategies. We're seeking an Account Manager who will contribute to delivering proactive service, strategic guidance, and an exceptional client experience.
About Alera Group
Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
This role will focus on client support, strategy, operations, sales, consulting, analytics, etc. and will partner with internal teams, client stakeholders, leadership, etc. to deliver desired impact/outcome.
Why Alera Group
  • Make an Impact: Your work supports businesses and individuals in protecting what matters most.
  • Grow With Us: We invest in development, mentorship, and long-term career growth.
  • The Collaborative Way: We believe in accountability, teamwork, and shared success across all offices and lines of business.
  • National Strength. Local Heart: Scale, resources, and expertise - with relationships that feel personal.

RESPONSIBILITIES
What You'll Do / Your Impact
Client Partnership & Service Excellence
  • Serve as the primary day-to-day contact for assigned small business clients
  • Build trusted relationships with clients, carrier partners, and vendors
  • Respond to client inquiries related to eligibility, enrollment, billing, claims, COBRA, and benefit administration
  • Coordinate and participate in client meetings, renewal discussions, and open enrollment activities
  • Deliver a proactive and responsive service experience that supports long-term client satisfaction
  • Collaborate with consultants, producers, and internal teams to provide effective client solutions

Operational & Compliance Excellence
  • Manage annual renewals for assigned accounts
  • Gather and organize census data and renewal information
  • Review carrier renewal proposals and prepare client-facing materials
  • Support plan comparisons, contribution modeling, and employee communications
  • Facilitate new plan implementations and carrier transitions
  • Coordinate benefit guides, enrollment materials, and open enrollment resources
  • Maintain accurate client records and documentation within agency management systems
  • Track service deliverables and manage multiple deadlines throughout the year
  • Assist clients with compliance-related questions and required notices
  • Support adherence to applicable benefits regulations and internal processes

Growth & Retention
  • Contribute to client retention through exceptional service and relationship management
  • Help identify opportunities to strengthen client programs and overall service delivery
  • Coordinate issue resolution with carriers and vendors
  • Participate in department initiatives, training programs, and special projects
  • Share best practices and support continuous process improvement
  • Foster a culture of collaboration, accountability, and professional growth

QUALIFICATIONS
What You Bring
Required
  • Strong customer service and relationship management skills
  • Excellent verbal and written communication skills
  • Strong organizational and time management abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong attention to detail and commitment to accuracy
  • Knowledge of employee benefit products and carrier processes
  • Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint
  • Ability to work independently while collaborating effectively within a team environment
  • Active Life and Health License or ability to obtain within the required timeframe

Preferred
  • Bachelor's degree or equivalent combination of education and experience
  • Three or more years of employee benefits account management experience
  • Insurance brokerage experience
  • Experience supporting small employer groups
  • Experience with agency management systems

Core Competencies
  • Client-first mindset
  • Relationship building
  • Accountability and follow-through
  • Attention to detail
  • Communication excellence
  • Organization and prioritization
  • Problem solving
  • Collaboration and teamwork
  • Adaptability
  • Continuous learning

ADDITIONAL INFORMATION
Compensation:
Salary range: $68,000 - $80,000 per year
Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model:
This role is Hybrid PST
Professional Development - Alera Group Academy
At Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.
You'll have access to:
  • Role-specific learning paths
  • Leadership development programs
  • Technical and compliance training
  • Industry certifications and continuing education support
  • Peer learning and knowledge-sharing communities

Whether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow.
Licensure & Certifications
This position may require:
  • Active State Life & Health License
  • Ability to obtain required licensure within 3 months of hire
  • Ongoing continuing education to maintain active status

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
#LI-SE1
#LI-Hybrid
Location Type
Hybrid - 2 or less days in office

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