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Advantage Solutions

116 Advantage Customer Service Representative Jobs Hiring Near You

QCHI

Customer Service Representative

Bessemer, AL · On-site

$14.25 - $19.50/hr

The Customer Service Representative opportunity is a full-time entry-level position! We are looking ... solutions that meet the immediate needs of mainstream consumers. With more than 30-years of ...

QCHI

Customer Service Representative

Brownsville, TN · On-site

$14/hr

As a Customer Service Representative you will: * Complete cash transactions for our customers ... solutions that meet the immediate needs of mainstream consumers. With more than 30-years of ...

QCHI

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great ... solutions that meet the immediate needs of mainstream consumers. With more than 30-years of ...

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Advantage Solutions Jobs Information

Do workers at Advantage Solutions get paid breaks?

Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Advantage Solutions pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
43% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

At Advantage Solutions, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
70% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 54 people who took the Breakroom Quiz between July 2025 and July 2026.

Are part-time workers able to get health insurance from Advantage Solutions?

Most people who work part-time can't get health insurance.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Advantage Solutions?

Most people who work part-time don’t get paid time off.
73% of people who work part-time say they don’t get paid time off
Based on data from 15 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Advantage Solutions affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Advantage Solutions?

Most people get paid time off work.
75% of people say they get paid time off.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Advantage Solutions worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Advantage Solutions workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
63% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Advantage Solutions workers to change shifts?

Most people find it easy to change shifts.
72% of people report that it’s easy to change shifts if they need to.
Based on data from 71 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Advantage Solutions?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Advantage Solutions managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
69% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Advantage Solutions spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
38% of people report that their job takes up time that they don’t get paid for.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Advantage Solutions?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Advantage Solutions job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and July 2026.

Is working at Advantage Solutions good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Advantage Solutions feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Advantage Solutions get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Advantage Solutions?

Some people feel stressed out here.
52% of people say they often feel stressed out at work.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Advantage Solutions enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Advantage Solutions recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Advantage Solutions?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Advantage Solutions?

Only some people are given support to advance their career here.
In the last year, 64% of people report not being given support to advance their career here.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Advantage Solutions’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Advantage Solutions is doing?

Only some people feel well informed about how the company is doing.
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Advantage?

What are the most popular categories at Advantage?

Infographic showing various Customer Service Representative job openings at Advantage in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

UFP Retail Solutions Customer Service Representative

UFP Industries

Prairie Du Chien, WI

$15 - $20.25/hr

Full-time

Re-posted 9 days ago

UFP Industries rating

7.5

Company rating: 7.5 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

262nd of 540 rated manufacturers

Job description

Job Summary

The Customer Service Representative is responsible for providing support for the brands, products and programs within UFP Retail Solutions. They interact with customers through various communication methods to assist with pre-purchase, in-purchase, and post-purchase inquiries. In addition, they are expected to provide a high level and consistent customer experience to new and existing customers. This individual works under general supervision but a certain degree of creativity and latitude is required. They will rely on pre-established guidelines to perform the functions of the job

Principle Duties and Responsibilities

  • Maintains a positive, empathetic, and professional attitude toward customers at all times
  • Responds promptly to customer inquiries
  • Communicates with customers through various channels
  • Respond to a high volume of incoming calls
  • Acknowledges and resolves customer complaints
  • Knows our brands, products and systems well to answer questions quickly and efficiently
  • Processes orders, forms, applications, and requests
  • Keeps records of customer interactions, transactions, comments, and complaints through CRM platform
  • Communicates and coordinates with colleagues as necessary
  • Provides feedback on the efficiency of the customer service process
  • Ensures customer satisfaction and provide professional customer support
  • Attends various product trainings, as needed
  • Prepares various reports and correspondence as required
  • Time-management and organizations skills
  • Performs other duties as required.

Qualifications

Knowledge Required

  • Minimum of high school graduate
  • 1-3 years of experience in customer service or related field is preferred
  • Working knowledge and proficiency in the use of computer and business-related software, including CRM platforms and Microsoft applications (Excel, Word, Teams, and Outlook)
  • Working knowledge of various office equipment (computer terminal, scanner, etc.)

Skills and abilities

  • Proficiency in the use of the English language in reading, writing and speaking
  • Proficiency in the use of business math
  • Ability to successfully communicate with all organizational levels
  • Ability to communicate clearly via phone and email with co-workers and management
  • Ability to organize and prioritize workload and manage time
  • Ability to work hours mandated by management
  • Ability to pass a drug test

Conduct

  • Highly motivated and enthusiastic
  • Good communication and interpersonal skills
  • Strong organization skills and detail oriented
  • Be a team player and support the Company's goals.
  • Conducts in a professional manner.

Working Conditions

Requires being consistently available during normal working business hours, sitting/standing at a desk for extended periods of time. Occasional weekends required.


The Company is an Equal Opportunity Employer.



What UFP Industries employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

UFP Industries logo

About UFP Industries

Sourced by ZipRecruiter

Universal Forest Products, Inc., is a U.S.-based global corporation that finds reward in its roots and its hard-earned success. Founded in 1955 as a supplier of lumber to the manufactured housing industry, Universal today is a multibillion-dollar holding company with subsidiaries around the globe that serve three robust markets: retail, industrial and construction. Since 1993, Universal has been publicly traded (Nasdaq: UFPI). We re headquartered in Grand Rapids, Michigan.

Industry

Wood product manufacturing

Company size

10,000+ Employees

Headquarters location

Grand Rapids, MI, US

Year founded

1955

Social media

Facebook

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