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Advantage Solutions

86 Advantage Customer Service Representative Jobs Hiring Near You

QCHI

Customer Service Representative

Oklahoma City, OK · On-site

$13/hr

The Customer Service Representative opportunity is a part-time entry-level position that has great ... solutions that meet the immediate needs of mainstream consumers. With more than 30-years of ...

QCHI

Customer Service Representative

Brownsville, TN · On-site

$14/hr

As a Customer Service Representative you will: * Complete cash transactions for our customers ... solutions that meet the immediate needs of mainstream consumers. With more than 30-years of ...

QCHI

Customer Service Representative

Dyersburg, TN · On-site

$14/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great ... solutions that meet the immediate needs of mainstream consumers. With more than 30-years of ...

QCHI

Customer Service Representative

Independence, MO · On-site

$17.50/hr

The Customer Service Representative opportunity is a Full-time entry-level position that has great ... solutions that meet the immediate needs of mainstream consumers. With more than 30-years of ...

QCHI

Customer Service Representative

Boonville, MO · On-site

$16.50/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great ... solutions that meet the immediate needs of mainstream consumers. With more than 30-years of ...

QCHI

Customer Service Representative

Desloge, MO · On-site

$16.50/hr

As a Customer Service Representative you will: * Complete cash transactions for our customers ... solutions that meet the immediate needs of mainstream consumers. With more than 30-years of ...

QCHI

Customer Service Representative

Sylacauga, AL · On-site

$13/hr

The Customer Service Representative opportunity is a Full-time entry-level position that has great ... solutions that meet the immediate needs of mainstream consumers. With more than 30-years of ...

Soft source inc

Customer service representative

Humble, TX · Remote

$16.50 - $22.25/hr

Resolve customer complaints by identifying issues, offering appropriate solutions, and following up ... Bilingual or multilingual communication skills are an advantage. Benefits * Competitive salary

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Advantage Solutions Jobs Information

Do workers at Advantage Solutions get paid breaks?

Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 54 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Advantage Solutions pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.

At Advantage Solutions, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
70% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 54 people who took the Breakroom Quiz between July 2025 and July 2026.

Are part-time workers able to get health insurance from Advantage Solutions?

Most people who work part-time can't get health insurance.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Advantage Solutions?

Most people who work part-time don’t get paid time off.
73% of people who work part-time say they don’t get paid time off
Based on data from 15 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Advantage Solutions affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Advantage Solutions?

Most people get paid time off work.
76% of people say they get paid time off.
Based on data from 75 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Advantage Solutions worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Advantage Solutions workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
63% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Advantage Solutions workers to change shifts?

Most people find it easy to change shifts.
72% of people report that it’s easy to change shifts if they need to.
Based on data from 71 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Advantage Solutions?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 66 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Advantage Solutions managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
69% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Advantage Solutions spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
38% of people report that their job takes up time that they don’t get paid for.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Advantage Solutions?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 74 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Advantage Solutions job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and July 2026.

Is working at Advantage Solutions good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Advantage Solutions feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Advantage Solutions get to take their breaks without interruption?

Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Advantage Solutions?

Some people feel stressed out here.
53% of people say they often feel stressed out at work.
Based on data from 75 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Advantage Solutions enjoy their jobs?

Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 62 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Advantage Solutions recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Advantage Solutions?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Advantage Solutions?

Only some people are given support to advance their career here.
In the last year, 62% of people report not being given support to advance their career here.
Based on data from 74 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Advantage Solutions’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how Advantage Solutions is doing?

Only some people feel well informed about how the company is doing.
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 69 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Advantage?
What are the most popular categories at Advantage?
Infographic showing various Customer Service Representative job openings at Advantage in the United States as of July 2026, with employment types broken down into 33% As Needed, 49% Full Time, and 18% Part Time. Highlights an 100% Physical job distribution.
Life Solutions Customer Service Representative

Life Solutions Customer Service Representative

New York Life Insurance Co

Cleveland, OH • On-site

$42K - $42K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Job Requisition ID: 94371
Alternate locations: Cleveland, OH (Ohio); Dallas, TX (Texas); Tampa, FL (Florida)
Location Designation: Hybrid - 1 day per week
Life Solutions Customer Service Professional
Role Overview
New York Life is seeking Customer Service Professionals who are passionate about helping others and enjoy solving problems. In this role, you will serve as a primary point of contact for customers, providing support on life insurance products and policy transactions while delivering a best-in-class customer experience.
This is an excellent opportunity to build a career with a Fortune 100 company known for its culture, training, stability, and long-term career opportunities. Comprehensive paid training is provided-no prior insurance experience required.
What You'll Do
  • Serve as the first point of contact for customers, handling both routine and complex inquiries
  • Resolve customer issues efficiently while reducing customer effort and driving positive outcomes
  • Assist customers with policy-related transactions such as payments, withdrawals, and general policy inquiries
  • Communicate clearly and professionally with customers via phone and written channels
  • Deliver high-quality service that reflects New York Life's brand and commitment to excellence
  • Work independently and collaboratively in a fast-paced, customer-focused environment
  • Attend up to two on-site workdays per quarter following completion of training

What You'll Bring:
Required Skills
  • High School diploma or GED required; associate or bachelor's degree preferred
  • Customer service or problem-solving experience preferred
  • Strong verbal and written communication skills
  • Ability to interpret customer needs, identify solutions, and take ownership of issues
  • Ethical, accountable, and sound decision-making skills
  • Proficient computer skills with the ability to multitask
  • Spanish speaking preferred but not required.

Training & Development
New York Life provides a comprehensive, paid training program that covers life insurance products, policy provisions, systems, and customer service skills. Ongoing coaching, feedback, and mentoring support your success, including up to 20 days of on-site training for face-to-face learning.
With New York Life's financial strength and long-standing commitment to development, many Customer Service Professionals advance into new roles within 12-24 months.
Compensation & Benefits
  • Competitive full-time base salary
  • Overtime eligibility and annual bonus potential
  • Comprehensive benefits package, including:
    • Medical, Dental, and Vision coverage
    • Paid vacation and holidays
    • 401(k) with company match and pension plan
    • Student loan repayment and tuition reimbursement
    • Flexible spending and health savings options
    • Discounted fitness memberships

Schedule
  • Full-time, Monday through Friday
  • No weekends
  • Our schedules start and end somewhere between 7:45 am EST and 7:15 pm EST.

Job Level: LEVELCS2
Pay Transparency
Salary Range: $42,000-$42,900
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 94371
About NY Life Insurance Company
Diversity & Humanity-two values that are deeply rooted in the New York Life culture and have laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. At New York Life you become a valued part of a welcoming, inclusive, and caring culture that has a long-standing legacy in stability and growth. The strength of New York Life revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance, and we want you to be a part of our legacy.
As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of a diverse team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.
You are our future, and we commit to investing in you accordingly.
Visit our Linkedin to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Required Legal Notices - All Candidates Please Click Here

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