Acumatica
Acumatica

62 Acumatica Customer Success Manager Jobs Hiring Near You

Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...

Customer Success Manager Location: New York We're looking for an exceptional Customer Success Manager to help Zipher's customers get measurable value from our platform. In this role, you'll work ...

Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team. In this role, you will manage strategic ...

Customer Success Manager The Customer Success Manager (CSM) is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a ...

As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...

Customer Success Manager, State ImplementationsAre you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You deliver consistent, high value experiences, while driving customers towards their strategic business ...

As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You deliver consistent, high value experiences, while driving customers towards their strategic business ...

The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...

Customer Success Manager Eaton's Digital Office is seeking a Customer Success Manager to support our expanding portfolio of Brightlayer software solutions. This role will orchestrate the post-sale ...

WI · On-site

$70 - $90/hr

Join Semactic as a Customer Success Manager! Scope : client management, GEO/SEO strategy, innovation/AI Location : Based in Belgium, with telework flexibility. Semactic is a leading European SaaS ...

Arsenault is building a world-class Customer Experience practice, and we are looking for driven, talented, and passionate Customer Success Managers to help make it happen. This is a unique ...

Customer Success Manager

Lafayette, LA · On-site

$35K - $55K/yr

Customer Success Manager - Spray Drones DMR Technologies is seeking a relationship-driven Customer Success Manager - Spray Drones to become the primary point of contact for our growing network of ...

New

Showing results 41-60

Customer Success Manager

Sliced Health, Inc

Woodstock, GA • On-site

Full-time

Re-posted 7 days ago


Job description

Customer Success Manager Job Description
Summary

The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of SlicedHealth solutions. This role focuses on optimizing revenue cycle processes in the healthcare industry while partnering with cross-functional teams to drive adoption of contract management, business analytics, and price transparency solutions. The position requires strong communication, organizational, and technical skills, as well as an understanding of healthcare revenue cycle management and contract management principles.

Responsibilities
  • Communicate product value and outcomes while assisting clients with system questions, issue resolution, and maintenance.
  • Provide ongoing support for contract management systems, including troubleshooting, data connection setup, and user support.
  • Deliver training and education on system functionality, best practices, and process improvements to support strong system adoption.
  • Collaborate with cross-functional teams—such as revenue cycle, finance, legal, and IT—to gather requirements and optimize solutions.
  • Work with IT and vendor partners to troubleshoot and resolve technical issues.
  • Assist with audits to ensure data accuracy, contract compliance, and system integrity.
  • Stay current with industry trends and best practices in healthcare revenue cycle management, contract management, and price transparency.
  • Participate in revenue cycle optimization, contract negotiation efforts, and process improvement initiatives.
Qualifications
  • 3–5 years of experience in healthcare revenue cycle management, contract management, or a related field.
  • 2–5 years of experience in customer success or account management.
  • Bachelor’s degree in healthcare management, business administration, or a related field.
  • Strong understanding of healthcare revenue cycle processes, including contract negotiation, reimbursement, and claims management.
  • Proficiency with data analysis, reporting, and visualization tools.
  • Excellent written and verbal communication skills, with the ability to translate complex concepts for various audiences.
  • Strong project management skills with the ability to manage multiple priorities and deadlines.
  • Ability to work independently or collaboratively, demonstrating initiative and self-motivation.
  • Knowledge of regulatory requirements such as HIPAA and Stark Law (preferred).
  • Experience with Price Transparency regulations (preferred).
  • Prior Customer Success Management experience in a SaaS company (preferred).
  • Ability to adapt to evolving technology and continuously enhance subject matter expertise.