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4P Consulting

60 4P Consulting Help Desk Analyst Jobs Hiring Near You

4P Consulting Inc.

Help Desk Analyst 2

Atlanta, GA

$19.75 - $27/hr

The ID Analyst will work remote , for the Office of Information Technology processing, the onboard ... years of help desk support • One-year proven experience with Helpdesk ticketing systems ...

4P Consulting Inc.

Help Desk Analyst 2

Atlanta, GA

$19.75 - $27/hr

The ID Analyst will work remote , for the Office of Information Technology processing, the onboard ... years of help desk support • One-year proven experience with Helpdesk ticketing systems ...

4pconsultinginc

Help Desk / Service Desk Analyst I

Atlanta, GA · On-site

$19.75 - $27/hr

Help Desk / Service Desk Analyst I Location: 241 Ralph McGill Blvd , Atlanta, GA 30308 Duration: 6 Months Client: Georgia Power Position Overview We are seeking a motivated Help Desk / Service Desk ...

4pconsultinginc

Help Desk Analyst Level 1

Conyers, GA · On-site

$18 - $24.50/hr

Help Desk Analyst Level 1 Location: 2206 East View Parkway, Conyers, GA 30013 Duration: 12 Months *Bilingual, Spanish required* *MUST have IT Help Desk Call Center exp* Provides technical assistance ...

4P Consulting Inc.

Right of Way Agent 2

Birmingham, AL

$26 - $35.25/hr

Right of Way Agent Company: 4P Consulting Location: Birmingham, AL Employment Type: Full-Time Job ... Analyze and clarify land titles and property records for accuracy. * Prepare, review, and maintain ...

4P Consulting Inc.

Right of Way Agent 2

Birmingham, AL

$26 - $35.25/hr

Right of Way Agent Company: 4P Consulting Location: Birmingham, AL Employment Type: Full-Time Job ... Analyze and clarify land titles and property records for accuracy. * Prepare, review, and maintain ...

4P Consulting Inc.

Electrical Engineer 2

Birmingham, AL · Hybrid

... 4P Consulting Inc. is seeking an experienced Electrical Engineer 2 to join our team in Birmingham, AL. This position will provide support to the Schatz Grid Visualization and Analytics Center (SGVAC ...

4P Consulting Inc.

Financial Analyst 2

Birmingham, AL · On-site

4P Consulting Inc. is seeking a skilled Financial Analyst to join our team in Birmingham, AL. The ideal candidate will have 5-10 years of experience in financial analysis, advising companies and ...

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Infographic showing various Help Desk Analyst job openings at 4P Consulting in the United States as of September 2026, with employment types broken down into 4% Full Time, and 96% Contract. Highlights an 96% Physical, 3% Hybrid, and 1% Remote job distribution.

Help Desk / Service Desk Analyst III 4P/767

Birmingham, AL • On-site

4P Consulting Inc.
Industrial Automation Equipment Manufacturing • 1 - 10 employees
Learn more about 4P Consulting Inc.external

$19.25 - $26.25/hr

Full-time

Re-posted 2 hours ago

Job description

Job Summary:
Southern Company Services is seeking a Help Desk / Service Desk Analyst III to provide frontline technical support and serve as the primary point of contact for IT incidents and service requests in a 24x7 Technology Service Desk environment. The ideal candidate will combine exceptional customer service with strong technical troubleshooting skills to resolve hardware, software, network, and application issues while ensuring a positive end-user experience.
Responsibilities:
• Provide first-level technical support for hardware, software, network, and application issues.
• Respond to service requests and incidents via phone, email, and ticketing systems.
• Troubleshoot Windows, desktop, printer, network, and telecommunications issues.
• Document incidents, resolutions, and technical solutions accurately.
• Coordinate with Infrastructure, Application Support, and Workplace Support teams.
• Escalate complex issues and monitor incidents through resolution.
• Ensure compliance with IT policies, procedures, and SOX controls.
• Deliver exceptional customer service in a fast-paced support environment.
Qualifications:
Required:
• Bachelor's degree in Information Technology, Computer Science, or related field preferred.
• 1–3 years of IT Help Desk or Service Desk experience.
• Strong knowledge of Windows operating systems, desktop hardware, networking (LAN/WAN), and Microsoft Office.
• Experience with IT ticketing systems (Remedy experience preferred).
• Excellent troubleshooting, communication, and customer service skills.
• Ability to prioritize multiple tasks and work independently.
Preferred:
• Help Desk
• Service Desk
• Windows 10/11
• LAN/WAN
• Active Directory
• Microsoft Office
• Remedy
• IT Support
• Desktop Support
• Network Troubleshooting
• Customer Service
• Incident Management
• Technical Support
• Ticketing Systems
Company:
4P Consulting is a highly specialized Staffing and Recruiting company with significant experience and expertise in the Engineering industry, IT, Admin, Accounting, Advertising . Founded in 2012, the company is headquartered in Kennesaw, Georgia, US, , with a team of 11-50 employees. The company is currently Early Stage.

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