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Mvno Jobs (NOW HIRING)

CSM Team Lead

York, NY · On-site +1

About Webbing Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers ...

Lyca Mobile is a leading global Mobile Virtual Network Operator (MVNO), committed to connecting communities worldwide. We provide affordable, high-quality mobile services to millions of customers. As ...

Prior experience in Telecom, MVNO, or ISP environments. * Familiarity with ServiceNow or other enterprise ITSM platforms. * Experience with observability and monitoring tools such as ELK Stack ...

Experience working with or within a mobile network operator (MNO), MVNO, or network equipment vendor; familiarity with MNO operational processes and partner onboarding. * Network Change Management:

Wireless Network Architect

Arlington, VA · On-site

$74.50 - $99.75/hr

Interconnect networks-from private to commercial, roaming to MVNO-ensuring seamless interoperability. * Drive new standards in security and privacy, whether by encrypting data, eliminating ...

Showing results 41-49

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How much do mvno jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for mvno in the United States is $54.35, according to ZipRecruiter salary data. Most workers in this role earn between $43.03 and $63.46 per hour, depending on experience, location, and employer.

What is an mvno?

An MVNO (Mobile Virtual Network Operator) job typically involves working for a company that provides mobile services without owning its own network infrastructure. Roles can range from operations and business development to technical network management and customer support. Employees may focus on negotiating contracts with network providers, managing billing systems, or ensuring regulatory compliance. The goal is to create competitive mobile service offerings using leased networks from major carriers.

What are the key skills and qualifications needed to thrive in the mvno position?

To thrive in an MVNO (Mobile Virtual Network Operator) Manager or Specialist role, you need a strong understanding of telecommunications, mobile services, and business management, often supported by a degree in business, IT, or a related field. Familiarity with mobile network infrastructure, CRM software, billing platforms, and industry certifications (such as Cisco or CompTIA) is highly beneficial. Excellent project management, negotiation, and customer service skills help professionals stand out, as does the ability to collaborate across internal and external teams. These skills are essential to ensure seamless service delivery, foster strategic partnerships, and maintain a competitive position in the telecom industry.

What kinds of career growth opportunities are available for someone working at an mvno?

Working at an MVNO offers diverse opportunities for career progression, including roles in operations management, product development, marketing, and executive leadership. Professionals frequently expand their expertise by managing larger customer bases, leading new product launches, or moving into technical or commercial strategy positions. Many MVNOs value cross-departmental experience, which can lead to advancement into senior management or specialist roles. By building expertise in telecom trends and innovations, employees can position themselves for ongoing growth in a fast-evolving industry.

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What are the most commonly searched types of Mvno jobs?

The most popular types of Mvno jobs are:

What states have the most Mvno jobs?

States with the most job openings for Mvno jobs include:

Infographic showing various Mvno job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $113,042 per year, or $54.3 per hour.

CSM Team Lead

Webbing

York, NY • On-site, Remote

Full-time

Re-posted 16 hours ago


Job description

Description
The Webbing Customer Success Manager Team Lead is responsible for managing the post-sales customer relationship with Webbing's top accounts while leading and mentoring the NAM Customer Success team. This role focuses on IoT and enterprise mobility customers, where value realization, operational excellence, and long-term partnership are critical.
The Team Lead acts as both a strategic advisor to customers and a leader to the regional CSM team, ensuring consistent execution, customer satisfaction, retention, and growth across the customer portfolio. This individual will work closely with Sales, Sales Engineers, Product, Operations, Analytics, and Support to drive customer outcomes, team performance, and cross-functional alignment.
Key responsibilities include leading onboarding and enablement initiatives, driving adoption and growth strategies, conducting Executive Business Reviews, anticipating customer risks, coaching team members, and serving as the voice of the customer internally. Success in this role requires strong mobile connectivity and IoT knowledge, experience managing high-value enterprise accounts & channels, leadership capabilities, and the ability to engage confidently with senior executives.
Team Lead Responsibilities
  • Lead, mentor, and develop the US Customer Success team to ensure high performance and professional growth
  • Establish and drive best practices, playbooks, and operational processes across the Customer Success organization
  • Monitor team KPIs including retention, churn, expansion, customer health, onboarding success, and customer satisfaction metrics
  • Provide coaching, guidance, and escalation support for strategic and at-risk accounts
  • Partner with leadership to define regional customer success strategy and execution priorities
  • Ensure consistent customer engagement standards and service quality across all managed accounts
  • Support hiring, onboarding, training, and performance management of Customer Success team members
  • Foster strong cross-functional collaboration between Customer Success, Sales, Product, Support, and Operations teams
  • Act as an escalation point for complex customer situations and executive-level communications
  • Drive a customer-centric culture focused on accountability, operational excellence, and measurable business outcomes

Requirements
  • 5+ years of experience in Customer Success, Account Management, or Customer Operations in mission critical services environment - a must.
  • 2+ years of experience leading or mentoring customer-facing teams - a must.
  • Experience managing channel partners, resellers, and indirect customer relationships, including driving partner enablement, engagement, and growth strategies preferred - a must.
  • Project management skills - a must.
  • Availability to work according to East Coast (U.S.) business hours - a must.
  • Proven experience managing strategic enterprise accounts and engaging with executive stakeholders.
  • Strong leadership, coaching, and team management skills.
  • Excellent communication, presentation, and relationship-building abilities.
  • Experience conducting Executive Business Reviews and managing customer success plans.
  • Ability to analyse customer usage trends and translate data into actionable business insights.
  • Strong problem-solving, organizational skills.
  • Ability to manage multiple priorities in a fast-paced, high-growth environment.
  • Experience working cross-functionally with Sales, Product, Operations, and Support teams.
  • Understanding of mobile connectivity, IoT, eSIM technologies, and enterprise mobility solutions - an advantage.

About Webbing
Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.
Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.
What we offer
  • The opportunity for professional development within a reputable international innovative and growing company.
  • The opportunity to join a team of highly professional specialists in an international environment.
  • Fully remote role
  • Medical benefits