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Default Servicing Jobs (NOW HIRING)

Waukesha State Bank

Default Specialist

Waukesha, WI

Join our Loan Servicing Team as a Default Specialist and play an important role in helping Waukesha State Bank's mortgage customers navigate challenging financial circumstances. In this position, you ...

First American

$23.37 - $31.15/hr

Who We Are ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of ... What We Do The Default Loan Servicing Specialist is responsible for servicing mortgage accounts and ...

Agility360

VP of Mortgage Default

Irving, TX · On-site

Collaborate with Compliance, Legal, Loss Mitigation, Bankruptcy, REO, Servicing, and other Default departments to ensure seamless handoffs and risk controls. EDUCATION / EXPERIENCE REQUIREMENTS * 10+ ...

Pennymac

Default Loan Counselor I

Moorpark, CA · On-site

$39K - $55K/yr

PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated ... A Typical Day The Default Loan Counselor plays a crucial role in proactively managing and resolving ...

Agility 360

VP of Mortgage Default

Irving, TX · On-site

Lead, manage, and develop a team of default associates across onshore and offshore operations to meet departmental goals and service-level agreements. * Oversee Agency and Government Foreclosure ...

Stellantis

Default Service Specialist II

Atlanta, GA · On-site

$23 - $25/hr

This role requires deep expertise in loss mitigation strategies, legal documentation, and specialized servicing procedures. As a subject matter expert, the Default Services Specialist II will handle ...

Stellantis

Default Service Specialist II

Dallas, TX · On-site

$23 - $25/hr

This role requires deep expertise in loss mitigation strategies, legal documentation, and specialized servicing procedures. As a subject matter expert, the Default Services Specialist II will handle ...

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How much do default servicing jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for default servicing in the United States is $26.43, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.85 per hour, depending on experience, location, and employer.

What is default servicing?

A Default Servicing job involves managing loans that are delinquent or in default to help mitigate financial losses for lenders. Responsibilities often include communicating with borrowers, arranging repayment plans, coordinating foreclosure or loss mitigation efforts, and ensuring compliance with regulations. The goal is to work with borrowers to resolve delinquencies while protecting the lender's interests.

What are the daily responsibilities of someone working in default servicing?

In a Default Servicing role, you'll spend much of your time reviewing delinquent accounts, contacting borrowers to discuss repayment options, and coordinating with internal departments to facilitate resolutions. You'll also be responsible for documenting communications, updating borrower records in servicing systems, and ensuring compliance with industry regulations. The job is often fast-paced, requiring adaptability and a customer-focused approach to help both clients and your organization reach favorable outcomes. Team collaboration is key, as you may regularly work with underwriting, legal, and loss mitigation teams to resolve more complex cases.

What skills and qualifications are needed for default servicing?

Success in Default Servicing requires a solid understanding of mortgage or loan servicing, financial analysis, and collection procedures, often supported by experience in banking or finance. Familiarity with loan servicing software, collections platforms, and relevant regulatory guidelines such as FDCPA is highly valued. Strong negotiation, problem-solving, and interpersonal skills help professionals work effectively with borrowers and internal teams. These capabilities are crucial for navigating complex financial situations, ensuring compliance, and achieving positive outcomes for both lenders and borrowers.

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Infographic showing various Default Servicing job openings in the United States as of September 2026, with employment types broken down into 78% Full Time, 15% Part Time, 1% Temporary, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,984 per year, or $26.4 per hour.

Default Specialist

Waukesha, WI

Waukesha State Bank
Commercial Banking • 201 - 500 employees
Learn more about Waukesha State Bankexternal

Full-time

Re-posted 3 days ago

Job description

Join our Loan Servicing Team as a Default Specialist and play an important role in helping Waukesha State Bank's mortgage customers navigate challenging financial circumstances.

In this position, you'll work directly with customers who are delinquent or at risk of becoming delinquent, providing knowledgeable, compassionate guidance and helping them identify the best path forward. Whether the goal is to help a customer remain in their home through a retention or loss mitigation option or navigate the appropriate disposition of a property, you'll be there to guide them through the process.

This position manages a wide range of mortgage default activities, including collections, loss mitigation, foreclosure, bankruptcy and REO processes. You'll work closely with customers, attorneys, investors, insurers and internal departments while ensuring compliance with applicable regulations, investor guidelines and bank procedures. Responsibilities also include maintaining accurate loan and customer records, completing investor and regulatory reporting, processing claims, reconciling accounts and assisting with audits and examinations.

We're looking for an experienced mortgage or banking professional who brings strong attention to detail, sound judgment, excellent communication skills and a genuine desire to help customers. A minimum of five years of mortgage or banking experience is required, with at least two years of experience in collections, investor reporting or default servicing strongly preferred.

Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized, one-on-one approach to banking and an emphasis on customer service.

This is an onsite position in Waukesha County, WI

Must have the ability to obtain an active NMLS Record

Employment with Waukesha State Bank is contingent upon the successful completion of a criminal background check and drug screen.

EOE Disability/Vet

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