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Default Management Jobs (NOW HIRING)

KeyCorp

Default Operations Support Specialist

Cleveland, OH · Hybrid

$18.75 - $25/hr

Provides internal support to Default Management Ops teams * Enters data into multiple systems * Reviews documentation and sends out time-sensitive correspondence * Roles at this level are responsible ...

KeyCorp

Default Operations Support Specialist

Cleveland, OH · Hybrid

$18.75 - $25/hr

Provides internal support to Default Management Ops teams * Enters data into multiple systems * Reviews documentation and sends out time-sensitive correspondence * Roles at this level are responsible ...

Key Bank

Default Operations Support Specialist

Brooklyn, OH · Hybrid

$18.75 - $25/hr

Provides internal support to Default Management Ops teams * Enters data into multiple systems * Reviews documentation and sends out time-sensitive correspondence * Roles at this level are responsible ...

KeyBank

Default Operations Support Specialist

Brooklyn, OH · On-site

$18.75 - $25/hr

Provides internal support to Default Management Ops teams * Enters data into multiple systems * Reviews documentation and sends out time-sensitive correspondence * Roles at this level are responsible ...

Gurus Infotech, Inc.

Mortgage Manager

Chicago, IL

Mortgage Default Management flow * Mortgage payments, Bankruptcy, Loss Mitigation Must Have Skills: Mortgage Servicing platform * 1Mortgage origination and servicing flow. * 2.Mortgage Default ...

Keybank

Default Operations Support Specialist

Brooklyn, OH · Hybrid

$18.75 - $25/hr

Provides internal support to Default Management Ops teams * Enters data into multiple systems * Reviews documentation and sends out time-sensitive correspondence * Roles at this level are responsible ...

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How much do default management jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for default management in the United States is $42.89, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $53.61 per hour, depending on experience, location, and employer.

What is Default Management?

Default Management refers to the processes and strategies that financial institutions use to handle borrowers who are unable to meet their loan obligations. This includes identifying at-risk accounts, providing solutions like loan modifications or repayment plans, and, if necessary, managing collections or foreclosure. The goal is to minimize losses for the lender while helping borrowers find a way to resolve their debt. Default Management professionals often work in banking, mortgage, or credit sectors. Their work helps maintain the financial health of both the lender and the borrower.

What are some common challenges faced by professionals in Default Management, and how can they be addressed?

Professionals in Default Management often encounter challenges such as handling high volumes of delinquent accounts, navigating complex regulatory requirements, and balancing empathy with the need for recovery. Successfully addressing these challenges requires strong organizational skills, up-to-date knowledge of industry regulations, and effective communication with borrowers and internal teams. Many organizations provide ongoing training and support to help Default Management specialists stay current and manage workloads efficiently, fostering a collaborative environment that encourages problem-solving and professional growth.

What are the key skills and qualifications needed to thrive in Default Management, and why are they important?

To excel in Default Management, you need a solid understanding of financial principles, loan servicing, and risk assessment, often supported by a degree in finance or a related field. Familiarity with loan management software, credit reporting systems, and compliance regulations such as FDCPA is typically required. Strong negotiation, problem-solving, and communication skills help professionals navigate sensitive borrower interactions and collaborate with internal teams. These competencies ensure effective mitigation of financial losses, regulatory compliance, and the maintenance of positive client relationships.
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Default Management jobs near you
Infographic showing various Default Management job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $89,220 per year, or $42.9 per hour.

Default Management Specialist

SCI Acquistion Co Inc

Austin, TX

Full-time

Posted 9 days ago

Job description

The Default Management Specialist provides support and collaborates with campus Loan Advisors in the company. This position is responsible for administering the borrower delinquency and default prevention program by providing constant counseling, support and resolution options to student borrowers consistent with federal requirements and the default management procedures in addition to established company policies and procedures.

ESSENTIAL DUTIES, RESPONSIBLITIES, AND EXPECTATIONS

• Work in cooperation with staff to ensure optimal default prevention techniques are applied;

• Enrollment processing in NSLDS;

• Knowledge of eCDR challenge process in eCDR Appeals Federal website;

• Conduct loan exit counseling with any students as needed;

• Perform monthly campus visits to conduct financial aid, loan literacy and counseling workshops with students to educate them about their responsibilities as a borrower and general money management skills;

• Review Default, Bankruptcy, and Loan Discharge Conflict Flags (C flags) received from NSLDS to determine whether proper documentation has been submitted to clear the flag;

• Administer follow-up and tracking activities in accordance with the default management procedures;

• Maintain timely and accurate reporting of results;

• Conduct default prevention activities on a daily basis using various sources;

• Actively assist and counsel students to resolve delinquencies and prevent default via deferment or forbearance;

• Assist students with relevant paperwork/forms and providing contact information for lenders and servicers;

• Update and maintain appropriate records and multiple databases, including keeping current contact information for student at exit and during in-grace period;

• Maintain knowledge of constantly changing regulations and procedures; advise colleagues as needed;

• Serve as liaison with lenders, servicers, third party services and guarantors to identify and prevent delinquent borrowers from going into default;

• Conduct loan exit counseling with any students as needed;

• Represent the Institute and all affiliated brands in the most professional and positive light;

• Regular, consistent, on-time attendance is an essential function of the job;

QUALIFICATIONS

• Associate Degree Liberal Arts or business;

• 3-5 years of default prevention experience and/or Title IV financial aid experience and/or lender experience required;

• Collection experience with a call center.

• Strong knowledge of computer systems including Microsoft Office Suite;

• Basic computer software skills including MS Office and inclusive loan or ERP systems such as SAP, CampusVue, or ECMC Loan Tracker required.

About Southern Careers Institute:

SCI has been changing lives for over 60 years, now and we’re just getting started. We offer certification-based training with programs in Medical, Business, Cosmetology, Skilled-Trades and Technology with campuses spanning across central and south Texas as well as online. Our students can graduate most of our programs in under one year and with real-world experience under their belt.