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Zelle Jobs (NOW HIRING)

Zelle LLP

Collections Specialist

Minneapolis, MN · On-site

$55K - $75K/yr

Zelle LLP, is an international litigation law firm, with offices across the United States and in London. We specialize in complex and challenging insurance disputes and litigation matters for a broad ...

Zelle LLP

Collections Specialist

Dallas, TX · On-site

$55K - $75K/yr

Zelle LLP, is an international litigation law firm, with offices across the United States and in London. We specialize in complex and challenging insurance disputes and litigation matters for a broad ...

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How much do zelle jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for zelle in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals working in Zelle customer support roles, and how can they be overcome?

Professionals in Zelle customer support often face challenges such as addressing sensitive financial concerns, handling high call volumes, and quickly resolving complex transaction issues. To overcome these challenges, it is important to stay updated on Zelle's latest security protocols, develop strong communication skills, and leverage internal knowledge bases and team collaboration. Building empathy and maintaining professionalism help ensure a positive customer experience, while ongoing training supports effective problem-solving.

What are the key skills and qualifications needed to thrive as a Zelle Product Manager, and why are they important?

To thrive as a Zelle Product Manager, you need a solid background in product management, digital payments, and financial technology, usually supported by a relevant degree and experience in fintech. Familiarity with payment processing platforms, API integration, project management tools, and compliance standards like PCI DSS is crucial. Strong communication, problem-solving, and stakeholder management skills help you lead cross-functional teams and deliver customer-focused solutions. These combined abilities ensure the effective development, launch, and improvement of Zelle's products in a competitive digital payments market.

What is the difference between Zelle vs Cash App?

FeatureZelleCash App
Primary UseBank-to-bank transfersPeer-to-peer payments and investments
Required CredentialsLinked bank account, email or phoneLinked bank or card, email or phone
Work EnvironmentBanking apps, online bankingMobile app, digital wallet
Industry UsageWidely used by banks and financial institutionsPopular among individuals for quick payments

Both Zelle and Cash App facilitate peer-to-peer payments, but Zelle is primarily integrated with bank accounts for direct bank transfers, while Cash App offers additional features like investing and a debit card. Your choice depends on whether you need simple bank transfers or a versatile financial app.

What is a Zelle job?

A Zelle job typically refers to roles related to managing or supporting Zelle, a digital payment service used for fast money transfers. These roles may include fraud prevention, customer support, software development, or financial operations. Employees in these positions work with banks, financial institutions, or technology providers to ensure secure and efficient transactions. Skills in cybersecurity, payment processing, and customer service are often valuable for such roles.

What are Zelle jobs?

Zelle jobs typically refer to positions at Early Warning Services, the company that operates Zelle, or related roles in financial institutions that use the Zelle payment platform. These jobs can include software engineering, product management, customer service, cybersecurity, compliance, and marketing. Employees work on developing, maintaining, and supporting the Zelle digital payments network, enabling fast person-to-person money transfers for bank customers. The roles often require experience in fintech, digital payments, or banking technology, and they contribute to maintaining the security and functionality of the Zelle service.
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Zelle jobs near you

Collections Specialist

Zelle LLP

Minneapolis, MN • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Zelle LLP, is an international litigation law firm, with offices across the United States and in London. We specialize in complex and challenging insurance disputes and litigation matters for a broad range of clients. We are not your typical law firm. Our commitment to building community, culture, diversity, focusing on shared financial rewards, and career growth are the core values that make Zelle a different kind of firm.
We have an opportunity for a Collections Specialist. We are looking for someone with at least three years of experience to join our accounting and finance team. People with tenacity, critical thinking, and a desire to learn, thrive at Zelle. The ideal candidate will have law firm collections experience.
JOB TITLE: Collections Specialist
FLSA STATUS: Non-Exempt
SUPERVISOR: Vice President, Controller
SUMMARY: Follow up on firm wide aged accounts receivable to collect on outstanding invoices. Build relationships with attorneys, legal administrative assistants, and accounting and finance department as well as clients in the execution of this detailed work. Maintains professional demeanor in all interactions and observes confidentiality of client and firm matters. May also perform a variety of other accounting duties or special projects as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Utilize accounting and billing software programs as well as legal e-billing portals (LegalExchange, TyMetrix, CounselLink, etc.) to review and research open receivables.
• Ability to effectively interact and communicate with attorneys, legal administrative assistants, billers and clients to proactively and efficiently collect on outstanding invoices. This would include facilitating internal meetings with attorneys and others to proactively maintain an appropriate number of days outstanding on invoices.
• Consistent utilization of Zelle's collections reporting systems to track the status of each invoice and each collection attempt. Maintain up to date notes on all matters with outstanding invoices that require collections attention and follow up on a consistent basis.
• Review aged receivables for patterns and trends and research to escalate possible issues.
• Forward thinker who can help establish internal controls and processes for collections.
Requirements
  • College degree or equivalent experience required.
  • Three to five years of collections experience in a law firm or the professional services industry is ideal.
  • PC proficiency using Windows, Microsoft Word & Excel. Proficient in using Aderant preferred.
  • Proficient in web-based e-billing applications including Billblast preferred.
  • Self-motivated with exceptional problem-solving skills and ability to manage multiple priorities.
  • Must have exceptional organizational skills with excellent attention to detail with demonstrated ability to maintain high-quality and quantity work product.
  • Must have good writing, math and analytical skills.
  • Interpersonal skills necessary to communicate effectively with a diverse group of attorneys, staff and clients, and provide information with professional courtesy and tact.
  • Effective team member who displays initiative and acts with integrity.
  • Work occasionally requires more than 37.5 hours per week to perform the essential duties of the position; may require irregular and overtime hours.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.
Job Type: Full-time
Benefits:
  • Medical, Dental & Vision Insurance
  • 401(k) Plan Employer Match/Profit Sharing
  • Firm Paid Life Insurance
  • Accident Insurance
  • Legal/Identity Theft Plans
  • HSA/FSA for eligible plans
  • Paid Time Off (PTO)
  • Paid Holidays

Salary Description
$55,000.00 to $75,000.00 per year

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