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Yoobic Jobs (NOW HIRING)

Customer Success Manager

Manhattan, NY · On-site +1

$135K - $150K/yr

YOOBIC is the leading AI powered frontline employee experience platform. While most tech companies build for desk based teams, we build the operating system for the deskless workforce. The 80 percent ...

Customer Success Manager

New York, NY · On-site +1

$135K - $150K/yr

YOOBIC is the leading AI powered frontline employee experience platform. While most tech companies build for desk based teams, we build the operating system for the deskless workforce. The 80 percent ...

YOOBIC is the leading AI powered frontline employee experience platform. While most of the tech world is building for those behind a desk, we are building the operating system for the deskless ...

YOOBIC is the leading AI powered frontline employee experience platform . While most of the tech world is building for those behind a desk, we are building the operating system for the deskless ...

Enterprise Account Executive

New York, NY · On-site +1

$300K - $320K/yr

YOOBIC is the leading AI powered frontline employee experience platform . While most of the tech world is building for those behind a desk, we are building the operating system for the deskless ...

YOOBIC is the leading AI powered frontline employee experience platform. While most tech companies build for desk based teams, we build the operating system for the deskless workforce. The 80 percent ...

YOOBIC is the leading AI powered frontline employee experience platform. While most tech companies build for desk based teams, we build the operating system for the deskless workforce. The 80 percent ...

Experience implementing applications such as WorkJam, YOOBIC, Flip, Movo, Zipline, Connectteam, RedeApp or similar within a large enterprise environment * Experience with enterprise integrations ...

Yoobic information

What is the difference between Yoobic vs Store Associate?

AspectYoobic
Primary RoleDigital platform for retail task management, communication, and compliance
Work EnvironmentOffice-based, retail stores, mobile devices
Required SkillsDigital literacy, communication, retail operations knowledge
CertificationsNone typically required, but retail or tech certifications helpful

Yoobic is a digital platform used by retail teams to streamline tasks, communication, and compliance. In contrast, a Store Associate performs in-store customer service, stock management, and sales. While Store Associates focus on direct customer interactions, Yoobic supports retail operations behind the scenes. Both roles are essential in retail, but Yoobic is a tool used by Store Associates and managers to improve efficiency.

What are the key skills and qualifications needed to thrive as a Yoobic Implementation Specialist, and why are they important?

To thrive as a Yoobic Implementation Specialist, you need a background in project management, strong analytical abilities, and experience in SaaS or retail technology environments. Familiarity with the Yoobic platform, data integration tools, and process mapping software is typically required, and certifications in project management (like PMP) can be beneficial. Excellent communication, problem-solving, and client relationship skills help ensure successful onboarding and adoption by users. These skills and qualities are crucial for driving effective digital transformation and maximizing the value clients derive from the Yoobic solution.

Who is the owner of YOOBIC?

YOOBIC is a company founded by Yoobic Ltd., and its ownership is held by its founders and investors. As a private company, specific ownership details are not publicly disclosed. The company focuses on digital workplace solutions for retail and hospitality industries.

What are some common challenges faced by Yoobic Implementation Specialists during client onboarding, and how can they be addressed?

Yoobic Implementation Specialists often encounter challenges such as aligning the platform’s features with diverse client workflows, ensuring user adoption across different store teams, and managing tight project timelines. To address these, specialists typically conduct thorough needs assessments, provide tailored training sessions, and maintain clear communication with both the client and internal Yoobic teams. Building strong relationships and proactively identifying potential roadblocks are key to ensuring a smooth onboarding experience and long-term customer satisfaction.

How much does YOOBIC cost?

YOOBIC offers customized pricing based on the size of the organization, number of users, and specific features required. Pricing details are typically provided upon request after a consultation with their sales team. As a digital workplace platform, it is often priced through subscription plans with tiered options.

What is a Yoobic and what do they do?

Yoobic is not a job title, but rather the name of a company that provides a digital workplace solution designed for frontline teams, such as those in retail, hospitality, and manufacturing. Employees who work at Yoobic may have various job titles, but their roles often involve developing, selling, implementing, or supporting the Yoobic platform. The platform itself helps businesses streamline communication, training, and task management for their frontline employees. If you are looking for information about working at Yoobic or specific job roles within the company, it’s best to consult their careers page or job postings.

Which companies use YOOBIC?

Many companies across retail, hospitality, and consumer goods industries use YOOBIC for workforce management, training, and communication. Notable clients include major retail chains and global brands that leverage the platform to improve operational efficiency and employee engagement.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include specialized roles such as surgeons, anesthesiologists, corporate lawyers, or experienced consultants. These positions often require advanced education, certifications, and significant experience, and may involve high-stakes environments or freelance consulting with premium rates.
More about Yoobic jobs
What cities are hiring for Yoobic jobs? Cities with the most Yoobic job openings:
What states have the most Yoobic jobs? States with the most job openings for Yoobic jobs include:
Infographic showing various Yoobic job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 67% Physical, and 33% Hybrid job distribution.
Customer Success Manager

Customer Success Manager

YOOBIC

Manhattan, NY • On-site, Remote

$135K - $150K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 11 days ago


Job description

YOOBIC is the leading AI powered frontline employee experience platform. While most tech companies build for desk based teams, we build the operating system for the deskless workforce. The 80 percent of global employees who power retail and hospitality.

Our mobile first platform helps frontline teams communicate, learn, and execute better every day. By combining operational data, Predictive Analytics, and AI, we help the world’s biggest brands turn frontline execution into a competitive advantage.

Trusted by 300 plus global brands including Michaels, Mattress Firm and National Vision. YOOBIC is scaling fast. Backed by a 50 million dollar Series C and investors including Highland Europe, Felix Capital, and Insight Partners, we are building the future of frontline work.

As a Customer Success Manager at YOOBIC, you own the long term success of some of our most strategic clients. You are accountable for adoption, value realization, and retention. You act as a trusted advisor to senior stakeholders and a strong internal voice for the customer.

Why This Is Your Next Career Move

  • Strategic Ownership. You do not just manage relationships. You shape strategy, influence outcomes, and drive long term success for complex enterprise clients
    Executive Exposure.

  • You partner with senior client stakeholders and lead high stakes QBRs focused on value, ROI, and operational impact.

  • Business Impact. Your work directly affects customer retention, expansion, and YOOBIC’s growth across key accounts.

What You’ll Achieve

  • Own Strategic Client Relationships. Manage and grow relationships with senior stakeholders across YOOBIC’s largest and most complex clients.

  • Drive Adoption and Value. Ensure customers fully adopt the platform and realise measurable business outcomes.

  • Lead Executive Reviews. Run Quarterly Business Reviews and Operational Reviews that align YOOBIC to client objectives and long term strategy.

  • Act as a Trusted Advisor. Guide clients on best practice, operating models, and change management to maximise value.

  • Spot Risk and Opportunity Early. Identify potential challenges, unblock issues, and surface opportunities to improve performance and efficiency.

  • Use Data to Influence Decisions. Leverage YOOBIC data, KPIs, and client metrics to support decision making and prove impact.

  • Partner Cross Functionally. Work closely with Sales, Account Management, Product, and Support to deliver a joined up customer experience.

  • Influence Product Direction. Partner with Product teams to feed market insight and client needs into the product roadmap.

  • Raise the Bar on Customer Success. Share best practices globally and help evolve how we operate as a Customer Success organisation.

Who You Are

  • The Strategic CSM. You have strong experience in Customer Success, Client Relationship Management, or Consulting within B2B SaaS, ideally with enterprise or strategic clients.

  • Or the Retail Expert. You bring deep experience from retail operations, VM, or frontline communications and know how stores really work.

  • The Relationship Builder. You are confident, client facing, and comfortable managing senior stakeholders.

  • The Data Led Thinker. You use data, KPIs, and insights to guide conversations and influence outcomes.

  • The Owner. You take initiative, move fast, and feel accountable for results.

  • The Problem Solver. You thrive in complexity, adapt quickly, and find solutions in ambiguous situations.

  • The Operator. You prioritise well, manage competing demands, and stay organised.

  • Based in NY

  • Bonus Points: Previous experience with YOOBIC or similar frontline platforms.

What we offer...

  • Hybrid working in NY

  • 20 days PTO + 8 public holidays (plus 3 floating holidays to choose from)

  • Medical cover and EAP (Employee Assistance Program)

  • Company covered Life insurance coverage

  • Company covered long term disability coverage

  • An amazing 401k contribution - We contribute even if you don’t!

  • ADP discounts for a whole host of items (including electronics, Childcare, travel, etc…)

  • Free online HIIT sessions + gym discounts
    The base salary range for this position is $135,000–$150,000 per year. This represents our good faith estimate of the compensation at the time of posting. Final compensation will be determined based on experience, skills, and location.