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Xfinity Comcast Customer Service Jobs (NOW HIRING)

Comcast

Xfinity Retail Sales Consultant

Concord, CA · On-site

$18.75/hr

Comcast brings together the best in media and technology. We drive innovation to create the world ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Chambersburg, PA · On-site

$16/hr

Comcast brings together the best in media and technology. We drive innovation to create the world ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Framingham, MA · On-site

$26.69/hr

Comcast brings together the best in media and technology. We drive innovation to create the world ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Boulder, CO · On-site

$18.90/hr

Comcast brings together the best in media and technology. We drive innovation to create the world ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Pompano Beach, FL · On-site

$15.63/hr

Comcast brings together the best in media and technology. We drive innovation to create the world ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Exton, PA · On-site

$18/hr

Comcast brings together the best in media and technology. We drive innovation to create the world ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Burlington, MA · On-site

$19/hr

Comcast brings together the best in media and technology. We drive innovation to create the world ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Williston, VT · On-site

$18/hr

Comcast brings together the best in media and technology. We drive innovation to create the world ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Professional

Aberdeen, WA · On-site

$17.20/hr

Comcast brings together the best in media and technology. We drive innovation to create the world ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Brunswick, ME · On-site

$18/hr

Comcast brings together the best in media and technology. We drive innovation to create the world ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Chicago, IL · On-site

$17/hr

Comcast brings together the best in media and technology. We drive innovation to create the world ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Salinas, CA · On-site

$24.94/hr

Comcast brings together the best in media and technology. We drive innovation to create the world ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Bloomington, IN · On-site

$15/hr

Comcast brings together the best in media and technology. We drive innovation to create the world ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Triadelphia, WV · On-site

$22.69/hr

Comcast brings together the best in media and technology. We drive innovation to create the world ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Allston, MA · On-site

$26.69/hr

Comcast brings together the best in media and technology. We drive innovation to create the world ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Pearland, TX

Comcast brings together the best in media and technology. We drive innovation to create the world ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Chicago, IL · On-site

Comcast brings together the best in media and technology. We drive innovation to create the world ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Lakewood, CO

Comcast brings together the best in media and technology. We drive innovation to create the world ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

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Xfinity Comcast Customer Service information

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$26

How much do xfinity comcast customer service jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for xfinity comcast customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Can you work from home for Xfinity?

Xfinity Comcast Customer Service roles may offer remote work options, especially for customer support positions that can be performed using a computer and phone. Availability of remote work depends on the specific role, team needs, and company policies, and some positions may require on-site presence or hybrid arrangements.

What is the difference between Xfinity Comcast Customer Service vs Xfinity Comcast Sales Representative?

AspectXfinity Comcast Customer ServiceXfinity Comcast Sales Representative
Primary RoleAssist customers with technical issues, billing, and service inquiriesPromote and sell Xfinity products and services to potential customers
Required SkillsCustomer support, communication, problem-solvingSales techniques, product knowledge, communication
Work EnvironmentCall centers, retail stores, on-site supportRetail stores, on-site sales events, customer locations
Common CertificationsCustomer service certifications, technical trainingSales training, product certifications

While both roles involve working within the Xfinity Comcast industry, customer service representatives focus on assisting existing customers with issues, whereas sales representatives actively promote and sell services. Understanding these differences helps job seekers identify the right position aligned with their skills and career goals.

How much does Xfinity pay per hour?

Xfinity Comcast Customer Service representatives typically earn between $12 and $20 per hour, depending on experience, location, and shift. The role may also include benefits such as bonuses and paid training, with schedules often requiring evening or weekend hours.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software. Employers often require previous customer service experience and may provide training on specific tools or systems used in remote roles.

What is the highest paid customer service job?

In customer service roles, executive or managerial positions such as Customer Service Director or Vice President of Customer Experience tend to be the highest paid, often earning six-figure salaries. These roles require extensive experience, leadership skills, and often involve overseeing large teams or strategic initiatives.
More about Xfinity Comcast Customer Service jobs
What cities are hiring for Xfinity Comcast Customer Service jobs? Cities with the most Xfinity Comcast Customer Service job openings:
What states have the most Xfinity Comcast Customer Service jobs? States with the most job openings for Xfinity Comcast Customer Service jobs include:
What job categories do people searching Xfinity Comcast Customer Service jobs look for? The top searched job categories for Xfinity Comcast Customer Service jobs are:
Xfinity Comcast Customer Service jobs near you
Infographic showing various Xfinity Comcast Customer Service job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Xfinity Retail Sales Consultant

Xfinity Retail Sales Consultant

Comcast

Concord, CA • On-site

$18.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.
At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. The diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver great experiences for employees and customers alike.

Job Description

What you will be doing: 

  • Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience. 

  • Providing outstanding customer service with all customer interactions. 

  • Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence. 

  • Helping customers interpret and clarify their account statements and pay their bills in the store. 

  • Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests. 

  • Acting as brand ambassador to promote Comcast/Xfinity products. 

  • Providing expert-level understanding and passion around technology, especially around Comcast products and services. 

  • Maintaining detailed sales product knowledge, including competitive information. 

  • Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles. 

  • Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment. 

If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, we’ve got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions. What are you waiting for? Show the world what you’re made of! 

Join Comcast and be a Part of Something Big. 

What you will need to have 

  • High School Diploma or equivalent 

  • Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary 

  • Regular, consistent, and punctual attendance. 

  • Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly. 

Perks and benefits 

Comcast provides best-in-class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most. 

  • We offer Day-One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services in Comcast serviced areas, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000 (Full Time employees), Paid Time Off, and a 401K Savings Plan – with up to 6% dollar-to-dollar matching. 

  • …and much more 

Employees at all levels are expected to: 

  • Understand our Operating Principles; make them the guidelines for how you do your job. 

  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. 

  • Know your stuff, be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. 

  • Win as a team make big things happen by working together and being open to new ideas. 

  • Be an active part of the Net Promoter System, a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. 

  • Drive results and growth. 

  • Support a culture of inclusion in how you work and lead. 

  • Do what's right for each other, our customers, investors, and our communities. 
     

Disclaimer 

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. 

Comcast is an EOE/Veterans/Disabled/LGBT employer. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.


Skills:

Customer-Focused; Workplace Organization; Persuasion; Teamwork; Technical Knowledge; Self Motivation; Resilience; Communication; Critical Thinking Problem Solving; Professional Integrity


Salary:

Base Pay: $18.75
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Total Target Compensation (Base Pay plus Targeted Commission): $26.44

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.


Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

2-5 Years

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