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Xfinity Call Center Jobs in Boston, MA (NOW HIRING)

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

Supplier Quality Engineer

Mansfield, MA · On-site

$90K - $125K/yr

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

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Xfinity Call Center information

See Boston, MA salary details

$5

$22

$30

How much do xfinity call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for xfinity call center in Boston, MA is $22.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Xfinity Call Center representative?

To thrive as an Xfinity Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center telephony software, and company-specific knowledge bases is important. Patience, active listening, and a customer-focused attitude help representatives excel in handling a variety of customer inquiries and concerns. These skills are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction in a fast-paced environment.

What does an Xfinity Call Center representative do?

An Xfinity Call Center representative assists customers with their Comcast Xfinity services, which may include troubleshooting technical issues, handling billing inquiries, processing service changes, and providing product information. They communicate with customers primarily over the phone, but may also use email or chat. Representatives strive to resolve issues efficiently, deliver great customer service, and ensure customer satisfaction with Xfinity products and services.

What is the difference between Xfinity Call Center vs Xfinity Customer Service Representative?

AspectXfinity Call CenterXfinity Customer Service Representative
Primary RoleHandling inbound/outbound calls, troubleshooting, and technical supportAssisting customers with billing, account inquiries, and service issues
Work EnvironmentCall center setting, often shift-based, fast-pacedOffice or remote, customer-facing, focused on service resolution
Required CredentialsHigh school diploma, excellent communication skills, technical knowledgeHigh school diploma, strong communication, problem-solving skills

The Xfinity Call Center role primarily involves technical support and handling complex customer issues over the phone, often requiring technical knowledge. In contrast, Xfinity Customer Service Representatives focus on billing, account management, and general customer inquiries. Both roles are essential in delivering customer satisfaction but differ in their daily tasks and focus areas.

What are some common challenges faced by representatives in an Xfinity Call Center, and how can new hires effectively manage them?

Xfinity Call Center representatives often encounter challenges such as handling high call volumes, managing upset or frustrated customers, and quickly resolving complex issues related to cable, internet, or billing services. New hires can effectively manage these challenges by utilizing the comprehensive training provided, actively listening to customer concerns, and leveraging support resources like knowledge bases and team leads. Building strong communication skills and staying patient under pressure are also key strategies for success in this fast-paced environment.
What are popular job titles related to Xfinity Call Center jobs in Boston, MA? For Xfinity Call Center jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Xfinity Call Center jobs in Boston, MA look for? The top searched job categories for Xfinity Call Center jobs in Boston, MA are:
Infographic showing various Xfinity Call Center job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,764 per year, or $22 per hour.

Shipping and Receiving

Emerson

Mansfield, MA

$29.17 - $31.90/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 13 days ago


Emerson Electric rating

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

210th of 487 rated machine equipment manufacturers


Job description

hackajob is collaborating with Emerson to connect them with exceptional professionals for this role.

Description

N THIS ROLE, YOUR RESPONSIBILITIES WILL BE: 

Monitor inventory and perform cycle counting. Maintain inventory accuracy, processing of material reports, and transfers. 

Perform material handling duties to include, receiving incoming materials, supplies, equipment and returned goods. Perform internal receiving and storing of machined parts, partial or subassemblies and purchased parts. Check and verify quantities comparing to packing lists, weights, type size, part numbers, etc., Identify materials to deliver or store in assigned locations.

Fill requisitions and orders promptly and accurately and deliver to proper locations.

Identify defective products and materials and report defective items to the supervisor. If a quantity discrepancy is discovered report to the supervisor for inventory adjustment. Unload trucks. Issue and deliver all materials for assembly, shipment, etc. on bills of material or requisition.

Prepare, check, and pack a variety of products and equipment for domestic or foreign shipment. Use specific packaging methods and review paperwork for accuracy. Make shipments in accordance with schedules and with applicable orders. Check order for inclusion of all items. Perform ERP system transactions immediately upon acceptance or completion of a specific task.

Operate all material handling equipment including power fork trucks. Following all department operating instructions and applicable quality manual instruction.

WHO YOU ARE: 

You are a reliable, conscientious, individual who enjoys being hands on and continuing to grow in your role.

FOR THIS ROLE, YOU WILL NEED: 

  • High school diploma or equivalent

  • Minimum of 1 year working in a manufacturing or distribution environment

PREFERRED QUALIFICATIONS THAT SET YOU APART: 

  • Experience driving a forklift

  • Experience with cutoff saw

Our Location:

Mansfield, Massachusetts, offers the charm of a suburban community with the convenience of a prime location in southeastern Massachusetts. Known for its excellent schools and family -friendly atmosphere, Mansfield provides easy access to both Boston and Providence via major highways and a commuter rail station. Residents enjoy a variety of recreational opportunities, including local parks, sports fields, and trails, as well as vibrant community events and concerts at the Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

Our Culture and Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing can inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet your family's physical, mental, and financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Salary range for this role is $29.17 to $31.90.

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