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Xfinity Call Center Jobs in Boston, MA (NOW HIRING)

Emerson

Inside Sales Manager

Mansfield, MA · On-site

$110K/yr

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

Emerson

Senior Nuclear Applications Engineer

Mansfield, MA · On-site

$100K - $135K/yr

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

Emerson

Nuclear Engineering Supervisor

Mansfield, MA · On-site

$135K - $160K/yr

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

Emerson

Mechanical Engineer, Nuclear

Mansfield, MA

$90K/yr

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

Emerson

Shipping and Receiving 29.17 to 31.90

Mansfield, MA · On-site

$29.17 - $31.90/hr

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

Emerson Group

Nuclear Engineering Supervisor

Mansfield, MA · On-site

$135K - $160K/yr

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

Emerson Group

Inside Sales Manager

Mansfield, MA · On-site

$110K/yr

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

Emerson Group

Supplier Quality Engineer

Mansfield, MA · On-site

$90K/yr

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

Emerson

Nuclear Engineering Supervisor

Mansfield, MA

$135K - $160K/yr

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

Emerson

Quality Documentation Supervisor

Mansfield, MA · On-site

$90K/yr

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

Emerson Group

Quality Assurance Specialist

Mansfield, MA · On-site

$60K - $68K/yr

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

Emerson

Supplier Quality Engineer

Mansfield, MA · On-site

$90K/yr

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

Emerson

Quality Assurance Specialist

Mansfield, MA

$60K - $68K/yr

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

Emerson

Supplier Quality Engineer

Mansfield, MA

$90K - $125K/yr

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

Emerson

Quality Assurance Specialist

Mansfield, MA · On-site

$60K - $68K/yr

... Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

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All JobsXfinity Call Center JobsXfinity Call Center Jobs in Boston, MA

Xfinity Call Center information

See Boston, MA salary details

$5

$22

$30

How much do xfinity call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for xfinity call center in Boston, MA is $22.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $24.28 per hour, depending on experience, location, and employer.

What does an Xfinity Call Center representative do?

An Xfinity Call Center representative assists customers with their Comcast Xfinity services, which may include troubleshooting technical issues, handling billing inquiries, processing service changes, and providing product information. They communicate with customers primarily over the phone, but may also use email or chat. Representatives strive to resolve issues efficiently, deliver great customer service, and ensure customer satisfaction with Xfinity products and services.

What are the key skills and qualifications needed to thrive as an Xfinity Call Center representative?

To thrive as an Xfinity Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center telephony software, and company-specific knowledge bases is important. Patience, active listening, and a customer-focused attitude help representatives excel in handling a variety of customer inquiries and concerns. These skills are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction in a fast-paced environment.

What are some common challenges faced by representatives in an Xfinity Call Center, and how can new hires effectively manage them?

Xfinity Call Center representatives often encounter challenges such as handling high call volumes, managing upset or frustrated customers, and quickly resolving complex issues related to cable, internet, or billing services. New hires can effectively manage these challenges by utilizing the comprehensive training provided, actively listening to customer concerns, and leveraging support resources like knowledge bases and team leads. Building strong communication skills and staying patient under pressure are also key strategies for success in this fast-paced environment.

What is the difference between Xfinity Call Center vs Xfinity Customer Service Representative?

AspectXfinity Call CenterXfinity Customer Service Representative
Primary RoleHandling inbound/outbound calls, troubleshooting, and technical supportAssisting customers with billing, account inquiries, and service issues
Work EnvironmentCall center setting, often shift-based, fast-pacedOffice or remote, customer-facing, focused on service resolution
Required CredentialsHigh school diploma, excellent communication skills, technical knowledgeHigh school diploma, strong communication, problem-solving skills

The Xfinity Call Center role primarily involves technical support and handling complex customer issues over the phone, often requiring technical knowledge. In contrast, Xfinity Customer Service Representatives focus on billing, account management, and general customer inquiries. Both roles are essential in delivering customer satisfaction but differ in their daily tasks and focus areas.

What are popular job titles related to Xfinity Call Center jobs in Boston, MA?

For Xfinity Call Center jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Xfinity Call Center jobs in Boston, MA look for?

The top searched job categories for Xfinity Call Center jobs in Boston, MA are:

Xfinity Call Center jobs near you
Infographic showing various Xfinity Call Center job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,764 per year, or $22 per hour.

Senior Nuclear Applications Engineer

City of Shakopee, MN

Mansfield, MA • On-site

$100 - $135/hr

Other

Medical, Dental, Vision, Retirement

Posted 16 days ago

Job description

Located in Mansfield, MA, this exciting role requires a unique combination of technical proficiency with sales focus. The successful candidate will possess a solid technical foundation in safety-related ASME (and related) codes and valve design knowledge as well as skills in developing cost estimates, production schedules and collaborative relationships with supporting functions to prepare complex equipment and service quotations for new construction nuclear power plant projects.

In This Role, Your Responsibilities Will Be:
  • Timely estimation of product and services costs on safety-related valve and associated products and related services for the commercial nuclear power industry.
  • Develop processes and procedures to ensure best estimates of costs and lead times are delivered in a timely manner to customers for projects in the nuclear industry.
  • Interact with Engineering, Supply Chain, Operations and Project Management to support all requirements for information or submittals for new build nuclear projects.
  • Provide check points via contact with Outside Sales and Operations to optimize both competitiveness and manufacturing complexity.
  • Communicate, maintain, and distribute a complete and accurate pricing list of all standard specials.
  • Develop processes and procedures to ensure best cost sources and manufacturing locations are used in developing estimates and suggest manufacturing locations for all required items and services.
  • Interact with industry leaders and joint identification of future nuclear qualified material and product needs.
For This Role, You Will Need:
  • 4-year Engineering or Technical degree.
  • Experience working with product and qualification engineers to assess feasibility of quoted product.
  • Experience and competence to read and evaluate engineering drawings.
  • 5+ years of experience in manufacturing, engineering, and/or order entry experience or 3+ years Emerson experience, in these areas, with related industry experience.
  • Previous experience working with suppliers to develop, procure, quote parts and components for rough casting quotations is a plus.
  • Experience-based skills to ensure that accurate product cost has been developed for each quotation.
  • Exposure to valve applications and understanding of how they relate to valve selection.
Our Location:

Mansfield, Massachusetts, offers the charm of a suburban community with the convenience of a prime location in southeastern Massachusetts. Known for its excellent schools and family-friendly atmosphere, Mansfield provides easy access to both Boston and Providence via major highways and a commuter rail station. Residents enjoy a variety of recreational opportunities, including local parks, sports fields, and trails, as well as vibrant community events and concerts at the Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet your family's physical, mental, and financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Our compensation philosophy is simple: We pay a competitive base salary, within the local market in which we operate, and reward performance during the annual merit review process. The total target comp range for this position is $100,000 to $135,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.

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