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Wraparound Program Jobs in Massachusetts (NOW HIRING)

Behavioral Health Network

Care Coordinator

Worcester, MA · On-site

$19.25 - $26/hr

Extensive training in the Wraparound model and CANS certification * A collaborative and mission ... Ensure documentation, authorizations, and safety plans meet program standards * Participate in ...

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Wraparound Program information

What is the difference between Wraparound Program vs Case Manager?

AspectWraparound ProgramCase Manager
CredentialsVaries; often requires social work or counseling backgroundTypically requires social work, counseling, or related certifications
Work EnvironmentCommunity-based, collaborative teams serving youth and familiesOffice or community settings, managing individual client cases
Industry UsageChild welfare, mental health, educationSocial services, healthcare, mental health
Primary FocusCoordinating comprehensive, individualized plans for youth and familiesManaging and supporting individual client cases

While both roles involve supporting vulnerable populations, Wraparound Program coordinators focus on developing and coordinating holistic plans for families, often working in team settings. Case Managers typically handle specific client cases, providing ongoing support and resource linkage. Understanding these differences helps clarify career paths and job expectations in social services.

What is a Wraparound Program?

A Wraparound Program is a comprehensive, individualized approach to providing support and services for children, youth, and families with complex needs. The program brings together a team of professionals, family members, and community resources to develop and implement a personalized plan of care. The goal is to ensure that all aspects of a person's life—emotional, social, educational, and physical—are addressed in a coordinated and holistic manner. Wraparound Programs are typically used for those involved in multiple service systems, such as mental health, child welfare, and juvenile justice. The approach emphasizes collaboration, family voice and choice, and building on individual strengths.

What are the key skills and qualifications needed to thrive as a Wraparound Program Coordinator, and why are they important?

To thrive as a Wraparound Program Coordinator, you need a background in social work, counseling, or a related field, often supported by a relevant degree and experience with at-risk populations. Familiarity with case management software, documentation systems, and sometimes certifications like Licensed Clinical Social Worker (LCSW) are typically required. Strong interpersonal communication, problem-solving skills, and cultural competence help build trust with families and collaborate effectively with multidisciplinary teams. These skills ensure that individualized care plans are effectively developed and implemented, leading to better outcomes for children and families.

How does a Wraparound Program Facilitator typically collaborate with families and service providers to support clients?

A Wraparound Program Facilitator works closely with families, clients, and a multidisciplinary team of service providers to create and implement individualized care plans. This role involves frequent meetings with families to assess needs, coordinate resources, and ensure everyone is working towards common goals. Facilitators act as a central point of contact, fostering open communication among schools, mental health professionals, and community organizations. Their collaborative approach helps address challenges holistically and ensures clients receive comprehensive support tailored to their unique circumstances.
What are popular job titles related to Wraparound Program jobs in Massachusetts? For Wraparound Program jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Wraparound Program jobs in Massachusetts look for? The top searched job categories for Wraparound Program jobs in Massachusetts are:
What cities in Massachusetts are hiring for Wraparound Program jobs? Cities in Massachusetts with the most Wraparound Program job openings:
Wraparound Program jobs near you
Care Coordinator II-ICC

Care Coordinator II-ICC

Behavioral Health Network (BHN)

Springfield, MA • On-site

$19.25 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as one of the Top 10 Employers in Massachusetts. We are also proud to be a Certified Great Place to Work. BHN is currently seeking a Care Coordinator II to join our Intensive Care Coordination (ICC) program, supporting youth with serious emotional and behavioral health needs and their families.

What We Offer

  • Comprehensive benefits including health, dental, vision, and retirement match

  • Generous paid time off and holidays

  • Career growth with one in three positions filled internally through promotions

  • Extensive training in Wraparound care, crisis planning, and youth behavioral health

  • A collaborative and mission-driven environment

  • Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers

What You'll Do

As a Care Coordinator II, you'll use your clinical expertise to conduct assessments, facilitate care planning, and guide a multidisciplinary team in providing intensive supports to youth and families. You'll play a central role in helping families access services, build stability, and achieve their goals.

  • Conduct initial and updated assessments, including CANS, CRAFFT, diagnostic assessments, and Serious Emotional Disturbance (SED) determinations

  • Convene and facilitate Care Planning Team (CPT) meetings to develop and update Individualized Care Plans (ICPs)

  • Work directly with youth and families to identify strengths, needs, and strategies for meeting their goals

  • Ensure Risk Management/Safety Plans are completed, reviewed, and updated as needed

  • Collaborate with state agencies, schools, primary care, and community providers

  • Coordinate services and ensure access to medically necessary supports

  • Prepare youth and families for transitions when goals are met and progress is sustained

  • Monitor caseload expectations, documentation, and service delivery to program standards

Who You Are

  • Master's degree in a Human Services-related field required (license-eligible)

  • CANS-MA certification required (or ability to obtain upon hire)

  • At least 3 years of experience providing behavioral health services to children, adolescents, and families

  • Knowledge of Serious Emotional Disturbance (SED) and child/adolescent treatment techniques

  • Strong facilitation, crisis planning, and collaboration skills

  • Experience with Wraparound programs or home-based services preferred

  • Familiarity with child-serving systems and community resources

  • Comfortable with documentation systems, word processing, and email

  • Valid Massachusetts driver's license and reliable transportation required

We Hire for Purpose!

Since 1938, BHN has been dedicated to delivering high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts. We support our staff with the same compassion and respect that we extend to the individuals and families we serve.

How to Apply

If you're ready to bring your clinical expertise to a role where you can make a meaningful difference for youth and families, we'd love to hear from you! Click "Apply for Job" below or visit www.bhnworks.org to apply today.

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